London Camera Exchange - Plymouth Reviews 

190
TrustScore 5 out of 5

4.8

56 Cornwall Street, PL1 1LR Plymouth, Devon, GB


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Rated 5 out of 5 stars

I was incredibly impressed with London Camera Exchange in Plymouth. I found a camera that I liked and asked a couple of questions over email - very quick and helpful responses. Once I confirmed I was... See more

Rated 5 out of 5 stars

I always buy my used equipment from LCE. They are really excellent - the service is really fast, the equipment is always EXACTLY as described and the packaging and safety in postage is always spot on.... See more

Rated 5 out of 5 stars

Mike was extremely knowledgable, helpful, honest and patient when we came to buy our first camera. He took time to answer our newbie questions in a way we understood. They also have a great aftercare... See more

Rated 5 out of 5 stars

Very helpful staff and friendly approach. Overcame my difficulties uploading Olympus OM1 firmware updates for a small price. Offered plenty of help and advice. Chuffed to bits as it was very frustr... See more


Company details

  1. Camera Store
  2. Binoculars Store
  3. Photo Shop

Written by the company

London Camera Exchange Plymouth opened in 1971 and was in the same location for 47 years. We moved to our new location in 2018 and are the only specialist photographic retailer selling new and used equipment in Plymouth. Other than selling photographic, video and optical equipment we also carry out sensor cleaning, image recovery and firmware updates in store. We are also able to send customers equipment away for repair. The staff are knowledgeable, friendly and are always more than happy to help with customers needs placing good old fashioned customer service before all else.


Contact info

  • 56 Cornwall Street, PL1 1LR, Plymouth, Devon, United Kingdom

  • 01752664894

4.8

Excellent

TrustScore 5 out of 5

190 reviews

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Replied to 92% of negative reviews

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4.8

All reviews

(190)

2,577 reviews in the last 12 months

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Rated 5 out of 5 stars

Traditional shops, best used gear prices, fine service.

I like the blend at LCE of traditional, expertly staffed local camera shops and an efficient online ordering system. I also find LCE's used goods competitively priced, always among the best value (condition/extras/price) in the UK. Notwithstanding the presence in the market of other, more monolithic used gear retailers, LCE is always my first port of call, and they have never disappointed. This occasion was no exception.

March 7, 2024
Rated 5 out of 5 stars

Just a great company to buy from

I've purchased lots of used equipment from LCE over many years. I've never had a bad experience. On the rare occasion that the equipment hasn't worked for me (as was this time) returning the equipmet has been a painless process. All the staff I have dealt with have been professional and exceptionally helpful. On this occasion, plaudits go to the Plymouth and Oxford branches. I highly recommend this company and they will be my first port of call for any future photographic needs

March 4, 2024
Rated 5 out of 5 stars

Perfect purchase, many thanks to all!

Staff went to great lengths to ensure the lens was posted the same day, arriving well packaged and in the condition described (was 2nd hand) the next day.
Great communication by phone and email.
Staff at LCE stores are genuine camera people, they know their products and are a really helpful knowledge base. I would recommend LCE to anyone looking for photography equipment. Their 2nd hand equipment is keenly priced as well.

November 20, 2023
Rated 5 out of 5 stars

New FujiFilm camera

Ordered new FujiFilm camera last Friday online and it was delivered by DPD on Tuesday. That was excellent service as usual. The £100 reduction in price influenced my decision to order at this time following an earlier visit to your Plymouth branch. The staff at Plymouth are always very helpful.

December 2, 2023
Rated 5 out of 5 stars

P/X - Surplus equipment sale, and Purchase of a new camera. Also online purchases. Plymouth and Exeter.

I have purchased from the Exeter branch in the past, and my comments apply to them as well. I recently sold various surplus photographic items to the Plymouth branch, and bought another camera in part exchange. The staff were helpful, thorough, knowledgeable and courteous throughout the process, over the phone and in person. Thanks particularly to Jacob, who was my main contact. The separate recent online purchase process from Exeter was prompt and straightforward with rapid delivery. I recommend the London Camera Exchange unreservedly in both respects.

November 14, 2023
Rated 5 out of 5 stars

Would definitely recommend

We have a shop, fairly local to me, and so I initially sought advice from them. Very thorough and mindful of experience of user, cost to buyer etc… and explained to me how the buying from another shop system worked. I then went online to request a camera from the Plymouth shop, and received the link to do this immediately. Process was simple and the camera arrived two days later, in great condition.

November 9, 2023

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