I was incredibly impressed with London Camera Exchange in Plymouth. I found a camera that I liked and asked a couple of questions over email - very quick and helpful responses. Once I confirmed I was... See more
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I always buy my used equipment from LCE. They are really excellent - the service is really fast, the equipment is always EXACTLY as described and the packaging and safety in postage is always spot on.... See more
Mike was extremely knowledgable, helpful, honest and patient when we came to buy our first camera. He took time to answer our newbie questions in a way we understood. They also have a great aftercare... See more
Very helpful staff and friendly approach. Overcame my difficulties uploading Olympus OM1 firmware updates for a small price. Offered plenty of help and advice. Chuffed to bits as it was very frustr... See more
Company details
Written by the company
London Camera Exchange Plymouth opened in 1971 and was in the same location for 47 years. We moved to our new location in 2018 and are the only specialist photographic retailer selling new and used equipment in Plymouth. Other than selling photographic, video and optical equipment we also carry out sensor cleaning, image recovery and firmware updates in store. We are also able to send customers equipment away for repair. The staff are knowledgeable, friendly and are always more than happy to help with customers needs placing good old fashioned customer service before all else.
Contact info
56 Cornwall Street, PL1 1LR, Plymouth, Devon, United Kingdom
- 01752664894
4.8
Excellent
191 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 1 week
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Excellent customer service from the…
Excellent customer service from the staff and manager...
5 Star rating..
June 25, 2023
good customer support and delivery times
June 29, 2023
Spot On
The purchase was easy and the item speedily delivered, well packaged and in as new condition
June 27, 2023
Good customer service
I had some good advice from the Plymouth Branch over difficulty with online payment. I then ordered the binoculars, which were delivered the following day from Bristol. Very pleased with this service.
June 26, 2023
Wonderful service
Wonderful service. Excellent product knowledge. Nothing was too much trouble. Thank you
July 1, 2023
Unprompted review
Ordered a rare camera
Ordered a rare camera, and Plymouth managed to find me one, which was delivered next day.
June 18, 2023
Great purchase
Great purchase, really speedy delivery, fantastic item. Great experience all round.
June 1, 2023
Fast and efficient
May 8, 2023
"First class service"
I have been dealing with LCE for over twenty years. In that time I have found them first class in every department.
May 7, 2023
Very pleased with my used lens
Very pleased with my used lens. Accurate description and decent price.
May 2, 2023
Excellent lens and service.
April 19, 2023
Great service and great equipment
April 16, 2023
Great service, recommended
Assistant very helpful and knowledgeable on camera bought. Good advice for provided for someone new to photography. Delivery within two days. Great service.
February 27, 2023
Service quick and efficient and the…
Service quick and efficient and the lens is of good quality.
November 16, 2022
An excellent place to buy used camera…
An excellent place to buy used camera gear at a price that can be competitive against ebay.
March 16, 2023
Excellent advice and very helpful…
Excellent advice and very helpful customer service with prompt delivery carefully packed.
March 9, 2023
Great service and the S/H item was in…
Great service and the S/H item was in excellent condition.
March 22, 2023
The staff are always polite, professional and well-informed about the products they sell and keen to help
For many years now I have dealt with the Plymouth Branch and their manager Martin at London Camera Exchange. The staff are always polite, professional and well-informed about the products they sell and keen to help and answer questions. On the very rare occasion I have had an issue it has always been resolved quickly and to my satisfaction. Will continue to be a happy customer, thanks to the team.
April 10, 2023
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