London Camera Exchange - Portsmouth Reviews 

262
TrustScore 5 out of 5

4.9

Kingswell Path, Cascades Shopping Centre, PO1 4RR Portsmouth, Hampshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

LCE is my favourite place to get camera equipment secondhand. It’s always the best prices and the quality is as described. It’s a bit scary buying secondhand lenses over the internet because you can... See more

Rated 5 out of 5 stars

I decided to reaquaint myself with a previous hobby of photography. Having done some research on entry level cameras, I settled on a Sony a6400. I chose to purchase it online from the London Camera Ex... See more

Rated 5 out of 5 stars

Purchased Lumix FZ48 camera second from LCE Portsmouth, very pleased with both the help (made phone call before online purchase) and speed of delivery (received next day). Camera was rated 4* howev... See more

Rated 5 out of 5 stars

I don't normally use LCE not for any bad reason I suppose I get used to using one or two other providers. The lens I wanted was in stock at LCE and not the normal place i use so decided to purchase.... See more


Company details

  1. Camera Store
  2. Binoculars Store
  3. Photo Shop

Written by the company

Located in the historical city of Portsmouth since 2001. We have the pleasure of serving our customers in the busy Cascades Shopping Centre in Commercial Road. Whatever interest you might have in cameras, lenses, binoculars, telescopes or their associated accessories, we are here to help. We have a good range of astronomical telescopes in stock and also offer in-store sensor cleaning, firmware upgrades and image retrieval. We also enjoy dealing with your film camera needs, including a film processing service. With over 65 years' experience between our team of four staff, all of us have a passion for cameras, with a range of experiences of both photography and videography within them.


Contact info

  • Kingswell Path, Cascades Shopping Centre, PO1 4RR, Portsmouth, Hampshire, United Kingdom

  • 02392839933

4.9

Excellent

TrustScore 5 out of 5

262 reviews

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4.9

All reviews

(262)

2,784 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Adam

Adam was smiling, helpful and efficient, we are grateful.

September 20, 2025
Unprompted review
Rated 5 out of 5 stars

Great Service

Ordered a Tamron 18-300 lens online and very rapidly it was despatched to me arriving the following morning. Extremely impressed with the level of service.

September 11, 2025
Rated 5 out of 5 stars

Brilliant

I registered an interest in a lens that was not yet released and got a call the next day to say one had been made available and did I want it. Delivery was next day. So helpful and great to deal with as always. Can’t beat LCE for camera items.

September 1, 2025
Rated 4 out of 5 stars

Great value item from LCE as usual, delivery courier awful.

Item ordered is great, exactly as described, at a good price and supplied quickly. On the negative side, the delivery process was complicated and stressful - the courier (DPD) advised the delivery date (no time specified) less than 24 hours ahead, insisted that parcel couldn't be left in safe place or a pickup location. A delivery slot was advised just 6 hours ahead, resulting in my having to completely change plans for the day. The parcel was then dropped an hour early and simply left outside the front door. Full marks LCE, null points DPD. For goodness sake LCE, ditch your courier, please!

August 28, 2025
Rated 5 out of 5 stars

Good second-hand items

Good second-hand items, clean and fully working as described on there website. Delivery next day (Mon to Fri ) if ordered early the day before, used LCE now for the last 4 years and the service has always been 100%.

August 28, 2025
Rated 5 out of 5 stars

AMAZING STAFF

Adam and the team are amazing.
They took the time to listen to our requirements and offered a number of choices that matched them.
Outlining the Pros and Cons for each camera and comparing them against each other.
Amazing service, knowledge and expertise.
We will be back again.
Thank you.

August 26, 2025
Unprompted review
Rated 4 out of 5 stars

Quality service by London Camera Exchange.

Ten out of ten for the input by London Camera Exchange. Good service, very helpful.
The only fault was the item was not delivered when it was supposed to be. I suspect this to be the fault of the carrier and not the supplier.

August 8, 2025
Rated 5 out of 5 stars

Simple and convenient!

Easy transaction online, delivered quickly and well packaged from Portsmouth. Also followed it up with a visit to the Plymouth for a new battery, memory cards and RF-EF adapter and got great service.

August 2, 2025
Rated 5 out of 5 stars

Expedient service

I phoned up my local LCE for a lens to fit my earlier purchase from them. They identified another shop for me - I phoned shop and sale despatched same day. The lens was in as good as new condition so very pleased with LCE service

July 21, 2025
Rated 1 out of 5 stars

Found it all really disjointed

Found it all really disjointed.

Poor communication, unclear rules, I was told to come in and pay in three, just to be told it would have to be sent to my home. Then to find out I couldn't pay in three anyway. No one really seems to know what they're doing in store.

July 1, 2025
London Camera Exchange - Portsmouth logo

Reply from London Camera Exchange - Portsmouth

Thank you for taking the time to share your review.

We’re sorry for any misunderstanding regarding in-store payment methods.

We trust you’re happy with your repair, and we look forward to assisting you with your future photographic needs.

Many thanks,
Your LCE Team

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