London Camera Exchange - Portsmouth Reviews 

263
TrustScore 5 out of 5

4.9

Kingswell Path, Cascades Shopping Centre, PO1 4RR Portsmouth, Hampshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

LCE is my favourite place to get camera equipment secondhand. It’s always the best prices and the quality is as described. It’s a bit scary buying secondhand lenses over the internet because you can... See more

Rated 5 out of 5 stars

I decided to reaquaint myself with a previous hobby of photography. Having done some research on entry level cameras, I settled on a Sony a6400. I chose to purchase it online from the London Camera Ex... See more

Rated 5 out of 5 stars

Purchased Lumix FZ48 camera second from LCE Portsmouth, very pleased with both the help (made phone call before online purchase) and speed of delivery (received next day). Camera was rated 4* howev... See more

Rated 5 out of 5 stars

I don't normally use LCE not for any bad reason I suppose I get used to using one or two other providers. The lens I wanted was in stock at LCE and not the normal place i use so decided to purchase.... See more


Company details

  1. Camera Store
  2. Binoculars Store
  3. Photo Shop

Written by the company

Located in the historical city of Portsmouth since 2001. We have the pleasure of serving our customers in the busy Cascades Shopping Centre in Commercial Road. Whatever interest you might have in cameras, lenses, binoculars, telescopes or their associated accessories, we are here to help. We have a good range of astronomical telescopes in stock and also offer in-store sensor cleaning, firmware upgrades and image retrieval. We also enjoy dealing with your film camera needs, including a film processing service. With over 65 years' experience between our team of four staff, all of us have a passion for cameras, with a range of experiences of both photography and videography within them.


Contact info

  • Kingswell Path, Cascades Shopping Centre, PO1 4RR, Portsmouth, Hampshire, United Kingdom

  • 02392839933

4.9

Excellent

TrustScore 5 out of 5

263 reviews

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Replied to 93% of negative reviews

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4.9

All reviews

(263)

2,793 reviews in the last 12 months

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Rated 5 out of 5 stars

Visited the Portsmouth store on…

Visited the Portsmouth store on Saturday and what a amazing experience that was. Thank you Adam for your patience and experience in helping me choose my camera, nothing was to much bother for you and no questions were stupid ones from me. Very professional knowledgeable sales staff .
Thank you

February 15, 2025
Unprompted review
Rated 5 out of 5 stars

You got off to a bad start

You got off to a bad start, having debited my account for a camera that you had run out of stock then failed to credit my account. After this was a rapid improvement which rescued the situation. You answered my emails and phone call quickly. An ex-demo camera was found and dispatched and arrived the next day. I have rated you 5 star because customer experience is not so much about getting things right first time but how well you deal with things when they go wrong.

February 3, 2025
Rated 5 out of 5 stars

Fast dispatch to delivery service.

I ordered my Sony camera from you guys and it was the fastest I have received any order I have ever placed. This company will now be the only place I go to get my equipment and cameras in the future should I want to upgrade. The website is easy to navigate and everything was done with ease.

February 3, 2025
Rated 5 out of 5 stars

Quick and fuss free

Lens was bought to go with my Sony A100. Price was acceptable and delivery was first rate.Link to buy was sent almost immediately, and was problem free. I hope the lens performs as well as I think.

January 30, 2025
Rated 5 out of 5 stars

Good people to deal with

Item I bought was as described, if not better. Tom at Portsmouth shop was brilliant as we're others. Delivery was prompt and on time. Lce have sold me lots of items and I can honestly say they have all been spit on. Only quibble is same items vary in price shop by shop despite being the same.

January 21, 2025
Rated 5 out of 5 stars

Great service

Placed an order for flash modifiers and these were delivered really quickly through DPD. Will definitely consider LCE for camera related purchases in the future.

January 10, 2025
Rated 5 out of 5 stars

Polarized filter

Product as described and delivered promptly
However it was over packaged but it didn't get lost
Sale item bought on line so a great saving

January 6, 2025
Rated 5 out of 5 stars

Item listed as good condition but when…

Item listed as good condition but when it arrived it was in original outer box and inner packaging so really excellent condition. Very smooth transaction and prompt delivery updated at every point including delivery time slot 👍

December 28, 2024

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