London Camera Exchange - Portsmouth Reviews 

263
TrustScore 5 out of 5

4.9

Kingswell Path, Cascades Shopping Centre, PO1 4RR Portsmouth, Hampshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

LCE is my favourite place to get camera equipment secondhand. It’s always the best prices and the quality is as described. It’s a bit scary buying secondhand lenses over the internet because you can... See more

Rated 5 out of 5 stars

I decided to reaquaint myself with a previous hobby of photography. Having done some research on entry level cameras, I settled on a Sony a6400. I chose to purchase it online from the London Camera Ex... See more

Rated 5 out of 5 stars

Purchased Lumix FZ48 camera second from LCE Portsmouth, very pleased with both the help (made phone call before online purchase) and speed of delivery (received next day). Camera was rated 4* howev... See more

Rated 5 out of 5 stars

I don't normally use LCE not for any bad reason I suppose I get used to using one or two other providers. The lens I wanted was in stock at LCE and not the normal place i use so decided to purchase.... See more


Company details

  1. Camera Store
  2. Binoculars Store
  3. Photo Shop

Written by the company

Located in the historical city of Portsmouth since 2001. We have the pleasure of serving our customers in the busy Cascades Shopping Centre in Commercial Road. Whatever interest you might have in cameras, lenses, binoculars, telescopes or their associated accessories, we are here to help. We have a good range of astronomical telescopes in stock and also offer in-store sensor cleaning, firmware upgrades and image retrieval. We also enjoy dealing with your film camera needs, including a film processing service. With over 65 years' experience between our team of four staff, all of us have a passion for cameras, with a range of experiences of both photography and videography within them.


Contact info

  • Kingswell Path, Cascades Shopping Centre, PO1 4RR, Portsmouth, Hampshire, United Kingdom

  • 02392839933

4.9

Excellent

TrustScore 5 out of 5

263 reviews

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Asks customers to review

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Replied to 93% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(263)

2,793 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing service

Ordered online and my order was sorted and dispatched rapidly. I couldn't be any happier with the service, I will definitely be using LCE more often!

December 4, 2024
Rated 5 out of 5 stars

Amazing experience dealing with LCE

Amazing experience dealing with LCE. I was nervous for two reasons. 1) My budget was not huge, but I needed a lens for my DSLR. 2) as a result I was in the second hand market.

I e-mailed LCE enquiring about a specific lens, but they advised me to go for a different lens based on my camera model. They then gave me a list of all lenses they had that matched my criteria. The second hand ones were rated on a 5 star scale, with each fully reported on.

The one I picked was reported as being in a 4 star condition, with "minor wear on the rubber rings". When I received my item, on the next day, delivered by courier, it was as good as new. The description of the condition was accurate.

I have absolutely no qualms about recommending this company to anyone. A company that knows its stuff, a company that is truthful and honest, and a company that takes time to deal with queries. There aren't many like that around these days.

Thanks LCE, and hopefully I will be able to use your services again.

November 25, 2024
Rated 5 out of 5 stars

Faultless Service from a reliable company

Great online service … fast delivery and competitive pricing from a very reliable company. Generally prefer to go into the shop (not practicable this time) for advice from expert and friendly staff - Chichester and Portsmouth are my local branches.

November 21, 2024
Rated 5 out of 5 stars

Excellent service

Very helpful, immediate response to questions. Bought second hand camera - first class service. Excellent thank you

November 12, 2024
Rated 5 out of 5 stars

Great service

I’ve sold them an item and bought another one from their website. The service was very helpful and efficient. Totally recommend

October 14, 2024
Rated 5 out of 5 stars

2nd hand purchase

After finding out my photographic needs, Tom was superb in guiding me towards the most suitable 2nd hand camera and sourcing it for me. He aimed the conversation at exactly the right level and I am very grateful to him as I love my new purchase.

October 8, 2024
Unprompted review
Rated 5 out of 5 stars

Very helpful staff!

I bought a camera online after lots of very quick advice given to me on a Sunday afternoon and it arrived a Tuesday. I had no camera knowledge and the guy helping was great and my daughter was very happy with gift!

September 30, 2024

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