Pre-ordered the new Sony RX10V when it was announced. Updates were clear & the camera was available as advertised. The transaction was completed easily and the camera was dispatched promptly. First im... See more
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Amazing service from the Southampton London Camera Exchange, as someone that is new to photography they were so warm and friendly providing me with lots of helpful information and advice about product... See more
I’ve had a good relationship with LCE Southampton for around a year. And have to say that the staff, the service, and sense of community i have always found exceptional. O would certainly recommend th... See more
Marc from Southampton Branch really helped me get what I needed especially after Sony had a delayed delivery. I had a bad experience through Amazon so will never buy technology through them again... See more
Company details
Written by the company
Opening in the mid-sixty's we were London Camera Exchange’s fourth store to open and one of Southampton City Centre’s oldest in situ retail businesses. Located within Southampton’s 14th century old walls just up from our busy waterfront and internationally important port. We sell a wide range of new and used equipment from all of the leading brands. We offer expert unbiased advice on the best photographic equipment to fit your needs. Wildlife observation is also one of our passions, whether it be binoculars, scopes or remote trail cams.We can also buy your camera for cash or part exchange against purchases, bring your equipment in-store for a valuation, please note -ID required. With over fifty years of experience in the photographic trade our shop is staffed by a keen team with interests in photography, videography and birdwatching.
Contact info
10 High Street, SO14 2DH, Southampton, Hampshire, United Kingdom
- 02380221597
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Replied to 95% of negative reviews
Typically replies within 1 week
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A very efficient, no-hassle service
I ordered a camera online between 1330-1400 and it arrived the following day. I didn't have to contact anyone. They must be really efficient. Thank you whoever did that.
Good service with prompt delivery.
Fantastic customer service
Fantastic customer service, well above and beyond what was necessary.
Good advice!
LCE delivered exactly what I needed and my specified means of shipping. Excellent company to purchase from.
LCE delivered exactly what I needed and How I need
Great support, advice and help from Marc.
Spoke to one of the guys called Marc via email, who was very helpful in allying any apprehensions I had in buying a used camera as up until now I have only purchased new. Quick despatch and quick delivery were great and I soon saw I had nothing to be concerned about.
Products.
Products purchased from LCE are always as described and arrive well packaged 📦.
Jason in Exeter
Jason in Exeter. Friendly helpful and very knowledgeable. Many thanks. Malcolm
New camera lens purchase
Wasn’t sure if I had ordered the right thing. Got in touch and nothing was too much trouble. Great help and will definitely buy from them again.
Good price on used Nikon, arrived in 24 hours
I struggled a bit with buying via the website (that part of it isn't great) but Marc at Southampton was great - very personal service over the phone and we had a good laugh as well. Got a great deal on a nearly-new Nikon, and it arrived in under 24 hours!
Ready SUPPORT on customer needs
Contact and support all through purchase and delivery on schedule. Had difficulty in payment but with the quick support of the staff, the problem was located which helped me decide to use alternative payment. My order was quickly free dispatched next day. Had no problem with the quality of the camera and other equipment I bought.
Excellent service
Excellent service!
After researching online for a Samyang 35mm f/1.8 lens for Sony, I came across your website and was pleasantly surprised by the competitive pricing. The lens was described as being in "nice condition," and the listing included clear photographs, which gave me confidence in my purchase.
Upon receiving the package, I was impressed by the careful and secure packaging. When I inspected the lens, I was genuinely surprised—it was in excellent condition, almost like new, despite being listed as used. The quality exceeded my expectations, and I couldn’t be happier with my purchase.
London Camera Exchange is a company I can trust. Great product descriptions, fair pricing, and attention to detail in packaging and shipping set you apart. I will definitely consider LCE for future purchases and will recommend you to others.
I looked online for the item I wanted
I looked online for the item I wanted, found it, LCE were the cheapest but with stock available in forty days. I was not in a hurry for it so bought it, item arrived within eight days. Excellent.
I would like to compliment your staff…
I would like to compliment your staff for the very excellent service they provided they were so helpful and efficient and patient they were very polite and I can’t thank them enough for their excellent service
New camera delivery
Great communication with when my camera was going to be delivered and safely delivered in correct packaging
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