Pre-ordered the new Sony RX10V when it was announced. Updates were clear & the camera was available as advertised. The transaction was completed easily and the camera was dispatched promptly. First im... See more
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Amazing service from the Southampton London Camera Exchange, as someone that is new to photography they were so warm and friendly providing me with lots of helpful information and advice about product... See more
I’ve had a good relationship with LCE Southampton for around a year. And have to say that the staff, the service, and sense of community i have always found exceptional. O would certainly recommend th... See more
Marc from Southampton Branch really helped me get what I needed especially after Sony had a delayed delivery. I had a bad experience through Amazon so will never buy technology through them again... See more
Company details
Written by the company
Opening in the mid-sixty's we were London Camera Exchange’s fourth store to open and one of Southampton City Centre’s oldest in situ retail businesses. Located within Southampton’s 14th century old walls just up from our busy waterfront and internationally important port. We sell a wide range of new and used equipment from all of the leading brands. We offer expert unbiased advice on the best photographic equipment to fit your needs. Wildlife observation is also one of our passions, whether it be binoculars, scopes or remote trail cams.We can also buy your camera for cash or part exchange against purchases, bring your equipment in-store for a valuation, please note -ID required. With over fifty years of experience in the photographic trade our shop is staffed by a keen team with interests in photography, videography and birdwatching.
Contact info
10 High Street, SO14 2DH, Southampton, Hampshire, United Kingdom
- 02380221597
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Replied to 95% of negative reviews
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Excellent service
Excellent service. Ordered on 21st Dec. website advising that the order would not be processed until Friday 27th Dec (not a problem). Arrived on 24th Dec. Brilliant. Thank you so much.
Excellent service and information
Sony DSC R10 1V CAMERA.
Had been looking for Sony camera for quite a while,gave them
A call and had it sorted in a crack(free Sony battery with the deal)delivery was quite quick,had no problems and will probably use again.
Excellent customer servuce
On time delivery
On time delivery, good Black Friday discount on a relatively new product. Website worked well to make ordering and payment very easy.
Great service as always from LCE
Good product availability and efficient…
Good product availability and efficient services.
Plenty of effort made with good…
Plenty of effort made with good communication by mail and phone to find and deliver very small items from 2 sites.
Great price and communication.
Great price for the lens I ordered on line, and one of the few retailers who seemed to have it in stock for delivery.
I received emails keeping me up to date with which branch it was being sent from, and then from DPD on delivery time.
Arrived when they said it would.
Overall it was a perfect purchasing experience.
Happy for the service
Superbeb service
Superb service, as always. Very happy with product and service, thank you.
Paul and his staff made the whole…
Paul and his staff made the whole process hassle free as always. In a world of on-line shopping, dealing with real people makes the difference.
Nice staff
Nice staff, lovely communication, clear explanation, always ready to help. Thank you.
unfortunately I needed to return my…
unfortunately I needed to return my purchase not that there was anything wrong - my circumstances changed after ordering. No problem at all !
my thanks to the staff for their assistance
Easy to order on line
Easy to order on line , competitive pricing and detailed descriptions
My order arrived quickly and was well packaged. Super delighted with the camera
Brilliant help
Brilliant help, I made a rookie error in ordering wrong fit lense and they phoned me prior to shipping to make sure that is what I meant. No, oops, thank you so much for checking, received correct items quickly. Brilliant service
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