I was trading in some unused items. The value was provided after 1/2 hour while I went for a coffee.The price was excellent. The staff are always friendly and helpful, but the young lady who served... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Staff at the Southampton Civic Centre branch very knowledgeable & very helpful. Mail order from Guildford Branch & Worcester arrived next day. Prompt replies to emails. Second hand lenses sent from... See more
LCE responded to my query promptly and I was then able to purchase the item. It was well packaged and arrived a day earlier than I expected, which could have been an issue.
LCE was recommended as a great place to look for a 'new to me' camcorder. They came up trumps with an immaculate Panasonic HCVX3 at a great price. Very helpful staff and a simple online purchase. The... See more
Company details
Written by the company
LCE Worcester has been present and trusted within the city for over 30 years. We’ve built up a reputation for being helpful and knowledgeable, offering excellent service and great deals. We range the latest photography equipment and accessories, and also offer an extensive and constantly changing stock of pre-owned kit. Part exchanges, cameras for cash, repairs, sensor cleaning and photography tuition are all available in-store. Our friendly and knowledgeable team include pro-photographers who have a wide experience ensuring you’re in safe hands.
Contact info
8 Pump Street, WR1 2QT, Worcester, Worcestershire, United Kingdom
- 0190522314
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good service
The camera was nearly as described with…
The camera was nearly as described with the small scuffs but the main dial wheel does not work. And delivery was not the best as kept getting delayed by the courier and got it 2 days later than stated

Reply from London Camera Exchange - Worcester
Purchased a used Hahnel speedlight and…
Purchased a used Hahnel speedlight and trigger.
Described as very good, the items did not disappoint, and after getting familiar with the settings, it performed as expected. All functions on and off camera operating satisfactorly.
Delivery by DPD arrived next day.
Good price and prompt delivery
Good price and prompt delivery. Delivery within the defined time window.
4 star lens I ordered had small scratches on glass - not mentioned in description online
A somewhat disappointing experience. I ordered a used Canon L series zoom lens which arrived with small scratches to the front element. They are small but were immediately obvious when I unpacked the lens. I emailed Worcester LCE (with photos) to draw their attention to the issue. I assumed they would either offer to take the lens back or partially refund (as the damage was not mentioned in the listing online and the lens was classed as 4*). To my surprise, my email received no reply at all. My previous experiences with LCE orders has been positive, so I should highlight that this might be a one-off, or perhaps an issue with this branch. But it is worth bearing in mind if you are ordering from them online.

Reply from London Camera Exchange - Worcester
used Nikon lens was excellent condition…
used Nikon lens was excellent condition as described
Really helpful and friendly staff
Really helpful and friendly staff, Russ in particular was great at helping sorting me out with a new lens. Id no problems recommending them and will come back to them again in the future.
Brilliant service.....prompt, and efficient
Brilliant service.....prompt, kind and 100 efficient....Thank you LCE!
Very helpful and informative
Very helpful and informative, great knowledge of products, it's great to go to a shop where the assistants have a good knowledge of the products they sell. Rather than be out and out salespeople.
Item was as described and delivered…
Item was as described and delivered promptly. Also free delivery by DPD 😊
Great experiance
Good informative website gave me the information I needed to order a new lens online
Lens arrive promptly and was extremely well wrapped
Good quality used camera
Quick response to questions and camera delivered promptly and as described.
Great experience.
Great price for the Nikon binoculars I bought and absolutely brilliant service from the Worcester branch. I have bought items from several branches of London Camera Exchange and they have always been very knowledgeable, helpful and professional. Highly recommended.
Ordering was easy
Ordering was easy, and when it wasn’t available from my local LCE it was great to see if sourced from another. Delivery was quick and efficient. Very impressed.
Good advice and speedy service
Good advice and speedy service. New lens arrived within two days
A Great Team at London Camera Exchange at Worcester
I contacted London Camera Exchange in Worcester to ask if they would consider buying some of my camera equipment. I took a lens and camera body in and it was valued very quickly and I was extremely satisfied with the valuation figure. Everything was done so quickly and the money was in my account within a couple of days. I would just like to thank Russ and Alex at LCE Worcester for a really great job. I have known and visited LCE Worcester many times and have been extremely pleased with the service from everyone there. Thank you so much. guys.
Friendly
Friendly, helpful and knowledgeable staff.
No sales pressure. Great deal of respect on both sides.
Eventually we struck a good deal for both of us.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







