London Camera Exchange - Worcester Reviews 

309
TrustScore 5 out of 5

4.8

8 Pump Street, WR1 2QT Worcester, Worcestershire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I was trading in some unused items. The value was provided after 1/2 hour while I went for a coffee.The price was excellent. The staff are always friendly and helpful, but the young lady who served... See more

Rated 5 out of 5 stars

Staff at the Southampton Civic Centre branch very knowledgeable & very helpful. Mail order from Guildford Branch & Worcester arrived next day. Prompt replies to emails. Second hand lenses sent from... See more

Rated 5 out of 5 stars

LCE responded to my query promptly and I was then able to purchase the item. It was well packaged and arrived a day earlier than I expected, which could have been an issue.

Rated 5 out of 5 stars

LCE was recommended as a great place to look for a 'new to me' camcorder. They came up trumps with an immaculate Panasonic HCVX3 at a great price. Very helpful staff and a simple online purchase. The... See more


Company details

  1. Camera Store
  2. Binoculars Store
  3. Photo Shop

Written by the company

LCE Worcester has been present and trusted within the city for over 30 years. We’ve built up a reputation for being helpful and knowledgeable, offering excellent service and great deals. We range the latest photography equipment and accessories, and also offer an extensive and constantly changing stock of pre-owned kit. Part exchanges, cameras for cash, repairs, sensor cleaning and photography tuition are all available in-store. Our friendly and knowledgeable team include pro-photographers who have a wide experience ensuring you’re in safe hands.


Contact info

  • 8 Pump Street, WR1 2QT, Worcester, Worcestershire, United Kingdom

  • 0190522314

4.8

Excellent

TrustScore 5 out of 5

309 reviews

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1-star

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Replied to 97% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(309)

2,673 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The camera was nearly as described with…

The camera was nearly as described with the small scuffs but the main dial wheel does not work. And delivery was not the best as kept getting delayed by the courier and got it 2 days later than stated

April 3, 2026
London Camera Exchange - Worcester logo

Reply from London Camera Exchange - Worcester

Dear Mr Higgins

Thank you for taking the time to leave a review. We understand that the team from our Worcester store is assisting you with the technical issue with your camera.

We apologise for the delay in receiving the camera; we have investigated this and there was an issue with the courier.

We’re sorry for the inconvenience caused and want to reassure you that we are working to resolve this as quickly as possible.

Kind Regards

Your LCE Team

Rated 5 out of 5 stars

Purchased a used Hahnel speedlight and…

Purchased a used Hahnel speedlight and trigger.

Described as very good, the items did not disappoint, and after getting familiar with the settings, it performed as expected. All functions on and off camera operating satisfactorly.

Delivery by DPD arrived next day.

March 31, 2026
Unprompted review
Rated 2 out of 5 stars

4 star lens I ordered had small scratches on glass - not mentioned in description online

A somewhat disappointing experience. I ordered a used Canon L series zoom lens which arrived with small scratches to the front element. They are small but were immediately obvious when I unpacked the lens. I emailed Worcester LCE (with photos) to draw their attention to the issue. I assumed they would either offer to take the lens back or partially refund (as the damage was not mentioned in the listing online and the lens was classed as 4*). To my surprise, my email received no reply at all. My previous experiences with LCE orders has been positive, so I should highlight that this might be a one-off, or perhaps an issue with this branch. But it is worth bearing in mind if you are ordering from them online.

March 9, 2026
London Camera Exchange - Worcester logo

Reply from London Camera Exchange - Worcester

Dear RH

Please accept our sincere apologies for the delay in responding to your initial email—this is certainly not the standard of service we aim to provide.

We understand that our Worcester store has now been in touch and has made you an offer. We hope this resolution satisfactorily addresses the issue.

We are also sorry to hear that the product did not meet your expectations, and we apologise for any inconvenience this may have caused.

Kind Regards

Your LCE Team

Rated 5 out of 5 stars

Really helpful and friendly staff

Really helpful and friendly staff, Russ in particular was great at helping sorting me out with a new lens. Id no problems recommending them and will come back to them again in the future.

March 11, 2026
Rated 5 out of 5 stars

Very helpful and informative

Very helpful and informative, great knowledge of products, it's great to go to a shop where the assistants have a good knowledge of the products they sell. Rather than be out and out salespeople.

March 2, 2026
Rated 5 out of 5 stars

Great experience.

Great price for the Nikon binoculars I bought and absolutely brilliant service from the Worcester branch. I have bought items from several branches of London Camera Exchange and they have always been very knowledgeable, helpful and professional. Highly recommended.

December 22, 2025
Rated 5 out of 5 stars

Ordering was easy

Ordering was easy, and when it wasn’t available from my local LCE it was great to see if sourced from another. Delivery was quick and efficient. Very impressed.

December 29, 2025
Rated 5 out of 5 stars

A Great Team at London Camera Exchange at Worcester

I contacted London Camera Exchange in Worcester to ask if they would consider buying some of my camera equipment. I took a lens and camera body in and it was valued very quickly and I was extremely satisfied with the valuation figure. Everything was done so quickly and the money was in my account within a couple of days. I would just like to thank Russ and Alex at LCE Worcester for a really great job. I have known and visited LCE Worcester many times and have been extremely pleased with the service from everyone there. Thank you so much. guys.

December 14, 2025
Unprompted review
Rated 5 out of 5 stars

Friendly

Friendly, helpful and knowledgeable staff.
No sales pressure. Great deal of respect on both sides.
Eventually we struck a good deal for both of us.

December 3, 2025

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