I was trading in some unused items. The value was provided after 1/2 hour while I went for a coffee.The price was excellent. The staff are always friendly and helpful, but the young lady who served... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Staff at the Southampton Civic Centre branch very knowledgeable & very helpful. Mail order from Guildford Branch & Worcester arrived next day. Prompt replies to emails. Second hand lenses sent from... See more
LCE was recommended as a great place to look for a 'new to me' camcorder. They came up trumps with an immaculate Panasonic HCVX3 at a great price. Very helpful staff and a simple online purchase. The... See more
Went in to upgrade my Sony kit lense to G master , sales assistant was really helpful , letting me try the new lense on Sony camera body and also giving me lots of useful tips. Although they are a n... See more
Company details
Written by the company
LCE Worcester has been present and trusted within the city for over 30 years. We’ve built up a reputation for being helpful and knowledgeable, offering excellent service and great deals. We range the latest photography equipment and accessories, and also offer an extensive and constantly changing stock of pre-owned kit. Part exchanges, cameras for cash, repairs, sensor cleaning and photography tuition are all available in-store. Our friendly and knowledgeable team include pro-photographers who have a wide experience ensuring you’re in safe hands.
Contact info
8 Pump Street, WR1 2QT, Worcester, Worcestershire, United Kingdom
- 0190522314
4.8
Excellent
310 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Outstanding service and very quick
November 22, 2024
Online purchase from the Worcester shop
I bought a used lens from the Worcester shop online and all I can say is that I am chuffed to bits with it. The lens was a Sigma 150 - 500 and it arrived the very next day extremely well packed and on arrival, found it to be in perfect condition. I have used it since and haven't been disappointed. I have purched items online from the Worcester and Norwich shops and in person from the Lincoln and Plymouth stores and have been very pleased on each occasion.
November 3, 2024
Unprompted review
Very helpful staff
Very helpful staff! Extremely friendly with amazing knowledge. 10/10 from me
November 12, 2024
Unprompted review
Excellent service and prompt delivery
Excellent service and prompt delivery. I would happily buy from them again!
October 30, 2024
Helped explore preferences
Helped explore preferences, provided lots of useful information about product, how to use follow e-purchase steps & returns policy.
October 30, 2024
Excellent advice and superb postage and…
Excellent advice and superb postage and packaging process
October 30, 2024
Went in to upgrade my Sony kit lense to…
Went in to upgrade my Sony kit lense to G master , sales assistant was really helpful , letting me try the new lense on Sony camera body and also giving me lots of useful tips.
Although they are a nationwide chain it’s got the feel of independent camera shop, with people just wanting to impart their knowledge. Impressed.
October 29, 2024
Unprompted review
The lens was sent to my old address
The lens was sent to my old address, which you must have had on your records, but which I left 6 years ago. My attempts to locate the lens have involved a lot of effort.
I accept that should have spotted the error during the ordering process, but at no stage do I recall being clearly asked about the delivery address (When I use Amazon, this is very clear.)
October 29, 2024
Reply from London Camera Exchange - Worcester
Mike,
Thank you for your review.
After delivery of the item and following your recent call to us whereby you explained you had used an old address in error, we investigated this to track the item and provided you with proof of delivery. We found that you had indeed used an old delivery address. We understand this must be very frustrating.
We always strive to provide a smooth and positive experience for our customers.
We have been in contact with you directly to clarify the situation and help you locate the package.
If you have further questions, please feel free to contact us directly.
Kind regards,
Your LCE Team.
Lens is really nice and in great condition
Great lens in great condition very pleased
October 28, 2024
Always willing to help & give advice
Always willing to help & give advice.
My no1 camera shop to go to.
The staff at Worcester are very friendly, willing to share there own experiences to make you a better photographer
October 9, 2024
Helpful Experts
Super helpful staff who are both experienced & professional. It was a pleasure to deal with experts so willing to assist.
October 11, 2024
Unprompted review
Excellent service from the Worcester…
Excellent service from the Worcester branch.
September 24, 2024
Wouldn’t hesitate to use again!
Website was easy to use and purchase items from. Item delivered next day as per the delivery statement. Very good service, wouldn’t hesitate to use again.
September 10, 2024
Exeter branch were very informative and…
Exeter branch were very informative and helped me find the perfect camera for me from another branch. Inwhich I received the camera within a week. Thank you
September 2, 2024
Great lens at a great price
September 2, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.