Getting Life Insurance is usually very awkward but they made me feel very comfortable throughout the process. It was very straight forward and learned a lot about what I need. I am loving this company... See more
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The LeapLife team were incredible in navigating the ins and outs of term life insurance for my wife and me. The timely follow up and clear communication made this process painless. Carol, Shauna a... See more
I was referred to Leap by a friend.. From the first phone call Many and Carol had my file updated and connected me with all the right information. So refreshing to have real, prompt client care from... See more
We have used Leap Life on three different occasions and each time we have been given excellent service. Emails and questions are always answered in a timely manner and we were walked through various o... See more
Company details
About LeapLife
Written by the company
LeapLife is a licensed digital life insurance agency and technology company, available everywhere in the United States, excluding New York. The San Francisco-based company combines leading data science, deep underwriting knowledge and proprietary technology to match consumers with the right carrier.
LeapLife lets you quickly and easily get a life insurance quote, calculate your life insurance needs, and learn more about life insurance itself. Apply online from the convenience of your smartphone at www.leaplife.com.
Contact info
333 Bush Street, FL 19, 94104, San Francisco, United States
- (844) 755-5327
- team@leaplife.com
- www.leaplife.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Excellent customer service
Great customer service
The customer service agent walked me through my diffrent options and also followed up to let me know the status of my application. She also walked through the diffrent types of insurance.
life insurance is complicated but…
life insurance is complicated but LeapLife and Shauna made it easy breezy. The only hiccup I had when was they got my zip code wrong so I couldn't log into my account right away, but that was addressed within hours.
Good customer service!
My experience with LeapLife has been wonderful! Everyone has been very friendly, patient and accommodating when answering questions and providing clarification during the process. They have done a great job communicating throughout the process. I am pleased with the service that I've received and would definitely use them again.
Prompt, professional, and knowledgeable
Prompt, professional, and knowledgeable response and service from Shauna. I recommend LeapLife to anyone in need of any type of life insurance.
Shauna was GREAT
Shauna was GREAT! Very thorough and patient when it came to answering ALL of my questions. 😁
There are so many options with LIfe…
There are so many options with LIfe Insurance that I found it to be confusing and difficult to navigate. LeapLife was VERY helpful in patiently explaining terms, interviewing, and going through the process step by step. I feel confident that I am poised to get the best rate with a good and reputable company after working with my Sales Director. What a relief!
Very straight forward and honest.
Very straight forward and honest.
Worked with my best interest as the guide the entire interaction.
Awesome service
Amazingly smooth process
Amazingly smooth process. Incredibly happy with the company and agent.
We have used Leap Life on three…
We have used Leap Life on three different occasions and each time we have been given excellent service. Emails and questions are always answered in a timely manner and we were walked through various options with every part of the process explained in detail. I highly recommend using leap life!
Made the process of explaining and…
Made the process of explaining and obtaining life insurance very easy.
Easy fast service
I felt very comfortable relating to the…
I felt very comfortable relating to the LeapLife Rep. I loved the follow-thru, can do, and trusting spirit. I felt NO pushing, nor fighting spirit throughout the entire process.
LeapLife (Shauna) made the process very simple & fast…
LeapLife (Shauna) made the process very quick & easy! I was impressed, especially after spending the better part of an hour on the phone with USAA just to get a quote!
LeapLife (Shauna) was fabulous! She explained things and answered my questions in an easy to understand manner. Plus the quote was even less than USAA!
Truly unexpected levels of customer service! I highly recommend them! Call 'em and see for yourself.
they professional they was polite in…
they professional they was polite in right on with the answers to all my questions
Excellent service .They were really…
Excellent service .They were really helpful.
After a 2 month run around they tried…
After a 2 month run around they tried to sell me somthing different that I did not apply an extremely long drawn out waste of time
Did good job helping me get life…
Did good job helping me get life insurance want thank so much trying take care my self
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