Leatherotics Reviews 

279
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 26 reviews, reviewers had a great experience with this company. Customers consistently praise the exceptional quality of the products, noting the soft leather, superb craftsmanship, and flattering designs that provide an authentic shape. Many also highlight the excellent fit and comfortable feel of the garments. Reviewers frequently commend the customer service for being helpful, responsive, and offering a personal approach, often resolving issues easily. However, some customers were dissatisfied with the delivery service, reporting significant delays and inaccurate delivery estimates that were longer than stated on the website. There were also concerns about poor communication, lack of order updates, and issues with missing items.

What people talk about most

Product

Customers consistently note positive experiences with product quality, with many reviewers praising the... See more

Quality

Clients share positive opinions on quality, consistently praising the products as fantastic and of... See more

Order

Users describe ambiguous interactions with order, with some customers consistently delighted with their... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with many customers reporting positive... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many praising the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered first from Leatherotics back in 2020, and been always delighted since. The clothes are top quality, the leather is soft, the lining well sewn, the designs great. When I had an issue it w... See more

Rated 5 out of 5 stars

I've been a regular and loyal customer now for a number of years.. Why?... Because the products are absolutely fantastic!! First class quality, not cheap and inferior leather here. I work with A... See more

Rated 5 out of 5 stars

Fantastic British company. I can only give them 5 stars review, Leatherotic products are very high quality with reasonable price. Also their garments have an amazing cut, very flattering design. Their... See more

Rated 5 out of 5 stars

Ordered over a week ago, no goods have arrived despite them being in stock when I ordered and the website advising 48 hours delivery No response to me chasing via email initially but Ash did... See more


4.2

Great

TrustScore 4 out of 5

279 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 80% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(279)

28 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wedding dress dreams come true..

I would like to thank you so much for getting my order to me in time. I absolutely fell in love with the corset i ordered from you.. 10 days before i got married. An absolute impulse buy. It arrived and it was the most beautiful corset i have ever seen. It was so me and I got so many compliments on it during the day. I added detachable sleeves for the ceremony but they came off as soon as that part was done. The quality for the price was absolutely stunning... thank you, so much. I will absolutely recommend you whenever I can x

July 31, 2023
Rated 4 out of 5 stars

love the quality and styles you…

love the quality and styles you offer.recently bought some underwear for my guy and was questionimg tje size,but noone got back to me.disappointed.you isially get back to me,just joping it fits my man.thank you tho

August 3, 2023
Rated 5 out of 5 stars

Excellent Experiences Purchasing From Leatherotics

Purchasing from Leatherotics is a really excellent experience! They make sure to choose and properly match the various leather hide panels for any garment you buy, so that the texture and appearance is of consistent and matching quality. Stitching is always top of the line, and they do an excellent job on working with you to make sure your order will come out correctly and with attention to details on the measurements. All of their garments are very sharp and well-made, and they are always very communicative and helpful. I plan on purchasing much more from them in the future and recommend them to anyone who wants to feel secure in purchasing leather products that they won't regret, because it is hard to find nowadays! I've purchased Trousers, Shirts and Coats from them, and all of them have been top-notch quality and extremely durable.

June 20, 2023
Unprompted review
Rated 3 out of 5 stars

Products were great

Products were great. Shipping was not so great. When reaching out to get clarification it went unanswered until I filled a complaint with PayPal. However the items purchased are very nice quality and I will buy more.

July 20, 2023
Rated 1 out of 5 stars

Poor communication.

Poor communication.
Bad advice on items.
Waste of time
Returns process is a nightmare
Rarley answers phone and does not reply to emails

June 19, 2023
Leatherotics logo

Reply from Leatherotics

Ridiculous?? We sent the size which was ordered, the size chart is there and this is how other rest of the customers are placing orders without ANY issues.
If we Look at his previous reviews for others it will clear everything.

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