THIS IS A GREAT COMPANY. THEY HAVE A GREAT CUSTOMER SERVICE DEPARTMENT! THEY ALWAYS GET BACK TO YOU FOR ANSWERS FROM QUESTIONS SENT ON A TIMELY BASIS. THEIR EXPLANATIONS ARE VERY CLEAR AND HELPFUL... See more
Company replied
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THIS IS A GREAT COMPANY. THEY HAVE A GREAT CUSTOMER SERVICE DEPARTMENT! THEY ALWAYS GET BACK TO YOU FOR ANSWERS FROM QUESTIONS SENT ON A TIMELY BASIS. THEIR EXPLANATIONS ARE VERY CLEAR AND HELPFUL... See more
Company replied
I had been using Prof Media 13 blu-ray ripper and video Converter for many years and they have served me well. Recently I suffered a total computer crash and lost significant data. The support team at... See more
Company replied
I recently purchased the pro version of the Leawo Bluray player software, which I had a number of issues with on my external Bluray drive on my PC. On trying several discs, load times were 2 to 3... See more
Company replied
Awful software. Bought for as a gift to me, obviously trying to manipulate some vulnerable people into buying this product to coincide with gifts. At $229 it goes without saying it is nowhere near wor... See more
Company replied
Leawo is a pioneering force in the international multimedia processing software industry, committed to enhancing and innovating the multimedia experience for users around the globe. Our flagship products, which include a suite of cutting-edge solutions for Blu-ray, DVD, online video, HD video, image processing, PowerPoint utilities, and Apple device management, have garnered the trust of millions worldwide. Leawo is here for you, now and always.
Hong Kong, China
Replied to 100% of negative reviews
Typically replies within 1 week
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bought a legit key but got an invalid key , first and last time i do business with these guys

Reply from Leawo Software Co., Ltd.
I purchased one of their programs, trusting their "100% Money Back Guarantee". When it didn't work, I asked for a refund, and they refused.

Reply from Leawo Software Co., Ltd.
Had problems getting it to work got in touch with them they got right back to me. They fixed it real fast.I was amazed . I will most surely be dealing with them again.I will have no problem recommending them to anyone.

Reply from Leawo Software Co., Ltd.
This software does not work. I requested a refund on their 30 day Money Back GUARANTEE but after several e-mails to & from their support team they appear not to want to honour it. A waste of money.

Reply from Leawo Software Co., Ltd.
Bought a blu-ray drive on my new Pc and it didn't come with a software. Looked up all the companies and found out they ALL cost almost as much as my drive!! Then, out of the blue, i read about Leawo on youtube. Downloaded it and, 1) it's very light. 2) it's FREE!. Played my Lord of the Rings Extended perfectly, i couldn't believe it. Puts the other paid companies like Powerdvd and the rest to SHAME cuz they couldn't play my brays so well and they cost a fortune... i rarely take the time to review stuff on the net but this company deserves better ;).

Reply from Leawo Software Co., Ltd.
I was never able to successfully download and use the product. I got the run around time and time again when trying to get a refund and was ultimately refused a refund. Don't waste your time with a company that won't stand behind its product.

Reply from Leawo Software Co., Ltd.
Beta version of the software I purchased worked fine, after registering it worked fine for one event, then would quit halfway through process. After contacting customer support, they were very concerned that it wouldn't work and offered to try to duplicate my efforts on their own system. The PC it failed on is 4 years old so I tried it on a different computer and it worked just fine. The company sent several follow-up messages to monitor my testing progress and were willing to do whatever they could to resolve the issue. Thanks you!

Reply from Leawo Software Co., Ltd.
This is what I get when I asked for a refund for the software not working : Dear Beave,
Have a great day!
We are sorry that we couldn't refund you for the moment.
Not only Leawo iTransfer but other program has the same problem for the moment.
Due to the high security and pravicy of Apple,and the SMS and Contacts are high privacy context so not any program can get.
If the SMS and Contacts are easy to obtain,then people all over the world can use the program to steal others' information,which is not safe.
So we are sorry that Leawo has no function to open the SMS for the moment.
Sorry again for the trouble caused by Leawo,you can use Leawo to transfer other no so privacy information.
I had to buy another program called one touch that worked immediately . I've been asking for a refund for 2 weeks and Ciyar will not refund me my money . I will never buy another software from this company .

Reply from Leawo Software Co., Ltd.
Published 08 June 2016
Their software worked perfect the first time, no support needed.
I bought "The world's best " software from a company other than LEAWO. I wish I knew about LEAWO before I did. After a month of dealing with support from the other company, They still can't find a solution as to why their software doesn't work on my computer. One download from LEAWO, with the same type of software program, and my computer works perfectly with the LEAWO software. I will use LEAWO in the future.

Reply from Leawo Software Co., Ltd.
I have five Leawo products, Blu-Ray Copy, Video Converter, DVD Ripper, Blu Ray Ripper & Video Converter Pro. The latter is an excellent program that converts videos with lossless quality. Excellent Product, very fast conversions, every possible codec, easy to use and a great price. Wouldn't be without, it In fact all the above products are exceptional. The best on the market and I have tried many different products before choosing Leawo.

Reply from Leawo Software Co., Ltd.
I bought "The world's best " software from a company other than LEAWO. I wish I knew about LEAWO before I did. After a month of dealing with support from the other company, They still can't find a solution as to why their software doesn't work on my computer. One download from LEAWO, with the same type of software program, and my computer works perfectly with the LEAWO software. I will use LEAWO in the future.

Reply from Leawo Software Co., Ltd.
It's good in general, but There are few issues with the trial version such as it is not in sequential and chronologic order. Is it the same case with offifial version?

Reply from Leawo Software Co., Ltd.
I will thank Laewo BluRay Creator for the very fast responding. Several times I ask for help. And anytime I got a good response.
Also the subtitles. They help me to find a solution. And when they can not do it, because for example the file is corrupt. They say so . They are very honest and I like that.
Keep going!
Helen

Reply from Leawo Software Co., Ltd.
Fantastic player.Excellent product and superb after service from customer support.Cannot recommend highly enough
Leawo is a fantastic company that really cares about what their customers are experiencing. The customer service is fantastic and respond right away to you. They work hard to keep making their product(s) better and to incorporate your requests and concerns in their updates.
I tried many player apps and just love Leawo...their menus are great and picture is fantastic! The app gets better and better!
Thank you, Leawo!

Reply from Leawo Software Co., Ltd.
Leawo Blu-ray Copy, Great product, keep up the good work and updates. this product does not fail me.
Absolutely fantastic w/ superb service! - A+++++
I appreciate the effort put forward to resolving my issues. I hope to continue using their products in the future.

Reply from Leawo Software Co., Ltd.
I will thank Laewo BluRay Creator for the very fast responding. Several times I ask for help. And anytime I got a good response.
Also the subtitles. They help me to find a solution. And when they can not do it, because for example the file is corrupt. They say so . They are very honest and I like that.
Keep going!
Helen

Reply from Leawo Software Co., Ltd.

Reply from Leawo Software Co., Ltd.
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