Products, product marketing, Reviews for products all great. I'd give 5 star if there were install videos on all the products (one of my selections had no reviews or install so I hope I won't regret..... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was surprised, however I can understand why a person would purchase just one. At least indicate the price as each, or apiece. I'll comment more after I receive, and install both of mine. Thank... See more
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I was sent an email for 20% off covers. I ordered the cover in the email and the code didn't work. I contacted customer service and sent a screenshot of the email. The customer service team resolved t... See more
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I ordered from you because a friend recommended the lights he purchased from you. However, I was very disappointed when at checkout your website asked if I wanted to leave a tip! A tip for an onli... See more
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Company details
About LED Factory Mart
Written by the company
Welcome to LED Factory Mart!
LED Factory Mart is a high-tech optoelectronic company that specializes in the research, manufacture, sale, and service of LED products. Our products include a variety of automotive LED lighting assemblies and LED bulbs, such as LED headlights, LED fog lights, LED taillights, LED turn signals, LED headlight bulbs, and parts and accessories for Jeep, Ford Bronco, Tacoma, 4Runner, Harley Davidson, and more. VISIT OUR WEBSITE CONTACT US
Our promise to you
✈️ Free & Fast Delivery ✅ LED 2-Year Warranty 🔄 30 Days Easy Return
✨We stand behind every product. Enjoy free express shipping on all orders, a comprehensive 2-year warranty on all LED lights, and a hassle-free 30-day return policy. Your satisfaction is our commitment.💡
Contact info
4231 E Brickell St, 91761, Ontario, United States
- (888) 366-0533
- support@ledfactorymart.com
- www.ledfactorymart.com
3.6
Average
765 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Want me to make a video of their…
Want me to make a video of their product they sold me that doesn’t fit my truck. Hard pass, next vendor please!
October 29, 2025
Unprompted review
Reply from LED Factory Mart
Dear Brant,
We’re sorry to hear your experience didn’t meet expectations. We take fit issues seriously and want to make things right. We willl send email to you to process return. Our goal is your satisfaction, and we’ll prioritize clear communication and a swift resolution. If you’d prefer, you can DM us.
Customer service kept giving me the…
Customer service kept giving me the same answer on why my package was not out for delivery for 3 weeks. (Sorry we will update you in 24/48 hours) told me this 3 times. Finally got a tracking number after I told them I was going to cancel the order
October 10, 2025
Reply from LED Factory Mart
Dear Justin,
We’re sorry for the frustration you experienced with the delivery delay and for the repeated responses you received. That is not the level of service we aim to provide. We appreciate you bringing this to our attention and will review your order to locate the package and prevent future delays.We sincerely apologize for the frustration and inconvenience you’ve experienced.
Turn signal LEDs
Great product, great pricing, easy install. They look amazing on my 2010 4runner limited
October 10, 2025
Reply from LED Factory Mart
Dear Roberto,
Thank you so much for the glowing review! Thrilled to hear the product met your expectations with great pricing and an easy install. It sounds fantastic on your 2010 4Runner Limited. If you ever want to share a photo, we’d love to see how they look in your ride. Safe travels and thanks again for choosing us.
Love that we can put it on one specific…
Love that we can put it on one specific color when we want, and that you can make them dance to music. We just wish you would offer the whole thing itself, in other colors...not just black.
September 28, 2025
Unprompted review
Reply from LED Factory Mart
Dear Deanna,
We’re thrilled you love the customizable color option and the motion-to-music feature. Your feedback about offering the entire product in more colors is valuable, and we’ll pass it along to our product team for consideration. If you have a preferred color lineup or use case, share it with us and we’ll note it for future updates. Thanks for the support, and we’re glad you’re enjoying your experience.
A great product and thanks again.
I just wanted to find some really bright fog lamps and your company came through for me, and they were an easy installation and I’m very happy with them. Thank you so much. I will pass the word. My friends are gonna get some already.
October 9, 2025
Reply from LED Factory Mart
Dear Randy,
We’re thrilled to hear you found bright fog lamps that were easy to install and that you’re happy with them. Thank you for sharing your positive experience and for spreading the word to your friends. If you ever need recommendations for additional lighting or accessories, we’re here to help. We appreciate your support and are glad our products met your expectations. Enjoy your enhanced visibility, and thanks again for choosing us.
SP-WLCR-40WC2
Information was easy to follow on my item. Purchase and install was a breeze on my 7 inch 80W Jeep LED Halo Headlights with DRL & Turn Signals.
SP-WLCR-40WC2
November 4, 2025
Unprompted review
Reply from LED Factory Mart
Dear Richard,
We’re grateful for the glowing 5-star review. It’s great to know the setup information for your Headlights were easy to follow and that the purchase and installation went smoothly. If you ever need guidance or have questions, we’re here to help. Drive safely and enjoy the upgrade!
I ordered from you because a friend…
I ordered from you because a friend recommended the lights he purchased from you.
However, I was very disappointed when at checkout your website asked if I wanted to leave a tip! A tip for an online purchase? Are you kidding me? The tipping culture in the country and expectation of a tip has gotten out of control. I honestly would have ordered on Amazon and paid more if I didn’t want to make sure I got the same lights that a friend was happy with, but asking if I wanted to leave a tip for an online purchase with zero human interaction is insane.
November 3, 2025
Unprompted review
Reply from LED Factory Mart
Dear T & R,
We appreciate you sharing your feedback and I’m sorry for the frustration this caused. Our goal is to offer clear, seamless service, and tipping prompts on checkout don’t reflect our policy. We’ve taken note of your concern and will review how tipping options appear during online purchases to avoid future confusion. We’re glad your friend’s lights were a positive reference, and we’d love another chance to earn your trust. If there’s anything specific I can help with—shipping, pricing, or product details—please let us know.
Reply from LED Factory Mart
Dear Robert F. Hatch,
We are truly sorry to hear about your experience and that you feel it's impossible to return your product.
We take this matter seriously. Our standard policy is a 30-day return window, and we always strive to resolve such issues for our customers. Our records indicate that we have already reached out to you via email to assist with this.
To get this sorted for you, please check your inbox (and spam/junk folder) for an email from support@ledfactorymart.com. Responding to that email will allow us to assist you directly.
Thank you for bringing this to our attention. We are ready to help once we connect with you via email.
Never again
Placed my order on October 15th and the “worry free purchase” however here it is, October 30th and still have not received my purchase. I finally got a tracking number for almost a week after I actually needed them. When I reached out to the company, I was “escalated” to someone who communicated via email only to “resolve” the issue. Their resolution? 15% off coupon for my next purchase, which I already get as I am a veteran through Govx. So, why did I spend the extra money for the worry free purchase which “guarantees 1-7 business days”?
October 16, 2025
Reply from LED Factory Mart
Dear Jennifer Becker,
Thank you for taking the time to share your feedback, and please accept our sincerest apologies for the delay and frustration you experienced with your order.
To ensure the quality of every product, we perform a thorough inspection before shipment. Unfortunately, this process slightly delayed the dispatch of your order.
As a gesture of our apology, we have sent a $25 gift card directly to your email. This can be applied to your next purchase, along with any other discounts.
We truly hope this helps make things right and that you’ll give us another opportunity to provide you with the seamless experience you deserve. If there’s anything else we can assist with, please don’t hesitate to reach out.
I have been waiting three weeks for a…
I have been waiting three weeks for a refund for product that was supposedly in stock excuse after excuse
October 11, 2025
Unprompted review
Reply from LED Factory Mart
Dear Joshua Tappan,
We sincerest apologies for the extensive delay and the frustration it has caused. We truly understand your frustration.
Your order has actually been refunded. It typically takes 3-5 business days for the funds to appear in your account, depending on your bank or payment provider.
Could you please kindly check your bank or payment account again? The refund should be on its way.
If after checking you still cannot locate it, please don't hesitate to contact us directly at support@ledfactorymart.com with your order details, and we will personally follow up to ensure it's resolved immediately.
Again, we deeply apologize for the inconvenience and the poor communication you experienced.
The website was easily navigable to…
The website was easily navigable to find the product I wanted.
October 28, 2025
Unprompted review
Reply from LED Factory Mart
Dear Brian,
Thank you for the fantastic 5-star review! We’re thrilled to hear our site made it easy to find exactly what you were looking for. If you have any questions or need recommendations, we’re here to help. Your support means a lot to us. Enjoy your purchase, and we look forward to serving you again soon!
Exactly what I was looking for.
I've been looking for the right lights to put on the truck, and finally found them. Thank you.
October 28, 2025
Reply from LED Factory Mart
Dear Jaime,
Thank you so much for the kind words! We’re thrilled the lights are the perfect fit for your truck. If you ever need tips on aiming or wiring, we’re here to help. Safe travels and enjoy the upgrade!
Reply from LED Factory Mart
Dear Dan,
Thanks for the 5-star review! We hope you love the lights once they arrive. If you have any questions or need setup tips after receiving them, we’re ready to help. Your satisfaction matters, and we’re here to ensure a smooth, hassle-free experience from order to installation. We appreciate your support and can’t wait to hear your thoughts.
I ordered a complete set for my jeep
I ordered a complete set for my jeep
10 days I received the only front lights
October 17, 2025
Reply from LED Factory Mart
Dear Kenneth,
We’re truly sorry for the missing rear lights in your Jeep order. We’re committed to correcting this quickly. We receive your email and will follow up to help resolve it. We appreciate your patience and value your business.
First Order
The order process was quick and easy to understand. Prices were reasonable with discounts applied.
October 27, 2025
Unprompted review
Reply from LED Factory Mart
Dear William,
Thank you for the fantastic 5-star review! We’re glad the order process was quick and clear, and that you found our pricing fair with discounts applied. It means a lot to know our efforts to streamline checkout and offer value resonate with you. If you have any questions or need assistance on future orders, we’re here to help. We appreciate your support and look forward to serving you again soon.
Easy to place orders
October 25, 2025
Reply from LED Factory Mart
Dear Thomas,
Thank you for the five-star review! We’re thrilled you found ordering easy. Your feedback motivates us to keep simplifying the shopping experience. If there’s anything else we can do to assist, please don’t hesitate to reach out. We appreciate your support and look forward to serving you again.
5 stars
They are just what they said they were on your site. They were easy to install and look great!
October 26, 2025
Unprompted review
Reply from LED Factory Mart
Dear Diane,
Thank you for the amazing 5-star review! We’re thrilled that the products matched your expectations, were easy to install.Your feedback helps others trust our offerings. If you ever need tips or support, we’re just a message away. We truly appreciate your support and trust in us!
Reply from LED Factory Mart
Dear Rick,
Thank you for the kind 5-star review! We’re thrilled that you’re happy with how the product looks. If you have any questions or need support, we’re here to help. Enjoy and thanks for choosing us!
Fast and easy
October 22, 2025
Reply from LED Factory Mart
Dear Gerald Bailey,
Thank you so much for your wonderful feedback! We're thrilled to know you had a great experience. Looking forward to serving you again!
Product and purchase review
Product offered is just what I was looking for. Purchase and shipping were easy, product arrived in time and well packaged. Next is the install….
October 22, 2025
Unprompted review
Reply from LED Factory Mart
Dear Christian Clemons,
Thank you so much for your wonderful review! We're thrilled to hear that you found the perfect product and that the purchasing and delivery process was smooth.
Best of luck with the installation! We're here if you have any questions.
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