Our experience with LegalWills.co.uk has been very positive. The website is clear, easy to navigate, and the step‑by‑step guidance made the whole process straightforward. Everything was explained... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Pros: Generally easy to navigate and complete Base package is fairly priced. Cons: Couldn't understand why I was unable split my personal chattels (2.3.2) 50/50 between 2 beneficiaries as I could... See more
Company replied
We wrote our wills following, the easy to to follow instructions for the writing of wills for my wife and me. Seems good value. Early warning emails received a month before the first year anniversary... See more
Used this to create Wills twice and both times found the format so easy to use with brilliant step by step instructions along the way. Very thorough and had no problems with solicitors or probate whe... See more
Company details
Written by the company
Created in 2003, LegalWills.co.uk is one of the leading UK Will writing services. For just £39.95, and in about 20 minutes, you can create your legal Last Will and Testament. The service offers many added value features like a LifeLocker Executor tool to document all of your assets, and a digital vault to upload important files. LegalWills.co.uk has a proprietary "Keyholder" mechanism that ensures the right information gets to the right people at the right time.
LegalWills.co.uk - just click, print and sign
Written by the company
- Committed to customer service excellence
- We are here to help. We do not charge to answer any questions. Contact us by email, phone or live chat.
Full 30 day money-back guarantee
Try our service with absolutely no commitment
Write your Will in 20 minutes, with satisfaction guaranteed.
Contact info
27 Old Gloucester Street, WC1N 3AX, London, United Kingdom
- 0800 028 8545
- support@legalwills.co.uk
- www.legalwills.co.uk
4.5
Excellent
359 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Brilliant!
The website was very easy to use and the instructions to fill up the form were clear. Highly recommended!
December 16, 2023
A question I needed an answer to
I needed information on my purchased plan, the answer was prompt and I was given the information requested, thank you. JK
December 8, 2023
Ease of operation
December 4, 2023
Easy and straight forward.
November 25, 2023
I live in France so I needed a will in…
I live in France so I needed a will in England that didn't interfere with the one I have here so this was ideal. Really easy to follow and everything was explained clearly. Great that I didn't need to go to a solicitor in person. Very happy with the result
November 29, 2023
It was very easy to complete.
November 23, 2023
Simple and easy website.
November 9, 2023
As usual Legal Wills performed very…
As usual Legal Wills performed very well. I only reduced by one star because I keep getting review reminders from Trust Pilot, which is annoying.
November 4, 2023
Comprehensive Service
I found the MyWill package very comprehensive, although some items come at extra cost. Such as the review service, although this was fully worth it. On the downside, I found that using the "wizard" frustrating at times as one is then completing the document "blind". It is necessary to exit the "wizard" and view the Will to see how things went together.
November 1, 2023
Top up
Just renewal been with LagalWills for a number of years always very helpful and friendly.
November 2, 2023
Easy to use website for creating your Will
This website is really easy to use. The help section gives clear guidance and the process of deciding what you want to say in your Will is easy to understand and well laid out. Your can print out a draft for review and then go back and adjust, as required.
November 1, 2023
Expat living in Spain
Very helpful online staff, as I live in Spain and had some questions regarding my UK Will, but they were answered in a timely and efficient manner. Always there to help and advise.
October 26, 2023
Great service
Great service, very easy to complete my will.
Support available through out the process
October 16, 2023
Easy to complete
October 8, 2023
Great service!
October 9, 2023
Have not received my will yet
October 6, 2023
Reply from LegalWills.co.uk
Dear Mr Taylor. I'm so sorry to see a one-star review. You ordered your document to be printed and shipped to you on Monday, and it was sent out of our office on Tuesday. You left a one-star review on Friday. Sometimes the postal service just doesn't deliver in 2 business days. After extensive use of our service, it's a pity that we were penalised so heavily in your rating of our services, because of a delay from the postal service. I hope that your experience with our service was generally more positive than the one-star review.
No fuss and very straightforward 👍
October 5, 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.