Legend London Reviews 

I had an issue with my order because my parcel was unfortunately lost during transit. I contacted Legend London, and Kathleen responded incredibly quickly.
She investigated the situation with both Evri and GLS Italy, clearly explained what had happened, and immediately offered me a replacement or a full refund. I chose the replacement, and she promptly arranged a new shipment while also refunding my original shipping costs.
Kathleen was professional, kind, and genuinely helpful throughout the entire process. Even though the shipping issue was beyond the company's control, she handled everything with great care and made the experience completely stress-free.
Excellent customer service like this is hard to find these days. Thank you, Kathleen, for your outstanding support!

Great quick service, I made a mistake with my order, it was sorted there and then no problem, will be buying again

Thank you for your help Rachael! I was very pleased with your timely response and solution to my order.

Fantastic customer services - dealt with Rachael. Sorted an issue I had straight away and sent out a replacement. Got a couple of pairs of the hybrid trousers and they fit so nice, get so many compliments in them!

Absolutely brilliant company, on 2 separate occasions an offer hadn’t applied to my basket I had received. Both times they instantly refunded the difference. The items are brilliant quality. The customer service is fantastic. Got a customer for life

I had seen a few advertisements for these T-shirts and personally do not really like ordering offline without seeing the product first for quality and fit. However for the price I gave it a try, I went for the six basis T-shirt pack and they turned up today. Honestly I am genuinely shocked at the quality, colours and fit of these T-Shirts they are insane. They look and feel better than most of my “Branded” tees that cost 10x the price.
I messed up the order and noticed after checkout that some of the sizes selected had changed when going through the colour selection, I emailed to raise this and Chioma responded almost immediately and fixed my issue and also offered some information on other products that I enquired about.
Highly recommended giving Legend a try you won’t regret it.

I bought the carpenter jeans and I really love them.
Customers service was just as great.
I’ll start replacing my jeans one by one for sure.
I love the product.

I had a problem with my shirt and Kathleen found a solution to fix this problem. Great and friendly service.

Huda was who I dealt with and ahe was excellent. Very efficient and solved the problem right away. Response time was essentially immediate and it was a stress free process. 10/10.

Part of order was missing , they sorted it out immediately , fantastic service and I will definitely be ordering from again

I’d accidentally ordered 2 of the same item as I was checking out, so I emailed to see if I could change my order to only buy the 1 item. A big thank you to Chioma who made this request possible with a rapid response to say the issue had been sorted!

Signed up to legend London as the products looked great. Got 3 shirts and they arrived quick and fit great. Branded packaging and felt premium.

The issue arose when one of the letters came off after a single wash. I used the online portal to explain what had happened and Chioma came back to me in less than a day assuring me this isn't the standard of all times and replaced it immediately.

The replacement arrived a day or 2 later and 3 T shirts are washing fine.

Great customers service! Excellent buying journey - sometimes everything doesnt go 100% to plan but Legend London smashed the response action.

Thank you

Waqar is really helpful and reply is very quick too.

I ordered 3 T-shirts got a large which is my usual size but came up a bit small tight around the arms/neck, legend london were brilliant i got a exchange quickly and got them in a xl and they fit perfectly will be ordering some more, thank you for a brilliant service

First I must say amazing customer service from Waqar, explained everything so well with great advice. These trousers are the best Ive ever worn. The hybrid and cinch range are absolutely spot on with a great fit and feel for everyday use, from office meetings to going out for an evening meal. I will definitely be ordering more and really excited to try some shirts next. Thank you Legend London.

I requested for a change of my size for my order and it was swiftly attended to and changed,thanks to Chioma

The grey coloured T-shirt seems to have issues with the thread in the sleeve. I’ve had two and both have come apart at the sleeve.
The others have been fine and are a good fit and look.
The service I’ve had from Chioma has been absolutely fantastic. Both T-shirts were replaced and Chioma’s communication was fantastic. 5 stars for Chioma but the grey T-shirts let the overall score down

Decent clothes although have to order up a size. The trouble is, they are always out of stock!! Been trying to get some hybrid shorts for 6 weeks and constantly no stock in my size! Will have to go elsewhere. They’ve lost my custom

Ordered the 3 for 2 on the T-shirts, what could possibly go wrong with that, 3 T-shirts all the same size, all the same design in 3 different colours, what turned up was completely wrong. How is it even possible to get this order wrong. Looking at the returns policy I can't even be bothered to send them back. The one I did order fits OK, very tight around the neck though so if you have a larger neck be aware.

Kathrina was very speedy and helpful with my returns and exchange orders.