legendURN Reviews 

408
•
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

The keepsake angel urn we ordered exceeded our expectations. The item was well packed and protected in the shipping box and arrived in less than week from when we ordered. We are highly satisfied with... See more

Company replied

Rated 1 out of 5 stars

I expected better quality for what I spent . The picture frame was dollar general quality , very light, generic feel. I spent over $140 for what I feel was just the tiny silver heart that my granddaug... See more

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Rated 5 out of 5 stars

Arrived on time and the urn was accurately described on the website. They were also easily accessible and highly responsive whenever I emailed them. I recommend using their services for procuring an u... See more

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Rated 5 out of 5 stars

We wanted some extra special for our little girl Pepper (she’s one of our senior cats). Her favorite toy is a stuffed dolphin and this urn will proved a beautiful resting place when the time comes. Th... See more

Company replied

Company details

  1. Store
  2. also in
  3. Coffin Supplier
  4. Cremation Service
  5. Funeral Home
  6. Pet Funeral Service

Written by the company

At legendURN, we help families find a personal and meaningful memorial after the loss of a loved one or a beloved pet. Since 2007, we have offered a carefully selected collection of cremation urns for ashes, cremation jewelry, keepsake urns, pet urns, grave decorations, and other remembrance products. We understand that choosing a cremation urn or a piece of cremation jewelry is often done during an emotional time. That is why we focus on clear information, personal service, and carefully selected products that reflect quality, craftsmanship, design, and meaning. Through our work with skilled European artists and craftspeople, we offer both timeless designs and more personalized options. Our goal is to guide customers step by step toward a memorial that feels personal, thoughtful, and right for the person or pet being remembered.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

408 reviews

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4.5

All reviews

(408)

30 reviews in the last 12 months

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Rated 5 out of 5 stars

The beauty, remembrances and a blooming tree.

The beauty and a blooming tree represented on-going life and energy to me. It sparks joy knowing I can have this art piece on my desk each day and the remembrance of my husband. Im not sad, but reminded of the life we had together.

July 17, 2025
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Reply from legendURN


Dear Mrs. Graf,

Thank you very much for your kind words.

We are truly pleased to hear that everything went well and that this beautiful piece of art brings you cherished memories of your husband. Thank you for placing your trust in us.

Rated 5 out of 5 stars

Beautiful!

Great urns- they are better in person- they are handmade- something unique for your loved one

June 20, 2025
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Reply from legendURN

Dear Mrs. Mason,

Thank you very much for your message.
We’re truly pleased to hear that everything went well and that the urns are to your satisfaction.
Thank you for placing your trust in us during such a difficult purchase.

Rated 5 out of 5 stars

I love the bracelet.

Thank you for the bracelet. It is beautiful. It got here so quick. The only thing that would be better is if the kit that you can purchase , to insert the ashes and glue the opening shut , was included in the bracelet purchase.

June 6, 2025
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Reply from legendURN

Dear Chad

Thank you very much for your message.

How nice to hear that everything went well and the bracelet is to your liking. We will certainly pick up your tip internally and discuss it

Rated 5 out of 5 stars
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Reply from legendURN

Dear Mrs. Bell

Thank you very much for your message.

How nice to hear that the urn meets expectations and everything went well. Thank you for your trust in us

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. When the text was too long on the memorial stone they worked with me through multiple proofs to get the stone perfect. The stone turned out beautiful and the urn ordered was gorgeous. I'm in the US and both items were shipped 2-day shipping from Europe which is amazing and I did not expect. Everything was very well packaged in shipping as well.

May 16, 2025
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Reply from legendURN

Dear Christine,

Thank you very much for your kind words.

It is nice to hear that the memorial stone and the urn are completely to your liking and arrived without damage. Thank you for your trust in us during this difficult period.

Rated 4 out of 5 stars

Problems but worth the wait bThe bottom of the large urn was not…

The bottom of the large urn was not attached. Fortunately we were able to glue it in place and it worked. One of the two small urns was not the same style. Despite the above, the urn is absolutely beautiful and customer service representative is a very helpful and kind person.

May 16, 2025
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Reply from legendURN

Dear Gwenn

Thank you very much for your beautiful words.

It is great that you managed to make the urn and gave us the opportunity to solve it sooner. We expect to be able to send the correct small urn early next week

Rated 4 out of 5 stars

LegendURN was easy to deal with even…

LegendURN was easy to deal with even overseas.
Only problem was a small chip that has fallen out. We found it and did our best to glue it in. I was very pleased to find a biodegradable urn with significance for my late husband’s ashes.

May 8, 2025
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Reply from legendURN

Dear Ms. Hyatt

Thank you very much for your message.

It is good to hear that you are very satisfied despite this defect. We sent you an email last Monday to solve this from our side

Rated 5 out of 5 stars

Exceptional product! Very fast shippment.

The shipment was very fast. The product was exceptional! Note: If you want it faster in the US, don't buy the glue. It will hold it up in customs for a few days.

April 23, 2025
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Reply from legendURN

Dear Darryl

Thank you very much for your kind words.

How nice to hear that everything went well and to your liking. Thank you for your trust in us and the notice of the glue

Rated 5 out of 5 stars

Received it right away

Received it right away

April 22, 2025
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Reply from legendURN

Dear Mr. Najera

Thank you very much for your message. Good to hear that the delivery went so quickly and well

Rated 5 out of 5 stars

Quality product and great service

Quality product arrived quickly. The rose quartz urn is very beautiful. Service was great!

March 27, 2025
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Reply from legendURN

Dear Mrs. Dwyer

Thank you very much for your kind message.

It is great to hear that you have already received the new order and that it is to your liking.

Rated 1 out of 5 stars

misleading photo

I ordered comfort precious stone. Your photo for this shows 5 small stones. I thought I would be getting 5 small stones for $115. I received 1 small stone. Your advertising is misleading. I bought a 10" had painted urn for $99 from another company.
I really feel cheated.

March 28, 2025
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Reply from legendURN

Dear Jeanne

Thank you very much for your message, It is very annoying that you got this feeling with your order. We have already contacted you by email to solve this. Thank you for letting us solve this for you

Rated 5 out of 5 stars

The urn we ordered is perfectly made…

The urn we ordered is perfectly made and a wonderful tribute to our mother. Thank you!!

March 25, 2025
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Reply from legendURN

Dear Mr. Rios

Thank you very much for your kind words.

It is wonderful to hear that everything went well and to your liking.
You also bought a beautiful work of art. Hopefully it brings back fond memories of your mother

Rated 5 out of 5 stars

This is a very nice leather braclett…

This is a very nice leather braclett for a man that I am able to put ashes of my wife in. I recommend this to anyone looking for a way to keep a loved one with.

March 21, 2025
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Reply from legendURN

Dear Paul

Thank you very much for your kind words.

It is nice to hear that the bracelet is to your liking and fits.
A beautiful idea to honor your wife in this way. Thank you for your trust in us.

Rated 3 out of 5 stars

Faster than expected but broken

The order arrived much sooner than expected which was nice. Unfortunately two of the four pieces were broken, having paid for the extra insurance this was disappointing to see but I understand this isn’t their fault. As their support helps me I will update this review.

March 14, 2025
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Reply from legendURN

Dear Mrs. Gallops

Thank you very much for your message.

It is very annoying to hear that half of the order was broken upon delivery. I see that you have been in contact with customer service and the new delivery is fortunately already on its way to you.

Rated 5 out of 5 stars

A legend for a LEGEND...

Looking for a beautiful urn for my husbands ashes and mine one day, I came across legendURN and found a work of art. I couldn't be happier and I know my husband would have loved it as much as I do.

March 7, 2025
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Reply from legendURN

Dear Mrs. Heapes

Thank you very much for your kind words.

It is great to hear that the urn is exactly what you had hoped for. Thank you for trusting us to do this

Rated 5 out of 5 stars

Great customer service

The description of the urn was spot on and it was even nicer than I expected it to be. The price was reasonable and I would recommend legendurn to anyone who wants to buy something that creates zero waste and will actually contribute to the soil in the end. I really appreciated legend urn responding so quickly with a reply to my question.

March 7, 2025
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Reply from legendURN

Dear Mrs Ball

Thank you very much for your kind words.

How wonderful to hear that everything went well and that you are so satisfied. Thank you for the trust in us that we could arrange this for you

Rated 4 out of 5 stars

It was great service overall

It was great service overall - super responsive, super professional, and really helpful when I didn’t know the volume of my ashes. I would have given 5 stars but some time after I placed the order there was a mix up and somehow my order was cancelled. They said that I cancelled it, I did not cancel - so it was an odd mishap therefore I had to reorder which caused a delay - but the urn came perfectly and their team checked in with me every step of the way since reordering and that nothing was changed.

February 6, 2025
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Reply from legendURN

Dear Jayne

Thank you for the great communication and trust in us. Very nice that everything went well

Rated 5 out of 5 stars

Beautiful product

Beautiful product and a wonderful tribute. Thanks

January 21, 2025
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Reply from legendURN

Dear Mrs Minx

Thank you very much for your kind words.

It is nice to hear that you have received your order and that everything is to your liking.

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