legendURN Reviews 

408
•
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

The keepsake angel urn we ordered exceeded our expectations. The item was well packed and protected in the shipping box and arrived in less than week from when we ordered. We are highly satisfied with... See more

Company replied

Rated 1 out of 5 stars

I expected better quality for what I spent . The picture frame was dollar general quality , very light, generic feel. I spent over $140 for what I feel was just the tiny silver heart that my granddaug... See more

Company replied

Rated 5 out of 5 stars

Arrived on time and the urn was accurately described on the website. They were also easily accessible and highly responsive whenever I emailed them. I recommend using their services for procuring an u... See more

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Rated 5 out of 5 stars

We wanted some extra special for our little girl Pepper (she’s one of our senior cats). Her favorite toy is a stuffed dolphin and this urn will proved a beautiful resting place when the time comes. Th... See more

Company replied

Company details

  1. Store
  2. also in
  3. Coffin Supplier
  4. Cremation Service
  5. Funeral Home
  6. Pet Funeral Service

Written by the company

At legendURN, we help families find a personal and meaningful memorial after the loss of a loved one or a beloved pet. Since 2007, we have offered a carefully selected collection of cremation urns for ashes, cremation jewelry, keepsake urns, pet urns, grave decorations, and other remembrance products. We understand that choosing a cremation urn or a piece of cremation jewelry is often done during an emotional time. That is why we focus on clear information, personal service, and carefully selected products that reflect quality, craftsmanship, design, and meaning. Through our work with skilled European artists and craftspeople, we offer both timeless designs and more personalized options. Our goal is to guide customers step by step toward a memorial that feels personal, thoughtful, and right for the person or pet being remembered.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

408 reviews

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4.5

All reviews

(408)

30 reviews in the last 12 months

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Rated 5 out of 5 stars

Picture on website

Picture on website; design; design compared to others

January 23, 2025
legendURN logo

Reply from legendURN

Dear Mrs. Schmidt

Thank you very much for your nice review and trust in us.

Rated 5 out of 5 stars

I bought a glass bird urn and it’s…

I bought a glass bird urn and it’s beautiful-looks exactly like the picture! Highly recommend the company!

January 8, 2025
legendURN logo

Reply from legendURN

Dear Mrs. Hordov

Thank you very much for your kind words.

How wonderful to hear that everything went well and the bird meets expectations

Rated 5 out of 5 stars

Absolutely stunning

Absolutely stunning! Beyond belief 🌹

December 27, 2024
legendURN logo

Reply from legendURN

Dear Sue

Thank you very much for your kind words

It is great to hear that everything went well and the urn is exactly what you had hoped for. Thank you for your trust in us

Rated 5 out of 5 stars

Non-traditional urn

I didn’t want a traditional companion urn. I found this sculpture and knew it was what I wanted. I live in the USA and I received it within 12 days of order. It is truly a beautiful piece of artwork.

December 12, 2024
legendURN logo

Reply from legendURN

Dear Debbie

Thank you very much for your message.

How nice to hear that everything went well.
Thank you for your trust and compliments. Glad that the urn meets expectations,

Rated 2 out of 5 stars

Expect the unexpected

Nice urns but one lid had some scraps. Unstable poor packaging. I was told an email would be sent when packages were shipped and an ETA. Never got either. Just luckily happened to be home when they were delivered.

November 29, 2024
legendURN logo

Reply from legendURN

Dear Mr. Franke

Thank you very much for your message,

How annoying to hear that 1 urn has been damaged. When you contact us via customer service, we will gladly look into whether we can offer a solution.
When an order is shipped, you should indeed receive a track and trace. Unfortunately, sometimes these also end up in the spam messages. Our sincere apologies for the inconvenience.

Rated 5 out of 5 stars

What a beautiful memorial piece

What a beautiful memorial piece! We ordered a bracelet and filling kit. The bracelet was perfect, quality was amazing!

November 19, 2024
legendURN logo

Reply from legendURN

Dear Mrs Grove

Thank you very much for your lovely message,

How wonderful to hear that everything went well and the bracelet is exactly what you had hoped for. Very nice

Rated 1 out of 5 stars

I never received my package!

I never received my package!
Cindy Reeves, Thank you

August 29, 2024
legendURN logo

Reply from legendURN

Dear Mrs. Reeves

How very annoying to hear that you have not received your order. We will look into this for you immediately and send you an email with a solution.
Our apologies for this.

Rated 5 out of 5 stars

Solid and nice workmanship and worthy of holding a loved ones ashes

The urn was sent in a timely fashion and well made. The first screw driver I used did not work but after obtaining advice I tried again with another screw driver. I wish the bird I choose was a bit bigger but I am not complaining. It is very nice.

October 14, 2024
legendURN logo

Reply from legendURN

Dear Mrs. Lynch

Thank you very much for your clear message. Good to hear that everything is to your liking and what you encountered. We will look into this to ease this in the future

Rated 3 out of 5 stars

Broken part

The urn came in time, Is beautiful except one of the bird's tail was broken. I thought I would return it but it comes from the Netherlands and my dad passed away 3 weeks ago. It would take way too long to get a new one and who knows, it might come with a broken tail again. I think I can crazy glue it back on.

October 24, 2024
legendURN logo

Reply from legendURN

Dear Mrs. van Buskirk

Thank you very much for your message

How very sad to hear that the urn arrived broken. Of course we would like to solve this for you. We have sent you an email with the proposal to have a new one made

Rated 2 out of 5 stars

WRONG URN sent! So angry and disappointed

I waited for three weeks for a sculpture urn for my late father’s ashes. I was excited that it had finally arrived as it was less than a week before the funeral. I cannot describe the disappointment, frustration and anger I felt when on opening the box I found a wrong and insulting urn that was clearly meant for a pet.

UPDATE - I changed my review from 1 to 2 stars purely because of the Customer Service. I received a reply from Customer service less than 24h after contacting them, which was a pleasant surprise. I received a sincere apology and was informed that I will be fully refunded. Thank you.

October 29, 2024
Unprompted review
legendURN logo

Reply from legendURN


Dear Mrs. Turic

Thank you very much for your understandable message.

How terribly annoying to hear that you have received the wrong order in this already sad situation. Our sincere apologies for this inconvenience.
We have sent you a message via customer service.

Rated 5 out of 5 stars

Family

Great product

October 14, 2024
legendURN logo

Reply from legendURN

Dear Stanback Family,

It is great to hear that the urn is what you expected. Thank you for your kind message.

Rated 5 out of 5 stars

Close to my heart…

I was really fortunate to find LegendUrn after my beloved boy dog died. I wanted a piece of cremation jewelry that would last a lifetime and would not scream out what it was. It was important for my boy and his bonded sister to be together when her time arrives, so I was so happy to find a two-chamber pendant that is simple and beautiful, and can be worn with anything. When I ordered it, I knew it was coming from overseas so expected a very long wait. But to my surprise, it arrived in less than two weeks, very nicely packaged. I am very happy with it and so grateful to have found exactly the right item to keep my precious pets close to my heart.

October 16, 2024
legendURN logo

Reply from legendURN

Dear Sarah

Thank you very much for your kind words.

How nice that everything went well and you found exactly what you wanted for your little ones

Rated 5 out of 5 stars

A true silver lining of a company..

My order arrived exactly the way it was explained in the description, in perfect condition, and earlier than quoted. The packaging was definitely thought out for parcel travel, and no detail was spared. A card expressing condolences was included and personally signed by Henry (Thank you Henry)… The entire team at LegendURN exudes professionalism, caring and respect toward their customers and I could not give higher accolades and urge all to absolutely use this company if their catalog caters to your specific situation.. Five stars is not enough!

October 14, 2024
legendURN logo

Reply from legendURN

Dear Mr. Pettit

Thank you very much for your very kind words.
It is good to hear that everything went well and that the urn is to your liking.

Rated 5 out of 5 stars

Everything was on time

Everything was on time, and beautiful!!

October 1, 2024
legendURN logo

Reply from legendURN

Dear Mr Evans

Thank you very much for your kind words,

It is great to hear that everything went well

Rated 5 out of 5 stars

The piece is absolutely beautiful

The piece is absolutely beautiful, and it is perfect for our boy, Shanti. The quick turnaround and quality of the piece made this experience so great.

September 26, 2024
legendURN logo

Reply from legendURN

Dear Susan,

How nice to hear that the urn is what you expected and that your boy
now has a nice place.

Rated 5 out of 5 stars

Beautiful Piece of Art

Great communication. Timely shipping. Really well made product that looks beautiful in our home. Thank you

September 17, 2024
legendURN logo

Reply from legendURN

Dear Mrs. Dietrich

Thank you very much for your kind words. It is nice to hear that everything went as desired

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