Bought some brake pads and even fitted same day without charging as I use them regular. Great service and great staff always helpful and never try to over sell anything to you.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
LLB (Bury) Very professional company from start to finish. No pressure sales, friendly salesman, good selection of bikes. Had an issue with the bike, not LLBs issue I might add but their afterca... See more
LL Bury : Bit of a shambles but really nice people. Bought an ex demo bike - suggested buying some bits and swapping over before despatch. First they didnt have some of the bits that were listed as in... See more
Made my first purchase from leisure lakes, the shop looks good and the staff helpful. They were able to price match an item from another UK retailer which was significantly cheaper. Far better experie... See more
Company details
Written by the company
Leisure Lakes Bikes are a family run business established over 40 years ago. Our huge online bike store and over 20 stores nationwide offer all the latest bikes, clothing, parts & accessories!
Leisure Lakes Bikes
Written by the company
- Family run since '81!
- With over 20 stores across the country, we pride ourselves in being a truly family run business with passionate members of staff whose expertise will help you find the right bike for you in no time; Whether that be Electric, Mountain, Road or Commute!
Delivered Ready to Ride
Fast, Reliable Home Delivery + Click&Collect
All our bikes are built, tested & packed by a Cytech qualified Mechanic.
After some kit or accessories? Spend over £75 & get FREE Delivery!*
Contact info
124 Rochdale Road, BL9 7AY, Bury, Lancashire, United Kingdom
- 0161 797 5625
4.7
Excellent
381 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 81% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great experience very quick delivery
December 28, 2023
New bike
2nd bike I have purchased through Leisurelakes again with great service. Bike was delivered earlier than originally advised. Was updated and informed with a number of phone calls and emails.
December 18, 2023
Me leaving it last minute before…
Me leaving it last minute before Christmas for my boys bike with no luck from other retailers online, I gave leisure lakes a call to see if I could collect a bike that they had in stock and could guarantee I could get it before Christmas and guess what? Sorted it within 3 days so I would 100% be using leisure lakes again in the future and all the staff when I collected the bike were super helpful 👍
December 15, 2023
Customer service 👌
December 4, 2023
Easy order process
Easy order process, kept informed of ordering process and bike turned up a day earlier than anticipated
December 8, 2023
Absolutely amazing customer service…
Absolutely amazing customer service fast delivery realy reliable and will have 2 very happy children Xmas morning this company actually go above and beyond for there customers just wanted to say thankyou so much
December 5, 2023
Fantastic company nothing too much…
Fantastic company nothing too much trouble.
And very helpful.
Already bought from them again.
December 3, 2023
Good knowledgable advice & great service
November 23, 2023
Bang very helpful
November 23, 2023
Excellent product
November 24, 2023
Very efficient and quick delivery
December 1, 2023
instant response to phone call and…
instant response to phone call and recent purchase sent to correct address
November 30, 2023
Great place
Superb staff Dan B is superb he always helps me. Good guy. Thank you
December 13, 2023
Unprompted review
An easy experience
It was easy to order the gift vouchers. When I called into the shop to pick them up, the Staff were very friendly and fun.
November 20, 2023
Easy to locate items I required and…
Easy to locate items I required and delivered on time
November 27, 2023
Great shop really helpful staff with…
Great shop really helpful staff with great advice
November 25, 2023
Excellent customer service
Excellent customer service. The guys made sure I had my purchase in time for my grandson’s birthday.
November 24, 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.