Leisure Lakes Bikes - Leeds Reviews 

132
TrustScore 4.5 out of 5

4.7

78 - 84 Crossgates Road, LS15 7NL Leeds, West Yorkshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Team allways very helpful with any questions , which i reeled of about 12 to Luke and what he couldn’t answer he asked another team member . the store is well stocked but not to cramped . This visit w... See more

Rated 5 out of 5 stars

went to the York Road Leeds branch to get a new bike helmet. I had a rough idea of my head size , one of the staff asked if I needed help I said I was interested in a Troy Lee Designs A3 helmet. He he... See more

Rated 5 out of 5 stars

Further to my 1 star review of the Bury store, Paul from the Leeds store (where I had bought my saddle originally) called me to try and sort this. He sent a colleague to the warehouse to find a sadd... See more

Rated 3 out of 5 stars

Straightforward to buy on line from Ulverston branch at £1,100 off for Di2 carbon, hydraulic disc ORRO STC 2023 road model. Transferred to Leeds branch to collect while up visiting relatives in Harrog... See more


Company details

  1. Bicycle Store
  2. Bicycle Repair Shop
  3. Recreation Center

Written by the company

Leisure Lakes Bikes are a family run business established over 40 years ago. Our huge online bike store and over 20 stores nationwide offer all the latest bikes, clothing, parts & accessories!

Leisure Lakes Bikes

Written by the company

Family run since '81!
With over 20 stores across the country, we pride ourselves in being a truly family run business with passionate members of staff whose expertise will help you find the right bike for you in no time; Whether that be Electric, Mountain, Road or Commute!

Delivered Ready to Ride

Fast, Reliable Home Delivery + Click&Collect

All our bikes are built, tested & packed by a Cytech qualified Mechanic. After some kit or accessories? Spend over £75 & get FREE Delivery!*

Contact info

  • 78 - 84 Crossgates Road, LS15 7NL, Leeds, West Yorkshire, United Kingdom

  • 0113 232 8483

4.7

Excellent

TrustScore 4.5 out of 5

132 reviews

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Replied to 81% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(132)

1,330 reviews in the last 12 months

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Rated 2 out of 5 stars

Ordered for collection drove 28 mile…

Ordered for collection drove 28 mile round trip to be told they have posted item 🙃

November 2, 2021
Leisure Lakes Bikes - Leeds logo

Reply from Leisure Lakes Bikes - Leeds

Hey,

Thank you for getting in touch, first of all, please accept our apologies.

I can see this was shipped by accident and our Leeds store have apologized for this and offered to refund your original purchase when the item was returned.

Again please accept our apologies.

If you have any further issues please send an email over to customerservice@leisurelakesbikes.com & we'll get things resolved ASAP, alternatively you can visit our Contact Us page to see if any of your questions have been answered in our FAQ's section https://www.leisurelakesbikes.com/contact-us.aspx

Rated 5 out of 5 stars

Great service

Great service, my new bike was available 2 days earlier than originally stated including transfer from another branch. Good handover of key features, important on an e-bike I think. Staff thorough and quick to resolve any concerns.

September 21, 2021

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