Leisure Lakes Bikes - Leyland Reviews 

Excellent service and product great

Bought a Cube reaction hybrid and the communication and service from ordering to delivery was first class. Very competitive pricing too, highly recommend Leisure Lakes Bikes.

Always an excellent service every time we buy something for my son’s bike or get something fixed on it. Pete and his team are absolutely fantastic at always fitting us in and always go above and beyond of what is expected of them. Highly recommend we no longer go anywhere else.

A hassle free buying experience from start to finish.
This was my first downhill bike purchase online and everything ran smoothly from ordering to fast delivery.

On line parts order. A speedy, helpful and friendly service. Thank you.

Very friendly and helpful staff, really go out of their way for you.

The Cube Acid bike rack.
Ready when I got there and good advice.
Thanks

Great experience buying a bike from this shop. Delivery was prompt, and a small issue with the pedal was quickly and professionally resolved. Excellent customer service. I’d definitely buy a bike or parts from them again!

In a society where often the personable approach is lost. At leisure lakes they are all about the person approach, the support and expertise I have received is so helpful.
Can’t Thank Team LL enough.

We visited the Leyland branch this morning assuming they fixed bikes as my son’s brakes had broken. Although they don’t have a workshop there the kindest man took one look at my sons bike and fixed it for us free of charge, just out of good will and getting a little boy back on his bike for the weekend. We are very grateful ! How kind !

Pete at your Leyland branch was brilliant and made my experience of collecting my new bike very simple and straight forward. He also gave me some great advice about maintenance.

Good service

Overall good customer service, explain all aspects of the mtb I bought what to do and what not to do. Very helpful and polite lads there.
Can't ask more than I receive.
Thank you.

Really happy with the service

Friendly efficient service, buy and collect safe, item bagged up ready and waiting. Perfect.

Kept up to date with when my bike was ready for collection. Excellent customer service from the guys when I went to collect it - even though I was late they were still there and helped me get my new bike into my car.

Absolutely terrible customer service.

Spent £3000 on a bike.

I was asked to call them to arrange delivery (strange).

I attempted to call - no answer!

I then emailed asking why I have to call to arrange delivery.

Within 8 minutes someone called Si, messaged back - not so much as a hello or good afternoon - just to tell me it was to arrange delivery.

I then called over 20 times to be met with the same recorded message of a woman with a Yorkshire accent telling me that they were busy dnd nobody could take my call.

As soon as it was 5pm their phone line closed.

Think twice if you’re planning on spending thousands of pounds at this business.

Absolutely rubbish customer service.

Great bike and communication. Fast delivery.

Leisure Lakes helped me purchase a Troy Lee MIPS A3 helmet. I tried 2 different sizes, and returned the smaller version for a small postal charge. The M/L fits beautifully (57cm head) and has made a huge difference to my riding confidence. It just works so well.
Leisure Lakes did well!