Leisure Lakes Bikes - Preston/Southport Reviews 

134
TrustScore 5 out of 5

4.9

Mere Brow, Leisure Lakes Bikes Preston, PR4 6JX Preston, Lancashire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Unfortunately the bike had some paint damage when received by Dave Hall at Leisure Lakes Southport. He sent me photos of the damage. Dave was very reasonable and gave me several options. I decided to... See more

Rated 5 out of 5 stars

This is my go to shop for all my MTB needs. Great selection of stock both in store and online. Within the store thr staff are both helpful and knowledgeable and won’t sell you something you don’t... See more

Rated 5 out of 5 stars

The guy's at the Southport and Preston branch were absolutely brilliant. Purchased new brakes and chainring for my sons mountain bike and nothing was a problem,the service and knowledge was brillian... See more

Rated 5 out of 5 stars

I had a great shopping experience with LL bikes. Great range of goods. I purchased the wrong size and was issued a refund no problem. Anna Marie who was dealing with my return was great! Very help... See more


Company details

  1. Bicycle Store
  2. Bicycle Repair Shop
  3. Recreation Center

Written by the company

Leisure Lakes Bikes are a family run business established over 40 years ago. Our huge online bike store and over 20 stores nationwide offer all the latest bikes, clothing, parts & accessories!

Leisure Lakes Bikes

Written by the company

Family run since '81!
With over 20 stores across the country, we pride ourselves in being a truly family run business with passionate members of staff whose expertise will help you find the right bike for you in no time; Whether that be Electric, Mountain, Road or Commute!

Delivered Ready to Ride

Fast, Reliable Home Delivery + Click&Collect

All our bikes are built, tested & packed by a Cytech qualified Mechanic. After some kit or accessories? Spend over £75 & get FREE Delivery!*

Contact info

  • Mere Brow, Leisure Lakes Bikes Preston, PR4 6JX, Preston, Lancashire, United Kingdom

  • 01772 814 990

4.9

Excellent

TrustScore 5 out of 5

134 reviews

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4.9

All reviews

(134)

1,248 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Specialized bike - issue resolution

Unfortunately the bike had some paint damage when received by Dave Hall at Leisure Lakes Southport. He sent me photos of the damage. Dave was very reasonable and gave me several options. I decided to wait for a new bike to be delivered. Ben Tyrrell at LL kept me in the picture while I was waiting and the replacement bike arrived quickly. I'm really pleased with it and their service response.

June 9, 2026
Rated 5 out of 5 stars

Excellent sales service. Recommended

The guy in the shop was very helpful and gave sound advice. I think its crucial to sit on the bike before you buy. I bought one recently just going off measurements but, even if they're right, that won't really tell you about your riding position. I had to send that bike back. With a good range in store at Leisure Lakes it meant I could the right fit. Its important. I'm 6ft tall, but need a medium size frame as my legs are short. Think ET's Dad. As soon as I sat on my Specialized Turbo Vado SL, I knew it was spot on. The bike came in 5 days, fully set up. Great job, and they price matched too!

January 8, 2026
Rated 5 out of 5 stars

Absolutely brilliant customer service…

The guy's at the Southport and Preston branch were absolutely brilliant.
Purchased new brakes and chainring for my sons mountain bike and nothing was a problem,the service and knowledge was brilliant.Wish more places had staff like this.
Will definitely be returning for more stuff.

December 27, 2025
Rated 5 out of 5 stars

Before christmas I changed my mind…

Before christmas I changed my mind about cycle which they had already built, Iasked could i change. This was not a problem for them, built a different cycle dispite being a busy time before christmas. Excellent staff and service.

December 19, 2025
Rated 5 out of 5 stars

This is my go to shop for all my MTB…

This is my go to shop for all my MTB needs.
Great selection of stock both in store and online.
Within the store thr staff are both helpful and knowledgeable and won’t sell you something you don’t need.
Prices are reasonable and competitive as they only sell branded equipment and clothing which is the top end for both sustainability and functionality
If you’re looking for MTB equipment. Clothing or bikes make this your first point of call you won’t go wrong or anywhere else

September 14, 2025
Rated 5 out of 5 stars

Spokes to a guy called Ali absolutely…

Spokes to a guy called Ali absolutely amazing customer service went out his way to sort my bike out made wentvin there with a unsafe unroad worthy bike 20 mins later came out with it slimed and ready to use and ride didn't even charge me labour, I will be going bk for sure brilliant customer service from Ali.

June 21, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant After Sales Service!

We have recently bought a couple of bikes from leisure lakes bikes at mere brow Preston. My son had lost a part for his bike and had also damaged the wheel. we were due to go away to the lakes that day and despite the fact there was nobody on site that could fix it in time Jay went above and beyond to help us and got it fixed. Top man, top place, great service

May 27, 2025
Unprompted review
Rated 5 out of 5 stars

Visited the shop on 19/4/25

Visited the shop on 19/4/25
The staff were absolutely brilliant , and service 2nd to none , thank you so much ,
I will be using your services again and again

April 19, 2025
Unprompted review

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