Leisure Lakes Bikes - Ulverston Reviews 

46
TrustScore 4.5 out of 5

4.7

Units 12-13, Lightburn Industrial Estate, Lightburn Rd, LA12 7NE Ulverston, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Kept me updated with dispatch etc. would use again. Only issue was with royal mail, it was 48 hour tracked but delayed a few days as royal mail kept sending my package to Manchester instead of Cumbri... See more

Rated 5 out of 5 stars

Can’t fault the service I got from them . Made a mistake in my online order they sorted it out and made the process so easy

Rated 5 out of 5 stars

Great communication in arranging delivery with me. Unfortunately the front disc rotor on the bike was buckled in transit but a new one was quickly dispatched out to me. 36 month interest free payments... See more

Rated 5 out of 5 stars

I bought a bike from Leisure Lakes Bikes online and it was delivered and built in the Ulverston store. I am very happy with the bike, it was ready in the timeframe specified when I placed the order an... See more


Company details

  1. Bicycle Store
  2. Bicycle Repair Shop
  3. Recreation Center

Written by the company

Leisure Lakes Bikes are a family run business established over 40 years ago. Our huge online bike store and over 20 stores nationwide offer all the latest bikes, clothing, parts & accessories!

Leisure Lakes Bikes

Written by the company

Family run since '81!
With over 20 stores across the country, we pride ourselves in being a truly family run business with passionate members of staff whose expertise will help you find the right bike for you in no time; Whether that be Electric, Mountain, Road or Commute!

Delivered Ready to Ride

Fast, Reliable Home Delivery + Click&Collect

All our bikes are built, tested & packed by a Cytech qualified Mechanic. After some kit or accessories? Spend over £75 & get FREE Delivery!*

Contact info

  • Units 12-13, Lightburn Industrial Estate, Lightburn Rd, LA12 7NE, Ulverston, United Kingdom

  • 01229 581116

4.7

Excellent

TrustScore 4.5 out of 5

46 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(46)

1,248 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good local bike shop, helpful staff

Good bike shop. I have the choice of 2 in my area. LLB are slightly further away but usually have better prices than the other and usually the available stock. If they don't have it they can usually get it.
Recommended

May 14, 2026
Rated 5 out of 5 stars

Great experience.

Great communication in arranging delivery with me. Unfortunately the front disc rotor on the bike was buckled in transit but a new one was quickly dispatched out to me. 36 month interest free payments. Highly recommended.

May 5, 2026
Rated 4 out of 5 stars

Kept me updated with dispatch etc

Kept me updated with dispatch etc. would use again. Only issue was with royal mail, it was 48 hour tracked but delayed a few days as royal mail kept sending my package to Manchester instead of Cumbria in error, despite Leisure Lakes Bikes having my correct address on the package. Thus was solely the fault of royal mail. Leisure lakes were extremely helpful.
.

May 1, 2026
Rated 5 out of 5 stars

Great service

A small order on line but it arrived at the shop within 2 days. I was notified straight away and really pleasant service when I picked the item up. Thank you.

April 14, 2026
Rated 5 out of 5 stars

5 star service

5 star service, clear web site I can trust, and very good delivery trough DPD. Please keep using DPD- in my many experiences they are the best!

January 8, 2026
Rated 5 out of 5 stars

Great service and friendly, helpful staff!

I bought a bike from Leisure Lakes Bikes online and it was delivered and built in the Ulverston store. I am very happy with the bike, it was ready in the timeframe specified when I placed the order and I received a text message when it was ready for collection. When I collected it Phil was extremely helpful and gave great advice to get me started. I couldn't have received better service and would highly recommend Ulverston Leisure Lakes bikes.

January 4, 2026
Rated 5 out of 5 stars

Excellent customer service from…

Excellent customer service from knowledgeable staff

October 26, 2025
Leisure Lakes Bikes - Ulverston logo

Reply from Leisure Lakes Bikes - Ulverston

Thank you so much for this wonderful feedback! We're thrilled to hear that our team provided excellent customer service and that you found our staff knowledgeable. That's exactly what we strive for!

Cheers
Will

Rated 5 out of 5 stars

Found a retro part

Called for a retro brake pads PLEASE CANCEL and they calked back within 10 mins to say one in stock .. bike fixed and back off road again thanks for such an excellent service

September 20, 2025
Rated 5 out of 5 stars

New wheels.

I visit this store regularly over the last ten years.
The staff are always very helpful and the mechanics have great technical knowledge and bike building expertise.
I purchased some new wheels which they were happy to price match.
Thanks to all the team.

September 20, 2025
Rated 5 out of 5 stars

Great service all round

Great service all round . Kept me up to date when bike was arriving and then when it did arrive had a couple of minor problems. Took it to my local shop in Ulverston and they sorted it straight away even though they were really busy. 10/10

August 10, 2025
Rated 5 out of 5 stars

Brilliant service!

Brilliant service… Went above and beyond to save my trip after a gear cable got properly jammed. Friendly and knowledgeable

August 16, 2025
Unprompted review
Rated 5 out of 5 stars

Great service and friendly staff

I've bought a few bikes from the team in recent years and have always had a good experience. When the inevitable warranty issues crop up I've always felt supported by the team at the shop, they've sorted them out quickly, and with good communication, which isn't always the case elsewhere.

July 26, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look