Kept me updated with dispatch etc. would use again. Only issue was with royal mail, it was 48 hour tracked but delayed a few days as royal mail kept sending my package to Manchester instead of Cumbri... See more
Location
Switch locationUnits 12-13, Lightburn Industrial Estate, Lightburn Rd, LA12 7NE Ulverston, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Can’t fault the service I got from them . Made a mistake in my online order they sorted it out and made the process so easy
Great communication in arranging delivery with me. Unfortunately the front disc rotor on the bike was buckled in transit but a new one was quickly dispatched out to me. 36 month interest free payments... See more
I bought a bike from Leisure Lakes Bikes online and it was delivered and built in the Ulverston store. I am very happy with the bike, it was ready in the timeframe specified when I placed the order an... See more
Company details
Written by the company
Leisure Lakes Bikes are a family run business established over 40 years ago. Our huge online bike store and over 20 stores nationwide offer all the latest bikes, clothing, parts & accessories!
Leisure Lakes Bikes
Written by the company
- Family run since '81!
- With over 20 stores across the country, we pride ourselves in being a truly family run business with passionate members of staff whose expertise will help you find the right bike for you in no time; Whether that be Electric, Mountain, Road or Commute!
Delivered Ready to Ride
Fast, Reliable Home Delivery + Click&Collect
Contact info
Units 12-13, Lightburn Industrial Estate, Lightburn Rd, LA12 7NE, Ulverston, United Kingdom
- 01229 581116
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Can’t fault the service I got from them…
Can’t fault the service I got from them . Made a mistake in my online order they sorted it out and made the process so easy
Good local bike shop, helpful staff
Good bike shop. I have the choice of 2 in my area. LLB are slightly further away but usually have better prices than the other and usually the available stock. If they don't have it they can usually get it.
Recommended
Great experience.
Great communication in arranging delivery with me. Unfortunately the front disc rotor on the bike was buckled in transit but a new one was quickly dispatched out to me. 36 month interest free payments. Highly recommended.
Kept me updated with dispatch etc
Kept me updated with dispatch etc. would use again. Only issue was with royal mail, it was 48 hour tracked but delayed a few days as royal mail kept sending my package to Manchester instead of Cumbria in error, despite Leisure Lakes Bikes having my correct address on the package. Thus was solely the fault of royal mail. Leisure lakes were extremely helpful.
.
Fun, friendly and very knowledgeable about bikes
Fun, friendly and very knowledgeable - great business!
Quick service
Great service
A small order on line but it arrived at the shop within 2 days. I was notified straight away and really pleasant service when I picked the item up. Thank you.
Really helpful and knowledgeable staff
Really helpful and knowledgeable staff. Great service.
Helped in making a warranty claim for a carbon rim, generously transferring cassette and disc at no further charge.
5 star service
5 star service, clear web site I can trust, and very good delivery trough DPD. Please keep using DPD- in my many experiences they are the best!
Great service and friendly, helpful staff!
I bought a bike from Leisure Lakes Bikes online and it was delivered and built in the Ulverston store. I am very happy with the bike, it was ready in the timeframe specified when I placed the order and I received a text message when it was ready for collection. When I collected it Phil was extremely helpful and gave great advice to get me started. I couldn't have received better service and would highly recommend Ulverston Leisure Lakes bikes.

Reply from Leisure Lakes Bikes - Ulverston
Found a retro part
Called for a retro brake pads PLEASE CANCEL and they calked back within 10 mins to say one in stock .. bike fixed and back off road again thanks for such an excellent service
New wheels.
I visit this store regularly over the last ten years.
The staff are always very helpful and the mechanics have great technical knowledge and bike building expertise.
I purchased some new wheels which they were happy to price match.
Thanks to all the team.
Great service all round
Great service all round . Kept me up to date when bike was arriving and then when it did arrive had a couple of minor problems. Took it to my local shop in Ulverston and they sorted it straight away even though they were really busy. 10/10
Brilliant service!
Brilliant service… Went above and beyond to save my trip after a gear cable got properly jammed. Friendly and knowledgeable
Great service and friendly staff
I've bought a few bikes from the team in recent years and have always had a good experience. When the inevitable warranty issues crop up I've always felt supported by the team at the shop, they've sorted them out quickly, and with good communication, which isn't always the case elsewhere.
Great support and service from Pat and…
Great support and service from Pat and the team. Highly recommended
Great service
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







