Kept me updated with dispatch etc. would use again. Only issue was with royal mail, it was 48 hour tracked but delayed a few days as royal mail kept sending my package to Manchester instead of Cumbri... See more
Location
Switch locationUnits 12-13, Lightburn Industrial Estate, Lightburn Rd, LA12 7NE Ulverston, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Can’t fault the service I got from them . Made a mistake in my online order they sorted it out and made the process so easy
Great communication in arranging delivery with me. Unfortunately the front disc rotor on the bike was buckled in transit but a new one was quickly dispatched out to me. 36 month interest free payments... See more
I bought a bike from Leisure Lakes Bikes online and it was delivered and built in the Ulverston store. I am very happy with the bike, it was ready in the timeframe specified when I placed the order an... See more
Company details
Written by the company
Leisure Lakes Bikes are a family run business established over 40 years ago. Our huge online bike store and over 20 stores nationwide offer all the latest bikes, clothing, parts & accessories!
Leisure Lakes Bikes
Written by the company
- Family run since '81!
- With over 20 stores across the country, we pride ourselves in being a truly family run business with passionate members of staff whose expertise will help you find the right bike for you in no time; Whether that be Electric, Mountain, Road or Commute!
Delivered Ready to Ride
Fast, Reliable Home Delivery + Click&Collect
All our bikes are built, tested & packed by a Cytech qualified Mechanic.
After some kit or accessories? Spend over £75 & get FREE Delivery!*
Contact info
Units 12-13, Lightburn Industrial Estate, Lightburn Rd, LA12 7NE, Ulverston, United Kingdom
- 01229 581116
4.7
Excellent
46 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 81% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service from staff
I got a text to let me know that my order had arrived at the Ulverston site and it was earlier than expected :)!
When I got to the shop I was greeted by a lovely chap who was really helpful :) (unfortunately I didn’t get his name) :(!
January 25, 2025
Visited Leisure Lakes Bikes in Ulverston
Visited Leisure Lakes Bikes in Ulverston today and had a fantastic experience. The staff provided excellent advice on child bike sizing and selecting a first geared bike, which was incredibly helpful. When I tried to purchase a new bell for my son's bike, they generously gave it to me for free. Their customer service is top-notch, and I highly recommend them. Thank you, Leisure Lakes Bikes!
February 12, 2025
Unprompted review
Old MTB updates
Staff at Ulverston LL gave us good advice when updating the wheels of an old MTB. Update completed on time. Bikes now much better.
January 14, 2025
Excellent customer service
Excellent customer service. Goods delivered as ordered, on time and in excellent condition.
January 17, 2025
Great staff and service
November 28, 2024
Good experience
Good price, with excellent communication and very helpful and friendly staff.
Thanks 👍
August 13, 2024
Great service
July 6, 2024
Great support and service
Great support and service, bike is stunning and arrived quicker than expected.
July 1, 2024
Faultless
Easy ordering, good communication and my shoes were available days before the original date. Top notch.
June 6, 2024
I was looking for a bike for my 10 year…
I was looking for a bike for my 10 year
old son. I was approached by a young man called Phil who was brilliant in assisting us and managed to get the bike built for us ready to collect that day.
March 30, 2024
Unprompted review
Did a good job
February 4, 2024
Would definitely recommend
Had a few bits from Leisure Lakes recently and been to the Ulverston shop. Can’t praise Pat and the team there highly enough. Great to deal with and would definitely recommend.
January 14, 2024
Great service arrived quickly
January 9, 2024
Great service
November 22, 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.