Every member of staff I dealt with were fantastic knowledgeable helpful friendly Carl who initially helped me was great and when ever I called to speak to the team about some additional add on pa... See more
Location
Switch locationGO Outdoors, Eagle Street 2, Mitre Retail Park, WV2 2AQ Wolverhampton, England, GB
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See what reviewers are saying
Superb Service. Ordered the bike on Wednesday and delivered on Friday. Contacted by the office quickly after tge order to ensure it was out on the next pick up. Original date was a week ahead whe... See more
From the initial chat about what eMtb would be best through to the collection of the TREK Powerfly the staff have been the best I have known. Their level of knowledge and attention to detail has been... See more
They were extremely helpful in sourcing the exact E-MTB I was looking for, despite it being out of stock elsewhere, and the pricing was very competitive. I was kept informed at every stage of the orde... See more
Company details
Written by the company
Leisure Lakes Bikes are a family run business established over 40 years ago. Our huge online bike store and over 20 stores nationwide offer all the latest bikes, clothing, parts & accessories!
Leisure Lakes Bikes
Written by the company
- Family run since '81!
- With over 20 stores across the country, we pride ourselves in being a truly family run business with passionate members of staff whose expertise will help you find the right bike for you in no time; Whether that be Electric, Mountain, Road or Commute!
Delivered Ready to Ride
Fast, Reliable Home Delivery + Click&Collect
All our bikes are built, tested & packed by a Cytech qualified Mechanic.
After some kit or accessories? Spend over £75 & get FREE Delivery!*
Contact info
GO Outdoors, Eagle Street 2, Mitre Retail Park, WV2 2AQ, Wolverhampton, England, United Kingdom
- 01902 716 786
4.8
Excellent
187 reviews
Asks customers to review
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Replied to 80% of negative reviews
Typically replies within 1 week
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Nice speedy delivery
June 9, 2023
Fault free purchase and timely delivery.
June 4, 2023
Took my trek marlin 8 in for a service
Took my trek marlin 8 in for a service, they did a brilliant job, would highly recommend. Staff are very knowledgeable and more than willing to help.
May 29, 2023
Purchased a Trek Dual Sport 3 hybrid…
Purchased a Trek Dual Sport 3 hybrid bike online for pick up at the West Brom branch.
Was looked after by Jenny who was excellent. Received a call from her to say the bike had arrived but a couple of very small minor scuffs were noticed and the manager offered a discount if I wished to continue with the purchase. I was very impressed with their honesty and I probably wouldn’t have noticed them.
I also purchase a kickstand for the bike which was fitted immediately.
Very pleased with my bike and the service received.
April 30, 2023
Great service.
May 7, 2023
Really good delivery service provided…
Really good delivery service provided and good customer service communication
April 26, 2023
staff very helpful
staff very helpful. I was given my order straight away with no fuss. Quick and easy ordering system online.
April 9, 2023
Kept me up to date on deliveries and…
Kept me up to date on deliveries and personally delivered the bike after factory delay. Excellent customer service and a great bike.
March 30, 2023
Still haven't received my order and…
Still haven't received my order and have received no updates on expected arrival date. Very poor customer service.
March 27, 2023
Reply from Leisure Lakes Bikes - Wolverhampton
Hey Vincent,
Thank you for getting in touch, first of all, please accept our apologies. I have looked into this now for you and I can see the order was dispatched out to you on the 6th and they attempted delivery on the 11th, due to this you can arrange delivery online:
https://www.royalmail.com/track-your-item#/tracking-results/FF635088931GB
Absolutely great
March 20, 2023
Good price great service very happy.
February 25, 2023
simple the best customer service ever.
From the initial chat about what eMtb would be best through to the collection of the TREK Powerfly the staff have been the best I have known. Their level of knowledge and attention to detail has been superb. The confidence in which bike they recommend and the handover where the final setup was completed made you feel special. Well done Leisure Lakes Bikes West Bromwich 👏
March 11, 2023
Unprompted review
Don't go anywhere else!
From start to finish we found Leisure Lakes Bikes first-class! We chose a week day to go, and had superb help from Danny. He listened carefully, took onboard our needs, was patient with our many questions and took a genuine interest in finding the right electric bike without any pressure. Nothing was too much trouble. Dave delivered it soon after and yet again gave us time and support, making sure we had all the information we needed to get started. It was a great experience from start to finish - thank you both. You made it such a pleasurable experience - with a good few laughs along the way. A great team. Many thanks. T & T
February 3, 2023
Unprompted review
Frame warranty issue resolved
I had a warranty issue with my bike and Danny and the guys at the West Bromwich store went above and beyond to get me back on the trails in just over a week, I can’t recommend this store enough the service I received was amazing thanks!
February 18, 2023
Unprompted review
Electric bike
Great my bike came on time it was perfect had a ride on it straight away.
February 11, 2023
Dave and Jen are very informative
Dave and Jen are very informative, All the staff ready to help in any way.
February 6, 2023
the guy showed me every thing about my…
the guy showed me every thing about my bike i brought .the after service .very pleased with there service,and very happy with the bike
January 14, 2023
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