Every member of staff I dealt with were fantastic knowledgeable helpful friendly Carl who initially helped me was great and when ever I called to speak to the team about some additional add on pa... See more
Location
Switch locationGO Outdoors, Eagle Street 2, Mitre Retail Park, WV2 2AQ Wolverhampton, England, GB
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See what reviewers are saying
Superb Service. Ordered the bike on Wednesday and delivered on Friday. Contacted by the office quickly after tge order to ensure it was out on the next pick up. Original date was a week ahead whe... See more
From the initial chat about what eMtb would be best through to the collection of the TREK Powerfly the staff have been the best I have known. Their level of knowledge and attention to detail has been... See more
They were extremely helpful in sourcing the exact E-MTB I was looking for, despite it being out of stock elsewhere, and the pricing was very competitive. I was kept informed at every stage of the orde... See more
Company details
Written by the company
Leisure Lakes Bikes are a family run business established over 40 years ago. Our huge online bike store and over 20 stores nationwide offer all the latest bikes, clothing, parts & accessories!
Leisure Lakes Bikes
Written by the company
- Family run since '81!
- With over 20 stores across the country, we pride ourselves in being a truly family run business with passionate members of staff whose expertise will help you find the right bike for you in no time; Whether that be Electric, Mountain, Road or Commute!
Delivered Ready to Ride
Fast, Reliable Home Delivery + Click&Collect
All our bikes are built, tested & packed by a Cytech qualified Mechanic.
After some kit or accessories? Spend over £75 & get FREE Delivery!*
Contact info
GO Outdoors, Eagle Street 2, Mitre Retail Park, WV2 2AQ, Wolverhampton, England, United Kingdom
- 01902 716 786
4.8
Excellent
187 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically replies within 1 week
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Visited the West Bromwich store before…
Visited the West Bromwich store before Christmas and enjoyed a terrific service experience. Mike Hill in particular was knowledgeable, helpful and nothing was too much trouble.
Purchased a bike and the entire process was superb. Well done Mike and Leisure Lakes!
December 19, 2022
Unprompted review
Did what i expected…..good product
Did what i expected…..good product, on time and easy to exchange.
December 29, 2022
Troy Lee helmet finally came!!!
Troy Lee helmet finally came!!!
Royal mails fault , not leisure lakes.
The staff was very helpful all the way through.
The helmet arrived today and looks perfect for my son.
Just in time for Christmas!!
Thanks leisure lakes staff!!
December 16, 2022
Great supplier.
This was a really good purchase which I had not been able to find elsewhere. The service was prompt and the Beanie wrapped securely. Highly recommended.
November 15, 2022
Professional and helpful team
Professional and helpful team. Great sales and loyalty program. Highly recommend using this store.
November 19, 2022
A very good service.
A very good service.
I ordered a bike from the internet which was assigned to Leisure Lakes West Brom as my nearest store. I got lots of updates about the order and an email to confirm the delivery day.
I rang on the day of the delivery and the lady at the store, rang the driver and then rang me back with an ETA. When the driver arrived I was very impressed with the solid rack in the back of the van and the driver even told my wife that I got a cracking deal to pick the bike up for £300. The bike arrived without any packaging for to dispose of and other than charging the Di2 battery and screwing pedals on is ready to ride.
I am very impressed with this service and will certainly be using Leisure Lakes again.
November 3, 2022
From the 1st click on the website to…
From the 1st click on the website to when I picked up my bike from in store, the whole process was professional and the communication was clear. would happily recommend
November 14, 2022
Quality service
I’ll have to say I would highly recommend LL west Brom,Dave and the gang give a 100% service and go above and beyond.nothing is to much trouble👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻🤘Geoff harris
November 5, 2022
Unprompted review
Bought a bike from here about 2 months…
Bought a bike from here about 2 months ago. Have since bought accessories and found them very helpful. Nice team with an interest in cycling and you as a customer.Down to earth and friendly. So far no complaints. Recommend these people if you want to buy a decent bike
October 11, 2022
Good advice from experienced cyclists…
Good advice from experienced cyclists and a very personal service. Spot on!
September 15, 2022
Excellent service
Excellent service. Bike was well prepared, informative handover, and they helped me load it into the car for transport home. Thanks team.
September 17, 2022
Took my bike into the West Brom store…
Took my bike into the West Brom store to get a new chain fitted and the gears re-indexed, excellent service from Pete the mechanic, he even took it round the block for a spin to make sure it was spot on…😁. I’ll definitely be using the store again when needed, thanks.
August 21, 2022
Top class service
Purchased an ebike from West Brom store today. Absolutely great service from initial phone conversation, to sourcing my bike, setting it up and explaining everything I needed to know. Particular thanks to Mike and Danny who made the purchase both easy and enjoyable. Highly recommend the store, great products and friendly staff.
August 19, 2022
Unprompted review
Very efficient order/ delivery
August 19, 2022
Trek Marlin 8 2022 from Leisure Lakes
I bought a new 2022 Trek Marlin 8 from Leisure Lakes West Bromwich online recently. Within a few days it was delivered fully assembled and everything checked & set FOC to my house by Dave who was brilliant. He explained everything to me & we discussed importance of maintenance. I shall be taking my bike back to Leisure Lakes West Brom for its free first service & have no hesiation to use them for ongoing servicing and spares. I highly recommend Leisure Lakes West Bromwich to anybody interested in purchasing or servicing bikes in the West Midlands.
August 1, 2022
Fantastic staff
Fantastic staff. Shoutout to Mike for covering my bike in invisiframe. Legend.
July 23, 2022
Friendly and helpful
July 22, 2022
Helpful staff and quick delivery
Helpful staff and good e-mail communication. The bike was quickly prepared and delivered to my door.
July 21, 2022
Dave was a massive help in giving me…
Dave was a massive help in giving me advice on my new bike ! Would highly recommend
Not heard anything about my 6 week free service yet.. will call in soon and book
July 21, 2022
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