Fantastic pre sales service but more importantly after sales superb. No issue too small. Bought specialised bike 4 weeks ago and can't fault the service. Get the impression that they all love cycli... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
LLB (Bury) Very professional company from start to finish. No pressure sales, friendly salesman, good selection of bikes. Had an issue with the bike, not LLBs issue I might add but their afterca... See more
Leisure lakes Coventry is a brilliant bike shop, great stock but also willing to order stuff you need at a competitive price. The staff are fantastic, highly knowledgeable and super friendly making i... See more
Supper quality and service. Only time will tell about durability so as to match the price. I am very confident that every single item they sell will easily exceed expectations. Keep up the gre... See more
Company details
Written by the company
Leisure Lakes Bikes are a family run business established over 40 years ago. Our huge online bike store and over 20 stores nationwide offer all the latest bikes, clothing, parts & accessories!
Leisure Lakes Bikes
Written by the company
- Family run since '81!
- With over 20 stores across the country, we pride ourselves in being a truly family run business with passionate members of staff whose expertise will help you find the right bike for you in no time; Whether that be Electric, Mountain, Road or Commute!
Delivered Ready to Ride
Fast, Reliable Home Delivery + Click&Collect
All our bikes are built, tested & packed by a Cytech qualified Mechanic.
After some kit or accessories? Spend over £75 & get FREE Delivery!*
Contact info
Leisure Lakes Bikes, Unit 1 Osprey Place, PR26 7EW, Leyland, United Kingdom
- 01772 644340
- sales@leisurelakesbikes.com
- www.leisurelakesbikes.com
4.7
Excellent
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 77% of negative reviews
Typically replies within 1 week
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Brilliant
Brilliant. Super helpful. I unexpectedly needed a spare part urgently. Leisure bikes went out of their way to make sure I received the part when it was needed.
1st class service.
June 15, 2026
Reply from Leisure Lakes Bikes
Thank you for sharing your feedback with us. I am incredibly sorry for the delay you experienced while waiting for assistance during your visit. Delivering prompt and attentive service is always our goal, and it’s clear we fell short this time.
We are currently addressing our floor scheduling with the team to ensure we have better coverage so this doesn't happen again. We truly value your patience and your business, and we hope you'll give us another chance to provide you with the seamless experience you deserve next time.
Best regards,
LLB
Great price and delivered on time
Great price and delivered on time, what more can you ask for.
June 11, 2026
Great choice
Great choice, great availability, great service and recievied my bike within 2 weeks. Excellent service.
June 12, 2026
Competitive Prices & Quick Delivery
May 19, 2026
My Grandson really loved his new pedals…
My Grandson really loved his new pedals and mountain biking clothes.
June 11, 2026
Prompt delivery and very pleased with…
Prompt delivery and very pleased with the product .
June 11, 2026
Last minute gift for someone
Last minute gift for someone. Delivery was fast and on time.
Good prices.
Will use again in the future.
June 11, 2026
We ordered via the website which was…
We ordered via the website which was quick easy and straightforward, there’s plenty of information and help if needed we were kept well informed by email from the order receipt to dispatch and the day the parcel would be arriving, the bike arrived via delivery truck within a few days, the delivery guy was very friendly and helpful taking care while carrying the package to the door, the bike/parts were well packaged, the information within the package was very helpful you receive a material envelope /bag with all the booklets inside plus a black pulley bag extra, the bike it self is a fab design clean lines hidden brake wires so nice and tidy and protected, my son is over the moon and has not been off it it’s give him a senses of freedom he can go on long rides, what else can I say if your debating wether to purchase or not don’t hesitate you won’t be disappointed with leisure lakes or the bike 👍🏻
June 3, 2026
Start to finish a great experience
Start to finish a great experience. Ordered the bike online and collected from the Cheltenham branch.
Was fitted to the bike with no rushing to get me out the door. A++ and will use you for its first service!
April 11, 2026
Specialized bike - issue resolution
Unfortunately the bike had some paint damage when received by Dave Hall at Leisure Lakes Southport. He sent me photos of the damage. Dave was very reasonable and gave me several options. I decided to wait for a new bike to be delivered. Ben Tyrrell at LL kept me in the picture while I was waiting and the replacement bike arrived quickly. I'm really pleased with it and their service response.
June 9, 2026
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