Lencarta Ltd Reviews 1,511

Having bought several flashes and a receiver we have been absolutely delighted with your customer service and after sales service also, most especially from Laura who has been so helpful each and every time we have a question or need any advice. When ready for our next purchase we will definitely be buying from Lencarta again as in this day and age it is so refreshing that a company puts so much emphasis and work into customer satisfaction and care.

Ordered £500+ of lighting equipment on 8 March. Paid in full by credit card immediately. Dispatch was promised in 3–15 working days.
After 17 working days - nothing. No shipping, no tracking, no email. I had to chase them myself. They said stock was delayed and would arrive "next week." That was 31 March.
Two more weeks passed - again nothing. No update, no apology, no proactive communication. Just silence, now chased them a second time asking for a refund this time.
Lencarta had my money for over a month with no intention of delivering. They only respond when you push. If I hadn't followed up, I'd still be waiting without a word.
Just be aware if you're ordering from here - you might end up waiting months with no updates at all.

Goods available in stock. At a sensible price and delivered promptly

Always a great and efficient service with good quality products.

Helpful staffs and guidance given brilliantly for an amateur photographer. I would highly recommend it.

Impressed with the delivery as it came earlier than the estimated delivery time.

Very good product. Efficient problem free service. Excellent communication.

Flashgun arived sooner than expected. I have spoken to them a few times on there chat line I found to be very helpful and I will be a returning customer,

Super helpful, super knowledgeable. Great to be able to speak to people on the phone too. They even put the product on next day delivery to me as I needed it for a job at no extra charge.

Service was exellent was quicker than Prime first class.

I purchased a godox ad300 from Lencarta in June 2023, it developed a problem so I got in touch to relay the problem, the response was swift and within days the unit was on its way to the UK. It transpired that it was a capacitator it was duly repaired and although the warranty had expired a few weeks previous they covered the repair cost, would highly recommend Lencarta for their quality of service, thanks again.

Excellent product, excellent customer service

I would have given five stars but they didn’t reply to my e mail so four for these guys who are generally very good

Got a great deal from Lencarta and delivery was very prompt. There was a bit of a mix up over email offers but the company responded quickly and honoured the deal. Have used them before and will do so again.,

I needed a particular Godox Speedlight but it seemed to be out of stock everywhere, that is until I contacted Lencarta. Right product, right price swiftly delivered, what more could I ask.

Would have given 5 stars, but I was not kept informed of when they would recieve the item. As theynalready had my money I was concerned as this was my first purchase from them. Other than that the service was 1st class.

It was quickly processed and shipped right after I placed my order online, and the Neewer 660 Pro I bought arrived on the right day. The best part is I got it at a cheaper price compared to other sellers.

Very good service, great price, clear communication.

Quick delivery, package was packed really well, and the lights were perfect!