Lendio Reviews 

21,882
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 317 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff and responsive account managers for patiently guiding them smoothly through the entire loan application process. People really appreciate the fast communication, helpful support, and the intuitive digital portal that consistently makes securing business financing straightforward and efficient. Some reviewers were not happy with the funding outcomes, noting that they were ultimately declined after completing paperwork or experienced sudden communication issues. Consumers also felt frustrated by aggressive sales tactics, unhelpful interactions, or not receiving the expected loan amounts despite having strong financial credentials.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their professionalism, patience, and... See more

Service

Customers consistently note positive experiences with service, highlighting fast funding and professional... See more

Customer service

Reviewers mention positive feedback about customer_service, consistently describing representatives as... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing the process as smooth,... See more

Response time

Users describe positive interactions with response_time, highlighting fast turnarounds and quick funding... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Being an entrepreneur means that you have to be a tenacious problem solver. Soren reached out after I submitted my application - just to follow up. I was unsure if I was planning on moving forwa... See more

Company replied

Rated 5 out of 5 stars

Stumbled upon lendio online and applied. I figured it was another complicated long process loan company so I ignored many calls. When I finally answered the phone Soren instantly seemed to care and to... See more

Company replied

Rated 5 out of 5 stars

The communication and knowledge of each person was good. They prepared and talk through each step well. I had worked with another online lender and was the complete opposite. I was already leary of th... See more

Company replied

Rated 5 out of 5 stars

Kayla was great! Super professional and on point. When I got frustrated and concerned over some of the paper work, she kept a level head and projected confidence and optimism. In the end everything we... See more

Company replied


Company details

  1. Non-Bank Financial Service
  2. Alternative Financial Service
  3. Business Development Service
  4. Business to Business Service
  5. Financial Consultant
  6. Financial Institution

Written by the company

Lendio is transforming small business lending by connecting small businesses, lenders, and small business service providers through a single integrated technology platform. The Lendio Marketplace matches business owners with funding from over 75 lenders and financial partners, all through one simple online application. Lendio’s Embedded Marketplace brings this experience seamlessly to small business service providers’ ecosystems, allowing them to embed a full loan application and funding solution within their platform. For banks and lenders, Lendio’s purpose-built software integrates within their tech stack to automate small business loan decisioning, underwrite applicants, and connect financial institutions with curated applicants from Lendio’s direct and embedded marketplaces. With a single technology platform, Lendio is fueling the dreams of small business owners wherever they seek capital. Since 2011, Lendio has facilitated more than 400,000 small business loans and other financing options totaling over $16 billion.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

22K reviews

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4.5

All reviews

(21,882)

309 reviews in the last 12 months

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Rated 5 out of 5 stars

Connor Mitchell

I had the privilege and pleasure of working with Connor Mitchell through Lendio. Not only is he an expert and extremely hard-working but he is very honest and transparent. He guides you through every step of the process.

On top of offering the most competitive rates he has close working relationships with several lenders through different marketplaces that other competitors don't even have access to. So keep that in mind that you don't need to shop around you can just go to the One-Stop shop and he will do everything for you to get you the best possible rate.

Whether you're looking for a line of credit a term loan or refinancing an existing product. Highly recommend no hesitation you will not be disappointed!

April 30, 2026
Unprompted review
Lendio logo

Reply from Lendio

We’re thrilled to have exceeded your expectations! Thank you for sharing such a thoughtful review about your experience working with Connor Mitchell.
At Lendio, our goal is to help businesses like yours thrive, and we’re so glad we could provide access to the right funding to help take your business to the next level. Your recommendation means a lot to us, and we truly appreciate your trust!

Rated 5 out of 5 stars

Kayla was great to deal with when we…

Kayla was great to deal with when we had a couple hiccups she got it taken care of very professional.

April 29, 2026
Unprompted review
Lendio logo

Reply from Lendio

Thank you for the 5-star review! We’re so glad to hear Kayla took great care of you and handled those hiccups with professionalism. Your experience truly matters to us, and feedback like yours inspires us to keep empowering business owners every day.

Rated 1 out of 5 stars

Horrible business

Horrible business. There is a kid who works there named aeden and is the most intolerant person i have ever had to deal with. Rude. Arrogant. Pretty much a bully who obviously doesn't like his job. I would look for a more professional business that isnt this bad.

November 7, 2025
Unprompted review
Lendio logo

Reply from Lendio

Hi Chris,
Thank you for taking the time to share your feedback. Every customer deserves to be treated with courtesy and professionalism, and what you've described falls short of the standards we hold ourselves to at Lendio.
We were unable to locate an account associated with the information provided, but we'd like to look into this further. Please contact our Customer Support team at (855) 853-6548 or customersupport@lendio.com with additional details so we can connect you with the right member of our team to address your experience directly.
We appreciate you bringing this to our attention.

Rated 5 out of 5 stars

easy online application

easy online application. still waiting for results about funding but am hopeful I can get this business soaring fast.

April 24, 2026
Unprompted review
Lendio logo

Reply from Lendio

Thank you for the 5-star review. Your experience matters to us, and we're inspired to empower business owners daily thanks to reviews like yours.

Rated 5 out of 5 stars

Highest recommendation

It took nearly a year to secure funding through an SBA 7a loan. Brooxie, my Lendio loan person, was tenacious and always professional. When one loan fell through she found another. When THAT one fell through, she found another and got that one done. Anthony was also a great ally. Would highly recommend for any small business owner looking to get their business to the next level.

April 19, 2026
Lendio logo

Reply from Lendio

We're thrilled to have exceeded your expectations! At Lendio, our goal is to help businesses like yours thrive. We're glad we could provide you with access to capital to take your business to the next level.
We’re especially glad Brooxie and Anthony supported you with persistence and professionalism throughout the journey, your success is what drives us!

Rated 5 out of 5 stars

My experience was nothing less than…

My experience was nothing less than amazing. The rep Nick Quintero was wonderful. I never leave reviews but I had to because of him. He made the process so easy. He is the true definition of thorough. I vote him to be CEO of Lendio one day because he is executing everything the company stands for. A true gem. Very thankful for his service and looking forward to working with him (Lendio) in the future as my business grows.

April 22, 2026
Unprompted review
Lendio logo

Reply from Lendio

Thank you for taking the time to share your positive experience. Your review helps other small businesses choose Lendio for their financing needs. We’re glad Nick made the process easy.

Rated 5 out of 5 stars

Great relationship between the people…

Great relationship between the people and communities great relationships

April 20, 2026
Unprompted review
Lendio logo

Reply from Lendio

Thanks for sharing your experience! We are thrilled to have met your business needs. Your kind words inspire us to continue our passion!

Rated 5 out of 5 stars

Simple, easy, efficient!

Nick Barraco help us out, and I can’t tell you how simple fast and easy the process was! He took care of everything for us. Simple and efficient is what we needed and he delivered!

April 21, 2026
Unprompted review
Lendio logo

Reply from Lendio

We’re thrilled to have exceeded your expectations! Nick Barraco and the team at Lendio are dedicated to making the process simple, fast, and stress-free. Our goal is to help businesses like yours thrive, and we’re glad we could provide you with access to capital to take your business to the next level.

Rated 1 out of 5 stars

They pair you with predatory lenders

They pair you with predatory lenders. 50+% interest along with origination fees.

April 20, 2026
Unprompted review
Lendio logo

Reply from Lendio

Hi Randy,
Thank you for taking the time to share your feedback with us. We'd like the opportunity to look into this further for you. Please reach out to us at customersupport@lendio.com or call (855) 853-6346 and a member of our team will be happy to assist.
Hours of Operation: Monday–Friday 7:30 am – 5:00 pm MST
Thank you,
The Lendio Team

Rated 1 out of 5 stars

Horrible experience

Horrible experience. I have about $140,000 running through my bank account in the last three months. I've been in business for over 10 years. I went on the website and filled out their information. They came back with an offer. Then the offer disappeared, someone new contacted me, then they found the offer, then I applied with the same information on the website with that lender. And then after I sign all the paperwork and go through all the stuff again for the third time they decline me. They said I have a lawsuit that I have no idea what they're talking about. I have no lawsuits against my company and I've never been in a lawsuit. They don't lend money they're a broker and CANNOT make a desision. Go to Rok Financial if you want somebody that really knows what they're doing. That's what I did after wasting about a week of my time. Unorganized joke. PS They sent me a link to Giggle finance for a $3000 loan. NO JOKE real name and true 3K. lol

April 17, 2026
Unprompted review
Lendio logo

Reply from Lendio

Thank you for taking the time to share your feedback. What you've described is not the experience we want for our customers, and we regret that your interactions with us fell short of the standard we hold ourselves to. We are conducting an internal review of the concerns you've raised, including the communications and offer-related questions in your file. A member of our team will be reaching out to you directly. If you'd like to speak with someone sooner, please contact our Customer Support team at (855) 853-6548 or customersupport@lendio.com.
— The Lendio Team

Rated 1 out of 5 stars

loan broker theives

With extremely good credit they were trying to push a loan at 69% interest. Biggest scam loans brokers I ever saw Never would I suggest anyone ever deal with these theives

April 17, 2026
Unprompted review
Lendio logo

Reply from Lendio

Hi Steve,
Thank you for taking the time to share your experience. Helping small businesses find the right financing, not just any financing, is what we strive for. We regret that the outcome fell short for you; we understand how frustrating that can be.
We'd welcome the opportunity to look into your concerns directly. Please don't hesitate to reach out to our Customer Support team at customersupport@lendio.com or (855) 853-6548.
— The Lendio Team

Rated 5 out of 5 stars

Easy as 1.2.3

Manee I cnt believe how easy Lendio was to fix the right amount that I needed first business loan and everything went extremely smoothly thanks to lbi

April 14, 2026
Unprompted review
Lendio logo

Reply from Lendio

We're thrilled to have exceeded your expectations! At Lendio, we strive for excellence, and your 5-star review tells us we're on the right track. Thank you for being a part of our journey!

Rated 5 out of 5 stars

Stumbled upon lendio online and…

Stumbled upon lendio online and applied. I figured it was another complicated long process loan company so I ignored many calls. When I finally answered the phone Soren instantly seemed to care and took the time to learn about my bussiness. After getting sidetracked with normal conversation he said he would send over my options. Within hours I had multiple offers and after passing ideas back and forth with Soren we came up with a plan. I was funded the same day after minimal submitted document. I definitely recommend seeing what Lendio has to offer. Very fast and easy!

April 10, 2026
Unprompted review
Lendio logo

Reply from Lendio

We're thrilled to have exceeded your expectations! At Lendio, our goal is to help businesses like yours thrive. We're glad we could provide you with access to capital to take your business to the next level.

Rated 5 out of 5 stars

Very fast

Very fast, easy to work with! This was the best experience I have ever had.

April 10, 2026
Lendio logo

Reply from Lendio

Thank you for sharing your experience! We are thrilled to have met your business needs. Your kind words inspire us to continue our passion!

Rated 5 out of 5 stars

Travis Desir was one of the best people…

Travis Desir was one of the best people I have ever worked with. Over decades. He went out of his way to make things work for me over days. Kept working. I wish he could be cloned.

April 10, 2026
Unprompted review
Lendio logo

Reply from Lendio

Thank you for sharing your experience! We’re thrilled to hear how dedicated Travis Desir was, he truly embodies our commitment to going the extra mile. Your feedback helps other small businesses feel confident choosing Lendio for their financing needs!

Rated 5 out of 5 stars

Great experience!

It was unexpected and very helpful to have a personal advocate in the process to answer questions and guide the process through to completion of funding.

April 4, 2026
Lendio logo

Reply from Lendio

At Lendio, we strive for excellence, and your 5-star review tells us we're on the right track. Thank you for being a part of our journey!

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