Lendio Reviews 

21,882
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 317 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff and responsive account managers for patiently guiding them smoothly through the entire loan application process. People really appreciate the fast communication, helpful support, and the intuitive digital portal that consistently makes securing business financing straightforward and efficient. Some reviewers were not happy with the funding outcomes, noting that they were ultimately declined after completing paperwork or experienced sudden communication issues. Consumers also felt frustrated by aggressive sales tactics, unhelpful interactions, or not receiving the expected loan amounts despite having strong financial credentials.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their professionalism, patience, and... See more

Service

Customers consistently note positive experiences with service, highlighting fast funding and professional... See more

Customer service

Reviewers mention positive feedback about customer_service, consistently describing representatives as... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing the process as smooth,... See more

Response time

Users describe positive interactions with response_time, highlighting fast turnarounds and quick funding... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Being an entrepreneur means that you have to be a tenacious problem solver. Soren reached out after I submitted my application - just to follow up. I was unsure if I was planning on moving forwa... See more

Company replied

Rated 5 out of 5 stars

Stumbled upon lendio online and applied. I figured it was another complicated long process loan company so I ignored many calls. When I finally answered the phone Soren instantly seemed to care and to... See more

Company replied

Rated 5 out of 5 stars

The communication and knowledge of each person was good. They prepared and talk through each step well. I had worked with another online lender and was the complete opposite. I was already leary of th... See more

Company replied

Rated 5 out of 5 stars

Kayla was great! Super professional and on point. When I got frustrated and concerned over some of the paper work, she kept a level head and projected confidence and optimism. In the end everything we... See more

Company replied


Company details

  1. Non-Bank Financial Service
  2. Alternative Financial Service
  3. Business Development Service
  4. Business to Business Service
  5. Financial Consultant
  6. Financial Institution

Written by the company

Lendio is transforming small business lending by connecting small businesses, lenders, and small business service providers through a single integrated technology platform. The Lendio Marketplace matches business owners with funding from over 75 lenders and financial partners, all through one simple online application. Lendio’s Embedded Marketplace brings this experience seamlessly to small business service providers’ ecosystems, allowing them to embed a full loan application and funding solution within their platform. For banks and lenders, Lendio’s purpose-built software integrates within their tech stack to automate small business loan decisioning, underwrite applicants, and connect financial institutions with curated applicants from Lendio’s direct and embedded marketplaces. With a single technology platform, Lendio is fueling the dreams of small business owners wherever they seek capital. Since 2011, Lendio has facilitated more than 400,000 small business loans and other financing options totaling over $16 billion.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

22K reviews

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4.5

All reviews

(21,882)

309 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Victoria & Otavio were extremely…

Victoria & Otavio were extremely helpful and efficient in helping us to secure funding. They were thorough and followed up in quick order.

February 2, 2026
Lendio logo

Reply from Lendio

We're so happy to hear this. Thank you for the review! We'll be sure to pass along your kind words to Victoria and Otavio! At Lendio, small businesses are our top priority. We strive to provide the best customer experience possible, and your review reaffirms our commitment to empowering small business owners.

Rated 5 out of 5 stars

Blue Muscle Plumbing And Rooter Service

From beginning to end, very helpful. Helping me get some funding for my payroll. Project payment is taking longer to receive. So I needed funds quickly. Thanks to Jake at Lendio . Thanks again! If I need funding again for my business I know who to call.

January 31, 2026
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Reply from Lendio

Thank you for sharing your experience, Julio! We’re glad Jake was able to help you quickly secure funding when you needed it most. We know timing can be critical, especially with payroll, and we’re happy we could support you through the process. We appreciate your trust in Lendio and look forward to helping again if the need arises.

Rated 5 out of 5 stars

Skyler was fantastic

Skyler was fantastic. I was unsure about the entire process initially, but Skyler made it incredibly easy and was available to answer my questions as I had them. I’m honestly amazed at how quickly Skyler got everything processed and set up for me. Give that human a raise!

January 29, 2026
Unprompted review
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Reply from Lendio

Thank you for the great review! We’re so glad Skyler was able to guide you through the process and make everything feel simple and stress-free. We'll pass along your kind words to him and his manager. Thanks for trusting Lendio with your business!

Rated 5 out of 5 stars

Great experience working with Lendio

Great experience working with Lendio. The process was easy to understand, and the support team was helpful and communicative throughout. I appreciate how smoothly everything was handled.

January 20, 2026
Unprompted review
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Reply from Lendio

Thank you for sharing your experience, Steph! We’re happy to hear everything was handled smoothly and that our support team was communicative and helpful along the way. Making business funding simple and transparent is a top priority at Lendio, and we appreciate the opportunity to help.

Rated 5 out of 5 stars

Lendio is a lifesaver!

Lendio is amazing! Miza is a lifesaver and is always so supportive, hard working, quick, responsive, and efficient in finding me the best loan with the best rates available. She helped me to fund a business line of credit within one day, with the funds in my account the next business day. I highly recommend Lendio and Miza to anyone needing funds to help with your business cash flow :)

January 20, 2026
Unprompted review
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Reply from Lendio

Thank you so much for the amazing feedback, Jamie! We’re thrilled to hear that Miza provided such outstanding support and helped you secure funding so quickly. Helping business owners find the right solution—efficiently and with care—is exactly what we strive for at Lendio. We truly appreciate your recommendation and are grateful for the opportunity to support your business.

Rated 1 out of 5 stars

A SCAM, AVOID AT ALL COSTS!

This is an extremely dysfunctional and unprofessional, poor excuse for a lending company. the agents are from india and have no idea how to communicate. they lack basic humanitarian skills, are dishonest and lead you on to believe there is something for you here. this is a scam. they are trying to extract your personal information. they are horrific and awful. don't even bother.

*** whatever their responses or defenses are, they are still a financial company that are predatory and not here for humanity's benefit. AVOID THIS!

January 25, 2026
Unprompted review
Lendio logo

Reply from Lendio

Hello,

We take feedback seriously, but we must clarify several significant inaccuracies in your review.

First, Lendio is a US-based company headquartered in Utah. The agents you spoke with are members of our local Utah team. We take great pride in our diverse staff and the professionalism they bring to every conversation.

Regarding our services: Lendio is a marketplace, not a direct lender. We connect small businesses with a network of over 75 financing partners. These partners—not Lendio—set the specific revenue and credit requirements for funding. Based on the information provided in your application, you did not meet the current revenue thresholds required by the majority of our lending partners at this time.

In an effort to still be of assistance, we provided alternative financing options within your portal that better aligned with your current business profile.

Furthermore, we are a highly regulated financial technology company; your personal information is encrypted and secure. We do not 'extract' data for any purpose other than matching you with legitimate funding sources. If you would like your information removed from our system, please send a formal request to privacy@lendio.com.

We wish you the best of luck with your business.

Rated 5 out of 5 stars

Very professional & believe in giving…

Very professional & believe in giving second chances

January 26, 2026
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Reply from Lendio

Thank you for your feedback! We’re glad to hear you found our team professional and supportive. At Lendio, we believe every small business deserves an opportunity to succeed, and we appreciate you choosing us.

Rated 5 out of 5 stars

I was so happy with Lendio

I was so happy with Lendio. They are very professional and work fast for my requests. I got funded in couple days. The agent who Helped me name Robert Bosworth; he is very helpful and guide me through every steps to complete my loan. He works diligently and make sure I am good. Thank you Robert - you are amazing.

January 20, 2026
Unprompted review
Lendio logo

Reply from Lendio

Thank you for your kind words and for sharing your experience! We’re glad to hear you received funding quickly and that Robert was able to guide you every step of the way. He takes great pride in supporting our customers, and we’ll be sure to pass along your praise. Thank you for choosing Lendio!

Rated 4 out of 5 stars

Thank you

Zeek was very informative. He did everything to make sure I got what I needed.

January 19, 2026
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Reply from Lendio

Thank you for sharing your experience, Michael! We're glad Zeek was able to support you through the process. If there's anything we can do to make your experience even better, we'd love to hear.

Rated 5 out of 5 stars

Hannah Hanyon was amazing

Hannah Hanyon was amazing! She was there to help explain everything and help us get the right funding for our needs! She was very patient as we went back and forth. In the end it all worked and out. We’re thankful for Lendio and for Hannah!

January 23, 2026
Unprompted review
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Reply from Lendio

Thank you so much for the wonderful feedback, Carla! We’re thrilled to hear that Hannah Hanyon provided such patient, thorough support and helped you find the right funding for your needs. Making sure our customers feel informed and supported every step of the way is a top priority at Lendio. We truly appreciate your trust and wish you continued success with your business.

Rated 5 out of 5 stars

Amazing experience

Amazing experience. Michael Ragona was spectacular, made the process so easy. Didn’t feel pressured and super insightful.

January 22, 2026
Unprompted review
Lendio logo

Reply from Lendio

Thank you for the amazing feedback! We’re thrilled to hear you had such a positive experience and that Michael Ragona made the process easy and informative. Providing pressure-free guidance is exactly what we aim for at Lendio. We appreciate the opportunity to support your business.

Rated 5 out of 5 stars

Very nice ,keep going

January 19, 2026
Lendio logo

Reply from Lendio

Thanks so much for the encouragement, Jean! We’re happy to support small businesses and appreciate you choosing Lendio.

Rated 5 out of 5 stars

Everything went smoothly no…

Everything went smoothly no communication problems

January 19, 2026
Lendio logo

Reply from Lendio

Thank you for your feedback! We’re glad to hear everything went smoothly and that communication met your expectations. We appreciate you choosing Lendio and wish you continued success with your business.

Rated 5 out of 5 stars

They are a good company

They are a good company

January 16, 2026
Lendio logo

Reply from Lendio

We really appreciate your 5-star review, Micah! Thank you for your kind words and for sharing your experience with us.

Rated 4 out of 5 stars

Awesome service

Awesome service, great people!

January 18, 2026
Lendio logo

Reply from Lendio

Thank you for the kind words! We're glad to hear you had a great experience. If there's anything we can do to earn that 5th star next time, we'd love to hear your feedback.

Rated 5 out of 5 stars

The team made sure that I got all the…

The team made sure that I got all the help I needed to get the loan

January 16, 2026
Lendio logo

Reply from Lendio

Thank you for the 5-star review! We’re so glad to hear our team was able to provide the support you needed throughout the funding process. We appreciate the opportunity to help and wish you continued success with your business!

Rated 5 out of 5 stars

Great experience overall

Great experience overall, my representative was very fast at working to get the funds I needed. Highly recommended to anyone looking for some business funds.

January 16, 2026
Lendio logo

Reply from Lendio

Thanks for the great review, Fernando! We’re happy to hear Jarred was able to work quickly and get you the funding you needed. We appreciate the recommendation and the opportunity to support your business!

Rated 2 out of 5 stars

The application process was quick

The application process was quick, the funding was quick. But the interest rate and loan terms are RIDICULOUS!!! I drew money from the LOC and paid it off 2 days later and the interest for 2 days was over $600... Had I kept the money for the entire month, I understand BUT only 2 days, that is ludicrous and total gouging!!! Not to mention that I could NOT schedule my payment for the next day, it would only allow it for a week later...

January 16, 2026
Lendio logo

Reply from Lendio

Hi Donya,
We’re sorry for the frustration this caused and appreciate you sharing your experience. While we’re glad the application and funding were quick, we understand your concerns around the interest charged and payment scheduling. Lendio is a marketplace, and funding terms are set by our funding partners, but this is something we’d like to review more closely. A member of our team will be reaching out directly to discuss your account and address your concerns. Thank you for your feedback.
--the Lendio team

Rated 5 out of 5 stars

A solid loan experience

Complete answers to questions, straightforward in timely response, took the time to fully understand our business situation and help us identify the best solution for us. Nathan understood what he was doing and understood what we needed and made the perfect match.

January 14, 2026
Unprompted review
Lendio logo

Reply from Lendio

Thank you so much for sharing your experience! We’re thrilled to hear that Nathan took the time to really understand your business and help find the solution that was the perfect fit. We’re glad the process was straightforward and timely, and we appreciate you trusting Lendio to support your business.

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