While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

They changed the iconic fragrance of Lenor Summer Breeze in 2016, and most recently changed the fragrance of Spring Awakening in 2026, which now isn't very nice, as it has had the same cool, crisp... See more

Rated 1 out of 5 stars

I received a sample of Lenor Unstoppables with my new Bosch washing machine and tried them on a 40 minute mixed fabric cycle. When I took the washing out it was covered in undissolved beads and many m... See more

Rated 1 out of 5 stars

These products do not have a scent that lasts as advertised. stinks of a fake chemical smell. scent boosters also a waste of money as I have been advised not to use them as they damage washing mach... See more

Rated 1 out of 5 stars

I recently started using Lenor fabric conditioner, and it took me a few weeks to realise that it is what's making my skin itch and prick, giving me a tickly cough and headaches. The moment I put on fr... See more

1.9

Poor

TrustScore 2 out of 5

49 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing scent

I recently had the chance to try the new Lenor Outdoorables Dreamy Jasmine fabric softener. The best scent I have had so far. Not only does my laundry smell nice, my whole house smells amazing. I can only recommend it.

September 25, 2024
Unprompted review
Rated 1 out of 5 stars

False advertising????

Following a 30 degree wash (they state the beads dissolve in cold water)when I removed my washing, many beads remained in the drum at full size & solid!! Despite these alternative ‘fabric fresheners’ at double the price to regular fabric conditioners that actually do the same thing……..I’d love to know why their claims failed in my machine & why???

September 23, 2024
Unprompted review
Rated 1 out of 5 stars

lenor are robbers get a powder…

back in the day you could get a powder that wshed and conditioned, now you need a liquid and some stupid waist of time little balls, its all a con, i buy asdas own liquid for less than £4 and its 10x better

July 1, 2023
Unprompted review
Rated 2 out of 5 stars

Lenor Unstoppables

Lenor Unstoppables. What they fail to mention, the balls do not break down in a cool wash below 45° so the remnant are stuck to your garments or stain the garment

June 1, 2024
Unprompted review
Rated 5 out of 5 stars

I recently received samples of…Lenor in-wash scent Boosters

I recently received samples of Leonor-in wash scent boosters. The fragrances that I’ve used so far are citrus & white verbena and spring awakening. They smell absolutely amazing before and even better after your clothes have been washed. I’m now wearing clothes that have such a strong scent of a washing fragrance. I will definitely be buying these going forward.

May 17, 2024
Unprompted review
Rated 1 out of 5 stars

Mostly a waste of money!

Absolutely appalling adverts for a product nobody ever needs. Is anyone stupid enough to buy washing liquid, conditioner and scent boosters? You might just as well throw your money in the machine and be done with it!
You're being conned people, smarten up, just washing liquid is all you need.

May 14, 2024
Unprompted review
Rated 5 out of 5 stars

Dried indoors and so soft and fresh

Having recently received samples of Lenor Cotton Clean & Fresh and Spring Awakening ( my personal favourite ) I have so happy with the results. Not having any access to outside drying space this is the next best option. My laundry is soft and fragrant and long lasting so a joy to open the wardrobe.

May 12, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely love Lenor

Absolutely love Lenor! I recently received a sample of their clean cotton & fresh and spring awakening and I can say the scent is amazing and truly lasts a long time! Would definitely recommend and will be buying more

May 10, 2024
Unprompted review
Rated 5 out of 5 stars

love Lenor

Absolutely love Lenor! I recently received a sample of there clean cotton & spring awakening and I can say the scent is amazing and truly lasts (especially with the added scent boosters) I always buy the big bottles as there better value for money and I get through it like no tomorrow! however find that there are limited scents compared to smaller bottles however other than that NO COMPLAINTS:))

May 4, 2024
Unprompted review
Rated 1 out of 5 stars

Scent Boosters - not worth the cardboard they come in!

Sorry Lenor guys! I use Lenor fabric conditioner all the time so thought I would give the extra scent boosters a go. At £4 a pop for a smallish cardboard tube they made absolutely no difference whatsoever.

Don't waste your money - just buy the concentrated fabric conditioner instead!

February 20, 2024
Unprompted review
Rated 1 out of 5 stars

These products do not have a scent that lasts…

These products do not have a scent that lasts as advertised. stinks of a fake chemical smell. scent boosters also a waste of money as I have been advised not to use them as they damage washing machines by professional trades people. also NEVER fully dissolve and stick to your clothes ruining them also. NOTHING makes clothes smell 'as dried outdoors ' except drying outdoors.stop the ridiculous fake adverts for these chemically enhanced products. Smell isn't the be all and end all as longas it's clean.

January 22, 2024
Unprompted review
Show reviews in all languages. (49 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look