Lenson Reviews 14,283

TrustScore 4.5 out of 5

4.5

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Rated 4 out of 5 stars

My rating would have been 3.5 so i put 4 because 3 is too low. Actually the main thing that is holding me from rating Lenson a 5 star is the shipping& delivery times. In overall, very good prices... See more

Company replied

Rated 5 out of 5 stars

I'm satisfied with how the delivery was handled. I was able to track my package easily and received updates at every step. Everything went smoothly and the order arrived on time.

Company replied

Rated 5 out of 5 stars

I was pleased with the customer support service—fast and efficient! I chose the wrong lenses, and the staff member was very helpful. The online return system is well-organized.

Company replied

Rated 5 out of 5 stars

Easy to order. My lenses were cheaper at Lenson than in other stores. Everything arrived really quick and in perfect condition. I recommend it 100%!

Company replied

Company details

  1. Contact Lenses Supplier
  2. Glasses Store
  3. Sunglasses Store

Written by the company

Lenson AB grundades år 2004 och har sitt säte i Stockholm. Vår affärsidé är att ha marknadens kundvänligaste erbjudande av varor och tjänster inom ögon- och synvård.

Written by the company

Optikexperter
Ögonhälsa och syn är vårt fokus och vi vill hjälpa dig att ta hand om dina ögon på bästa sätt! Kontakta våra optikexperter på kundservice för råd på 020-455 455 eller maila support@lenson.com.
Leveranser och returer
Vi har otroligt snabba leveranser på våra lagervaror - ofta har våra kunder sina kontaktlinser hemma i brevlådan nästkommande vardag! Vi erbjuder 90 dagars öppet köp på kontaktlinser, tillbehör och solglasögon samt 365 dagars öppet köp på glasögon. Returen är gratis!
Clickand Reload™
Vår smarta funktion Clickand Reload gör att du enkelt, med ett fåtal klick, kan beställa samma laddning linser som senaste beställningen. Vi räknar ut när dina linser borde vara slut ifall du använt dem frekvent. Ett påminnelsemail skickas till dig och därifrån kan du enkelt klicka dig vidare för att beställa samma laddning igen.

Prisgaranti

Det är viktigt att du känner dig trygg när du handlar hos oss.

Det är viktigt att du känner dig trygg när du handlar hos oss.
Om du skulle hitta en identisk produkt till ett lägre pris hos en annan svensk nätbaserad återförsäljare, inom 14 dagar från köpdatum, betalar vi tillbaka mellanskillnaden på produkten.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

14K reviews

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Rated 5 out of 5 stars

LensOn is reliable and fast

Sorry,
having to write in English.

I have ordered lenses from LensOn for some time now and each time I have been very satisfied: the delivery is fast and reliable and if any questions should arise, the telephone manner of the personnel is very courteous. (I had previously used other companies but LensOn was the best for me.)
Regards,
Eila Hutchinson

May 8, 2016
Unprompted review
Rated 5 out of 5 stars

Five star all around.

Good selection of sunglasses. Best prices on the net. Quick delivery.

Note: They don't provide shipping reference number but you can use the order number to follow on chosen shipping company.

May 5, 2016
Unprompted review
Rated 5 out of 5 stars

Easy, reliable and quick!

I have been buying lenson for more than 3 years now and have never experienced any problem. Variety of eye wears and lens Makes sure that therer is something for everyone. The payment through KLARNA has added an advantage of paying when one can and wants.

January 20, 2016
Unprompted review

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