I purchased some landscape lights 2 or 3 years ago and one by one, i have ended up with 12 that have stopped working. I contacted Leonlite where i bought them from anf Italia D corresponded back. I h... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Italia's ability to solve my problem is what made my experience GREAT. As a Product Designer I know how much empathy and problem solving means to users. Love the original lights from 2023 but 1 went o... See more
LeonLite was willing to ship out two pathway lights. When I called company that sold them to me said you can purchase in quantity of 6 or 8. Two of my pathway lights where destroyed by landscaping tr... See more
I first reached out to the company and questioned if they had wall lights made of similar material as my PVC . Unfortunately, they did not, but when she asked me if the lights are still working that I... See more
Company details
Written by the company
For over 20 years, LEONLITE, a subsidiary of TORCHSTAR, has been a landscape lighting pioneer, particularly in the field of E-commerce. As we listen to homeowners, we find they view landscape lighting as an investment in the beauty, safety, and entertainment of their home. Our latest expansion has been among landscape lighting professionals, who appreciate the company's product innovation, warranty, and high-quality design, engineering, and testing standards along with our support.
Contact info
3768 Milliken Avenue Suite B, 91752, Eastvale, United States
- 8009907688
- info@leonlite.com
- www.leonlite.com
4.8
Excellent
440 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Love leonlite products
Love leonlite products! This is my second product and still loving them! Justin is the contact I’ve been working with. Great attitude and very helpful when I have questions about stuff In not sure about. Hope to pick up my next product soon! My house is starting to look really good. Thank you!
May 2, 2025
Unprompted review
I love my LeonLite Flood Lights!
I recently installed the LeonLite Motion Sensor Flood Lights, and the setup was incredibly easy – a real plus! These lights provide excellent illumination and the motion sensor is very responsive, giving me great peace of mind. It was a pleasure to work with Justin. Highly recommend these lights for their ease of installation and reliable performance!
May 2, 2025
Unprompted review
Great communication with the team and…
Great communication with the team and the light is absolutely sick!
April 28, 2025
Unprompted review
Absolutely love the LEONLITE…
Absolutely love the LEONLITE landscaping lights! They’re bright, durable, and add a beautiful touch to our yard. Installation was straightforward, and the quality exceeded expectations. A huge shoutout to Justin—his communication was exceptional every step of the way. Highly recommend!
May 1, 2025
Unprompted review
My experience with customer service at Leonlite
My experience with customer service at Leonlite was outstanding. After sending an email explaining my issue, I received a prompt response requesting a few details. As soon as I sent back the details, I received another email stating that my replacement light would be sent out the next day. It doesn’t get much better than that. I was so impressed with their customer service that I decided to more lights from them since I know they stand behind their products.
May 1, 2025
Unprompted review
Duke has been great and the products…
Duke has been great and the products are excellent as described. my go to for lighting
April 17, 2025
The way Italia responded the problem I…
The way Italia responded the problem I had with the one of the defective lights I purchase few weeks ago. She was transparent and honest.
May 1, 2025
Unprompted review
I was helped in a timely fashion
I was helped in a timely fashion. The warranty representative was clear, concise, and helpful. After providing the few things required for my warranty claim, my product was processed for replacement.
May 1, 2025
Unprompted review
Needed a Replacement Light for a Purchased Set
I ordered a set of 6 lights via Amazon and couldn't get one of them to work. I reached out to customer service via the provided email link, but was expecting to be disappointed as we often are by many companies' customer service departments. Luckily, I got a reply back within a day from Ruby A, who provided immediate guidance and assistance. I provided her the information and pictures she needed and she had a replacement light ordered and shipped the next business day. It couldn't have been an easier, or more pleasant experience. I connected the new light, which they tested before shipping, and it worked perfectly. All of the lights look great. I couldn't be happier with this company and will not hesitate to purchase from them again. Thanks Ruby!
April 23, 2025
Unprompted review
I had some questions about transformer…
I had some questions about transformer size that my lights required. Not only did Ruby answer my questions, she also provided me the formula to answer them myself next time! Great customer service! My lights are now connected and my wife is VERY happy with the results!!! THANKS!
April 28, 2025
Unprompted review
Great customer service
Great customer service. Had an issue with a stake and they were quick to send me a replacement. 😁
April 29, 2025
Unprompted review
LeonLite review
Duke, my sales associate assisted me in getting the right products for our project.
April 14, 2025
Had an issue with a couple lights
I had an issue with a couple of lights , so I emailed. I got a response right away and they were replacing the lights. Excellent service.
April 27, 2025
Unprompted review
Ruby is fantastic
Ruby was fantastic helping me get additional light when I underestimated my project.
Her responses where timely, thorough and made sure she understood the specific lights and connectors were the correct ones
Ruby is the gold standard for customer service
April 24, 2025
Unprompted review
5 star customer service
The customer service provided by Italia was very quick and very helpful in answering all my questions , and responded well to the information I provided about my issue , the issue was resolved quickly and a new light was sent out to me
April 17, 2025
Unprompted review
Ruby was prompt and great with the help
Ruby was prompt and great with the help
April 24, 2025
Unprompted review
Customer service is great
Customer service is great! If you have an issue they take care of you quickly and answer all your questions. Shout out to Justin!
April 25, 2025
Unprompted review
Quick response and great etiquette
Quick response and great etiquette. Thanks for your help.
April 23, 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.