Lepetexpress Reviews 322

Great service for coming with a pet across the Eurotunnel if you don't have a car. The communication is superb and Brenda (the owner) is on top of everything. Chris (our driver) was super nice and helpful. As most of us got to the Calais Frethun station a bit early, he also came early and was ready to take us on an earlier train to England. Highly recommend!

Very efficient service .
Comfortable for the pets and the owner . Brenda and Chris are great. Maybe a more effective A/C for the summer

Perfect service for people who need to take their animals across the channel. The staff are friendly and very accommodating and everything runs smoothly. Highly recommend !

Wonderful responsive service was provided by Letpetexpress.. Very helpful as I made arrangements to join my dog in crossing from France to England. Thus lifted a big weight from my shoulders and my worries.

Very helpful through the booking process, through calls, and booking changes. Much appreciated!

Excellent service. Great communication. Always someone available to ask questions.

extremely professional and warm service. definitely recommend

Thank you so much for the service provided! They give all the advice possible for you not to have issues in the border control! The best!

Absolutely cracking experience with Chris using LePetExpress service. Chris was absolutely lovely and we had a good chat between us all on the journey.
The whole experience from reservation to pick-up and drop off was all really really well organised; a smooth pick up experience at the train station outside of central Calais and a direct and easy process to the Pet check in which was super straight forward.
LePetExpress van is exactly as described and was well equipped for luggage and pets - perfect solution to taking pets across from mainland Europe to the UK; made up with Brenda and Chris's service !

im so lucky to finde Brenda and i will recommend everyone she is so helpful and she lives animals ❤️im glad that found lepetexpress and Brenda

I cannot recommend this pet transportation service enough! The owner, Brenda, went above and beyond to make sure that my nervous dog was comfortable and safe during our journey from Calais to the UK. From the moment we arrived, Brenda was attentive to my dog's needs and did everything she could to put him at ease.

What I appreciated most was how Brenda helped me sort out all of the necessary documents and paperwork for the journey. This made the process so much smoother and less stressful for me as a pet owner. Brenda's knowledge and expertise in this area really put my mind at ease and gave me confidence that we would arrive safely in the UK.

Overall, the service provided was exceptional. Brenda was professional, kind, and genuinely cared about the well-being of my pet. I would give this pet transportation service a 5-star review without hesitation and recommend it to anyone in need of safe and reliable transportation for their furry friends.

Great Good Service with polite and friendly staff. I would highly recommend to all.

Fantastic service! A lot of compassion and understanding, great knowledge about the border procedures and rules. Brenda is very helpful, takes the lead in the difficult situations which allows passengers to calm down, relax and be taken care of. Le Pet Express helped me greatly in my journey with the cat and I couldn't be more grateful for their service and support.

Fantastic service provided by a great team. Brenda was super helpful and knowledgeable and made the whole experience super easy.

Amazing experience for both me and my pet!

So glad I used Le pet Express! I was quite nervous to take this trip alone with my dog but Brenda was amazing with making sure we had all the documents needed and understood the process! Everything was smooth and everyone was happy with the experience! Very recommended!

Great experience. Being a foot passenger and after having tried many other services, this is by far the best option available on the market in terms of quality and value for money. Would recommend to anyone looking for a stressless experience.

Brenda is an absolute hero.
Not only was she amazingly helpful in advance to help all of the absolutely myriad for forms you have to jump through to bring your dog back but she was patient and clear throughout.
The journey was absolutely flawless and she explained every step brilliantly.
The service Brenda offers is absolutely invaluable and I'm sure saves so many people in their time of need.
I don't drive and genuinely would have been lost without her. Thank you Brenda!

So far am really happy with the communication am looking forward to the travel 😀

One star only because zero isnt possible...this was our first time travelling back to the UK with a pet. Based on reviews we chose Le Pet Express and it was the first time, the last time and one time too many. There was some trouble with our dog's paperwork and Brenda (the owner of Le Pet Express) immediately walked to her taxi to offload our suitcases and left us in the parking lot in Calais with no information, no transportation, no accomodation and no idea about how to solve our issue. The staff took pity on us and helped us, otherwise we wouldnt have made it back. What we got from her was zero interest, zero help. You would think she'd refund us or at the very least contact us to hear how we managed? Well you'd be wrong. With so many companies offering this service why use hers?