Let Property Reviews 

2,110
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 1,303 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently mention that the staff is exceptionally helpful, polite, and thorough when explaining every single detail of the property sales process. Consumers also appreciate the extremely prompt responses, professional guidance, and wonderfully smooth communication provided throughout their entire property buying or selling journey. However, some reviewers were not happy with the persistent follow-up calls and felt quite pressured during their financial negotiations. A few other people also felt that unexpected communication delays, a complete lack of timely updates, and missing information made their overall experience significantly less smooth.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting helpful, polite, and knowledgeable interactions.... See more

Customer service

Users describe positive interactions with customer_service, noting that representatives are helpful, polite,... See more

Service

Reviewers highlight positive aspects of service, describing the overall experience as professional, quick,... See more

User experience

People report positive experiences with user experience, highlighting helpful and knowledgeable personnel who... See more

Response time

Clients share positive opinions on response_time, praising the prompt and helpful communication from the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Cameron was very helpful. He was efficient and answered all my questions in a professional manner, which I really appreciated. For me personally, he was slightly pushy, but once we had decided to go w... See more

Company replied

Rated 4 out of 5 stars

Ellie was extremely helpful all the way through the process, and very patient with me when I had technical issues! She explained everything very clearly on my arrival at the flat, and told me how... See more

Company replied

Rated 4 out of 5 stars

It was a pleasure to be helped by Rhyan, he is a polite person who takes his time to explain things in detail. He explained that the property is suitable for investors because there is a long time ten... See more

Company replied

Rated 4 out of 5 stars

Chris was very open and honest and gave clear information about the companies process. I only mark as a 4 rather than a 5 as the process itself is not especially suitable for standard home buyers but... See more

Company replied



Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 79% of negative reviews

Typically replies within 2 weeks

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4.3

All reviews

(2,110)

1,311 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Contacted the company about my property…

Contacted the company about my property and was given an appointment literally within the week. The agent who spoke to me was Marcus who guided me through the process very well although the sale didn't happen due to personal reasons. However the company came across quite professional

July 8, 2026
Unprompted review
Rated 5 out of 5 stars

Professional approach

I’ve found the guys (Alex and Freddie) at LET property to be very professional, polite and thorough. They listened to my requirements and then together we agreed on a course of action.
I am looking forward to completing my business with them and have high hopes of a successful outcome.

August 11, 2026
Unprompted review
Rated 5 out of 5 stars

Curtis born to mange

Curtis was patient after missed attempts in arranging a suitable meeting Curtis was persistent in very professional and helpful way.

Curtis listened and repeated back verbatim to my exacting standards of properties specification and requirements.
Curtis is naturally and excellent communicator. Most advisors are extremely overbearing he was the exact opposite. a fresh new approach to property pre-approval and vetting.

On this occasion we were not able to put together a favourable deal for all involved.

Curtis would make an Ideal Manager he has shown exceptional leadership qualities sadly lacking in most young professional.

Curtis has honed and perfected his technique, This takes time dedication natural confidence and building rapport; he enjoys the human aspects of human interaction simply picking up the phone and speaking.

best of success he will be an asset to any company he joins hitting the ground running.

July 28, 2026
Unprompted review
Rated 5 out of 5 stars

Anthony Callan was informative and…

Anthony Callan was informative and respectful when dealing with us. Although we decided not to go with the property his attitude and manner of interaction has meant that we will happily come back in the future if the right property comes up.

July 3, 2026
Unprompted review
Rated 1 out of 5 stars

The staff are very unprofessional

The staff are very unprofessional. I wouldn't recommend these people to my worst enemy. The worker AIDAN CAMPELL got very upset when I told him I would like to buy the house only if I can go and view it. Also it was very hard to understand the level of English he spoke in. Be very mindful when trying to buy from these people as they are very dodgy. You could see that they aren't well because of the bad reviews they have got.

August 11, 2026
Unprompted review
Rated 4 out of 5 stars

The viewing agent was quite polite and…

The viewing agent was quite polite and nice. The staff follow up calls and email was really fascinating.

August 6, 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Obi,

Thank you so much for your kind words! We’re so pleased to hear that our service met your expectations. It’s feedback like yours that inspires us to keep improving and offering the best experience possible. We’re always here to help if you need anything!

Best regards,
Let Property Service Team

Rated 4 out of 5 stars

My experience with Alex’s service was Great

My experience with Alex’s service was very positive. He consistently kept me updated regarding the property I was interested in viewing and communicated clearly throughout the process. We also spoke over the phone, and I found him friendly, professional, and helpful.

Unfortunately, I was unable to continue with the property process due to an unexpected sprain, which meant I couldn’t proceed with the viewing at the time. However, based on my experience with Alex, I was very satisfied with the service he provided and appreciated his regular updates and professionalism.

July 25, 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Oluchukwu,

Thank you for taking the time to share your positive experience! It’s wonderful to know that our team could provide the assistance you needed. We’re always here to help, and we look forward to working with you again.

Best regards,
Let Property Service Team

Rated 5 out of 5 stars

Alexander was friendly and helpful and…

Alexander was friendly and helpful and understand my situation from speaking to him and made me feel no pressure to choose the house I wanted.
Thanks again

August 1, 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Amrath,

We’re overjoyed to read your positive feedback! It’s always our goal to provide an outstanding experience, and we’re thrilled to see that reflected in your review. Thank you for your support, and we hope to assist you again soon.

Best regards,
Let Property Service Team

Rated 5 out of 5 stars

Alexander MacDonald

Alex was very helpful with informing me what the sellers of the properties I enquired about wanted from the sale. Unfortunately the properties was not suitable for us but that’s all thanks to the knowledge of Alex.

July 30, 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Cameron,

We’re so happy to hear that you enjoyed your experience with Let Property! Our team is dedicated to providing top-tier service, and it’s great to see that reflected in your review. Thank you for your trust and support!

Best wishes,
Let Property Service Team

Rated 5 out of 5 stars

Very helpful and supportive staff…

Very helpful and supportive staff members.Great service and experienced team members

August 4, 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Sunil,

Thank you so much for your wonderful review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly encouraging, and we’re grateful for your support. Please don’t hesitate to reach out if you need further assistance.

Warm regards,
Let Property Service Team

Rated 5 out of 5 stars

Everything was explained in great…

Everything was explained in great detail tho over all it wasn't the right experience for us

July 16, 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Sue,

We truly appreciate your positive feedback! It’s fantastic to know that our efforts have made a difference in your experience. Thank you for your support, and we look forward to assisting you again in the future.

Best regards,
Let Property Service Team

Rated 5 out of 5 stars

Camron was realy professional and went…

Camron was realy professional and went out his way to find a answer to a question he didn’t know which I felt reassured

July 14, 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Marc,

Thank you for your positive review! We’re so pleased to hear that you enjoyed your experience with us. We value your feedback and are always here to help with any future needs. Thanks again for choosing Let Property!

Kind regards,
Let Property Service Team

Rated 5 out of 5 stars

Dealt with Cameron

Dealt with Cameron, he was really good and efficient and up front. Would happily deal with him again

July 28, 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Pankaj,

We’re thrilled to hear that you’re happy with the service you received from our team! Your satisfaction is our top priority, and your kind words mean a lot to us. Thank you for choosing Let Property, and we hope to work with you again soon.

Best regards,
Let Property Service Team

Rated 5 out of 5 stars

Exemplary realtor

Please with how comprehensive is the information on their website about properties they have to sell. All details I really needed were already there but I called them to verify the accuracy of the data and had pleasure to talk to Samantha Burns who must be the most pleasant, friendly and above all helpful agent I every spoke with. I didn't buy this time, but thanks to this experience I will definitely go back to Let Property when I'll look for my next purchase.

July 23, 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Wojciech,

Thank you so much for your wonderful feedback! We’re delighted to hear that you had such a positive experience with us. Our team works hard to ensure our clients receive the best service possible, and it’s incredibly rewarding to know we’ve met your expectations. We appreciate your support and look forward to assisting you again in the future.

Best regards,
Let Property Service Team

Rated 4 out of 5 stars

Satisfactory

It was nice, and he spoke to me with calm voice and respect

August 6, 2026
Unprompted review
Let Property logo

Reply from Let Property

Daer Osagiede,

We’re delighted to hear about your positive experience with our team! Your satisfaction is our top priority, and your kind words mean a lot to us. Thank you for your support, and we’re always here if you need anything.

Best regards,
Let Property Service Team

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