Let Property Reviews 

2,110
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 1,303 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently mention that the staff is exceptionally helpful, polite, and thorough when explaining every single detail of the property sales process. Consumers also appreciate the extremely prompt responses, professional guidance, and wonderfully smooth communication provided throughout their entire property buying or selling journey. However, some reviewers were not happy with the persistent follow-up calls and felt quite pressured during their financial negotiations. A few other people also felt that unexpected communication delays, a complete lack of timely updates, and missing information made their overall experience significantly less smooth.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting helpful, polite, and knowledgeable interactions.... See more

Customer service

Users describe positive interactions with customer_service, noting that representatives are helpful, polite,... See more

Service

Reviewers highlight positive aspects of service, describing the overall experience as professional, quick,... See more

User experience

People report positive experiences with user experience, highlighting helpful and knowledgeable personnel who... See more

Response time

Clients share positive opinions on response_time, praising the prompt and helpful communication from the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Cameron was very helpful. He was efficient and answered all my questions in a professional manner, which I really appreciated. For me personally, he was slightly pushy, but once we had decided to go w... See more

Company replied

Rated 4 out of 5 stars

Ellie was extremely helpful all the way through the process, and very patient with me when I had technical issues! She explained everything very clearly on my arrival at the flat, and told me how... See more

Company replied

Rated 4 out of 5 stars

It was a pleasure to be helped by Rhyan, he is a polite person who takes his time to explain things in detail. He explained that the property is suitable for investors because there is a long time ten... See more

Company replied

Rated 4 out of 5 stars

Chris was very open and honest and gave clear information about the companies process. I only mark as a 4 rather than a 5 as the process itself is not especially suitable for standard home buyers but... See more

Company replied



Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 79% of negative reviews

Typically replies within 2 weeks

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4.3

All reviews

(2,110)

1,312 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic customer service also keeps…

Fantastic customer service also keeps me updated on all aspects of the sale of my property,highly recommend 10/10

July 17, 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear James,

We really appreciate your kind words and are so glad to hear you had a great experience with Let Property. Our team is dedicated to providing top-notch service, and it’s wonderful to know we’ve succeeded. Thank you for your trust and support!

Best wishes,
Let Property Service Team

Rated 5 out of 5 stars

Lukas has been great to work with

Lukas has been great to work with - he called and introduced himself as soon as my offer was accepted, explained how the whole process would be moving on from that point. Has been very responsive, very professional and helpful at all times.

July 20, 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Angela,

Thank you for your fantastic review! It’s great to know that we were able to meet your needs and provide a positive experience. Your feedback motivates us to continue delivering excellent service to all our clients. Please don’t hesitate to reach out if you need anything else.

Warm regards,
Let Property Service Team

Rated 5 out of 5 stars

Polite Service

The agent Radilyn was polite, courteous and patient, she explained the next steps fully and I felt informed and supported.

July 23, 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear David,

We’re thrilled to hear that you’re happy with the service you received from our team! Your satisfaction is our top priority, and your kind words mean a lot to us. Thank you for choosing Let Property, and we hope to work with you again soon.

Best regards,
Let Property Service Team

Rated 5 out of 5 stars

From first contact everyone i have…

From first contact everyone i have spoken with has been very helpful and polite. Clear explanations were given as to how the process would work and the cost involved. We agreed a realistic valuation and sorted the survey out for the property and an offer was recieved as soon as it was listed.

July 23, 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Robert,

Thank you so much for your wonderful feedback! We’re delighted to hear that you had such a positive experience with us. Our team works hard to ensure our clients receive the best service possible, and it’s incredibly rewarding to know we’ve met your expectations. We appreciate your support and look forward to assisting you again in the future.

Best regards,
Let Property Service Team

Rated 5 out of 5 stars

About anothony

I spoke to Anthony, the estate agent, and he was very helpful, professional, and friendly. He took the time to answer my questions and was a pleasure to talk to.

July 22, 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Mian,

Thank you so much for your wonderful feedback! We’re delighted to hear that you had such a positive experience with us. Our team works hard to ensure our clients receive the best service possible, and it’s incredibly rewarding to know we’ve met your expectations. We appreciate your support and look forward to assisting you again in the future.

Best regards,
Let Property Service Team

Rated 5 out of 5 stars

Alexander was helpful and thorough in…

Alexander was helpful and thorough in talking me through the property details.

June 22, 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Katya,

We’re thrilled to hear that you’re happy with the service you received from our team! Your satisfaction is our top priority, and your kind words mean a lot to us. Thank you for choosing Let Property, and we hope to work with you again soon.

Best regards,
Let Property Service Team

Rated 5 out of 5 stars

Inquiry home

Danial explained well to us and gave information what we needed thanks
Good experience

July 22, 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Ismail,

Thank you for your fantastic review! It’s great to know that we were able to meet your needs and provide a positive experience. Your feedback motivates us to continue delivering excellent service to all our clients. Please don’t hesitate to reach out if you need anything else.

Warm regards,
Let Property Service Team

Rated 5 out of 5 stars

Thorough and profesional service

Thorough and profesional service. Good communication when giving information

July 21, 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Gqry,

We really appreciate your kind words and are so glad to hear you had a great experience with Let Property. Our team is dedicated to providing top-notch service, and it’s wonderful to know we’ve succeeded. Thank you for your trust and support!

Best wishes,
Let Property Service Team

Rated 5 out of 5 stars

Get emails quick reply

July 21, 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Balwant,

Thank you for your positive review! We’re so pleased to hear that you enjoyed your experience with us. We value your feedback and are always here to help with any future needs. Thanks again for choosing Let Property!

Kind regards,
Let Property Service Team

Rated 5 out of 5 stars

Professional and approachable

Professional and approachable

July 14, 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Lenka,

Thank you so much for your kind review! We’re thrilled that you had a great experience with our team. Your satisfaction means the world to us, and we’re always here to help with any future needs.

Best regards,
Let Property Service Team

Rated 5 out of 5 stars

Hi it was a very short call from Daniel…

Hi it was a very short call from Daniel he is very soft spoken person.

July 21, 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Javed,

We truly appreciate your positive feedback! It’s fantastic to know that our efforts have made a difference in your experience. Thank you for your support, and we look forward to assisting you again in the future.

Best regards,
Let Property Service Team

Rated 5 out of 5 stars

He was responsive

He was responsive

July 21, 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Busayo,

Thank you for taking the time to share your positive experience! It’s wonderful to know that our team could provide the assistance you needed. We’re always here to help, and we look forward to working with you again.

Best regards,
Let Property Service Team

Rated 5 out of 5 stars

She amazing and very helpful.

She amazing and very helpful.
Her nature is so nice and service she provided was excellent

July 18, 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Mandeep,

Your glowing review made our day! We’re committed to providing excellent service, and it’s rewarding to hear that we achieved that for you. Thank you for sharing your experience, and we’re here for you anytime you need us.

Best regards,
Let Property Service Team

Rated 5 out of 5 stars

Isaac was very helpful

Isaac was very helpful
Made everything easy and helped with any queries I had.

July 10, 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Jamaal,

We’re so happy to hear that you enjoyed your experience with Let Property! Our team is dedicated to providing top-tier service, and it’s great to see that reflected in your review. Thank you for your trust and support!

Best wishes,
Let Property Service Team

Rated 5 out of 5 stars

Awesome and very good

Awesome and very good

July 13, 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Simpa,

Thank you for taking the time to share your positive experience! It’s wonderful to know that our team could provide the assistance you needed. We’re always here to help, and we look forward to working with you again.

Best regards,
Let Property Service Team

Rated 5 out of 5 stars

The sales rep

The sales rep. Was very helpful, polite and had all the information I needed. Great job.

July 17, 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Anil,

We’re delighted to hear about your positive experience with our team! Your satisfaction is our top priority, and your kind words mean a lot to us. Thank you for your support, and we’re always here if you need anything.

Best regards,
Let Property Service Team

Rated 5 out of 5 stars

Thank you Isaac

Isaac was very helpful on the phone and great to speak with regarding some questions I had on a property.

July 13, 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Cory,

Your feedback is greatly appreciated! We’re so glad to hear that you had a positive experience with Let Property. Thank you for choosing us, and please don’t hesitate to reach out if we can assist you further.

Kind regards,
Let Property Service Team

Rated 4 out of 5 stars

Helpful, friendly service

Ellie was extremely helpful all the way through the process, and very patient with me when I had technical issues!
She explained everything very clearly on my arrival at the flat, and told me how to report any issues I discover as I settle in.
My only negative is that the flat was not clean by my standards, especially the kitchen cupboards. Having just spend a day scrubbing my old flat to leave it spotless, I could have done without cleaning again on arrival…
However, the flat is very comfortable and freshly decorated, with new carpets throughout, so all good!
Thank you, Ellie, for all the positives!

July 20, 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Anna,

Thank you so much for your wonderful feedback! We’re delighted to hear that you had such a positive experience with us. Our team works hard to ensure our clients receive the best service possible, and it’s incredibly rewarding to know we’ve met your expectations. We appreciate your support and look forward to assisting you again in the future.

Best regards,
Let Property Service Team

Rated 5 out of 5 stars

Good Experience

Easy to contact, they were friendly and kind. They answered all my questions. Tom was great

July 13, 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Joshua,

Thank you for your fantastic review! It’s feedback like yours that motivates us to continue delivering the best service possible. We’re grateful for your trust and look forward to serving you again in the future.

Warm regards,
Let Property Service Team

Rated 5 out of 5 stars

Chris is professional and have good…

Chris is professional and have good prepared and knowledgeable.

July 1, 2026
Unprompted review
Let Property logo

Reply from Let Property

Dear Muhammad,

Thank you so much for your kind words! We’re so pleased to hear that our service met your expectations. It’s feedback like yours that inspires us to keep improving and offering the best experience possible. We’re always here to help if you need anything!

Best regards,
Let Property Service Team

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