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Letsbookngo Reviews 

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TrustScore 3 out of 5

3.2

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3.2

Average

TrustScore 3 out of 5

1 review

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3.2

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Rated 1 out of 5 stars

NEVER AGAIN!

Paid for travel to Ascot, then lock down happened. I didn’t cancel my trip it was government orders. Asked for my deposit back and the MD Craig Stemp refused point blank to give me my 10% Back and told me to refer to standard terms and conditions! I pointed out that was unfair as how is a global pandemic part of their standard T&C’s and he just said take it further if you must, you are not getting you’re money back!
So I claimed via the bank, and won! If the bank agree then it says it all, he was in the wrong and was extorting this awful situation! Never would I trust this company with my trips or money again - they only care for the money!! No regards to my situation whatsoever! I even said I’d take a transfer to the following year but he said he will not guarantee the price, So unhelpful, when the world is supposed to pull together!
Beware guys!!!

September 3, 2020
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