Liberty - Freyja Chen Reviews 36

TrustScore 4.5 out of 5

4.6

St Ives Chase, 2075 St Ives Chase, New South Wales, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Freyja's responsiveness is outstanding. She communicates all the way. If there's an unexpected hold up she will still reach out to let us know what is happening. She makes the whole process as seam... See more

Rated 5 out of 5 stars

We cannot recommend Freyja highly enough! She was absolutely relentless in helping us secure our home loan and refinance our existing mortgage—navigating every hurdle with skill, determination, a... See more

Rated 5 out of 5 stars

Freyja helped me and my family get a loan for our first home, she was amazing all the way through the process, always available for any questions any time, professional and friendly. Thanks so much... See more

Rated 5 out of 5 stars

Frejya made our firsthome buying experience easy. She took extra interest and time in doing the research in finding the best interest rate for us. I remember texting her late at night but still she an... See more


Company details

  1. Financial Institution

Information provided by various external sources

At Liberty, our products are customised to suit the needs of more customers. We’re a free-thinking finance company that offers innovative solutions at competitive prices to support customers with greater choice. With a wide range of home, car, business and personal loans, as well as SMSF lending and insurance products, Liberty offers solutions to help more people get financial.

Disclaimer

Approved applicants only. Lending criteria apply. Fees and charges are payable. Copyright © 2019 All rights reserved | Liberty Network Services Pty Ltd (ABN 65 151 158 628/Australian Credit Licence 408042) (LNS) is a wholly-owned subsidiary of Liberty Financial Pty Ltd (ACN 077 248 983/Australian Credit Licence 286596). Liberty Network Services has access to products including those from Liberty Financial.

Contact info

  • St Ives Chase, 2075, St Ives Chase, New South Wales, Australia

  • 0404 453 624

4.6

Excellent

TrustScore 4.5 out of 5

36 reviews

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Rated 5 out of 5 stars

Highly recommend

Outstanding service from Freyja. She is professional, proactive, and incredibly efficient. We needed a fast turnaround for our home purchase, and she secured our loan approval through to settlement seamlessly. I will definitely be a returning customer.

April 20, 2026
Rated 5 out of 5 stars

Fantastic service!!!!

Freyja was exceptional with her knowledege and service. We couldn't have asked for anyone better to look after our loan for us. Thank you Freyja xx

September 9, 2025
Rated 5 out of 5 stars

Professional services …

Freyja helped me and my family get a loan for our first home, she was amazing all the way through the process, always available for any questions any time, professional and friendly.
Thanks so much for your support.
Will definitely recommend our friends 🙏🏼

September 1, 2025
Rated 5 out of 5 stars

Freyja! We won't use anyone else!

Freyja's responsiveness is outstanding. She communicates all the way. If there's an unexpected hold up she will still reach out to let us know what is happening.
She makes the whole process as seamless as possible.
This is our second loan with Freyja for our property developments. She is now considered our preferred partner - we'll continue to use her services for all of our lending requirements.

August 15, 2025
Rated 5 out of 5 stars

Freyja is a professional, warmhearted and knowledgeable broker

Freyja is very professional and we are very happy work together with Freyja. From the very beginning, she was professional, knowledgeable, and genuinely invested in helping me achieve my goals.
I truly appreciated the personalized attention and would not hesitate to recommend them to anyone looking for a trustworthy and effective broker.

July 16, 2025
Rated 5 out of 5 stars

Freyja was fantastic throughout home…

We cannot recommend Freyja highly enough! She was absolutely relentless in helping us secure our home loan and refinance our existing mortgage—navigating every hurdle with skill, determination, and care.

Her advice was always clear, considered, and tailored to our needs, and her communication was exceptional from start to finish. Nothing was ever too much trouble.

Freyja went above and beyond to get us the best outcome.
We’re so grateful to have had her in our corner—she’s truly amazing!

July 7, 2025
Rated 5 out of 5 stars

Freyja is a great mortgage broker

Freyja is a great mortgage broker, she helped me navigate through the various steps and processes with our successful loan application. Freyja is available and accessible during the duration, which helped to ease the process. She is a fantastic asset, and I recommend her very highly.

April 14, 2025
Rated 5 out of 5 stars

Freyja was very responsive and…

Freyja was very responsive and knowledgeable with the mortgage products available to us. Freyja made the entire experience very much easier than I expected. She was also very accessible throughout the process of successfully helping us with the loan.

April 29, 2025
Rated 5 out of 5 stars

Ease to work with

Her professionalism, expertise, and personalised service made the process stress-free. We highly recommend her to anyone seeking any financial assistance.

March 10, 2025
Rated 5 out of 5 stars

Highly recommended.

I'm very satisfied with my broker Freyja Chen.She works quickly,making the entire process smooth and easy to follow.Her professionalism and efficiency make working with her a great experience, and she is always apporachable and easy to communicate with.Highly recommended.

February 25, 2025

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