Lori was so efficient and patient with all my questions. Would highly recommend lori got things done when no one else would such a great experience with her once again so thankful for all her help
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Lori made the entire process stress-free. She guided us through the loan application process and set clear expectations from the start about what we could borrow. Her extensive knowledge was invaluabl... See more
I am a first home buyer and was nervous about refinancing but Lori made the process so much easier and comfortable. Lori was very helpful and efficient. She always made sure I was kept in the loop a... See more
Lori went above and beyond for us throughout the home loan process. Our loan contract was a short contract and Lori came through for us in a timely manner. She is a great communicator and quick to... See more
Company details
Information provided by various external sources
At Liberty, our products are customised to suit the needs of more customers. We’re a free-thinking finance company that offers innovative solutions at competitive prices to support customers with greater choice. With a wide range of home, car, business and personal loans, as well as SMSF lending and insurance products, Liberty offers solutions to help more people get financial.
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Contact info
Stonegate Drive 33, 3750, Wollert, Victoria, Australia
- 0408 329 215
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They helped me when no one else would
Amazing service!
Lori was a gem to work with! She was super helpful & made the process very simple. I would recommend her in a heartbeat!
Lori was extremely helpful and so easy…
Lori was extremely helpful and so easy to speak to! She understood my circumstances and hinted for the best deal for me! I couldn’t be happier with the service she gave!
Thank you!
Kind regards Rocky.
Love Lori work
Love Lori work, was so stressed about the loan and she made it easy and helped me out heaps
Outstanding Service
Lori has always been outstanding to deal with. Throughout the process Lori was very efficient and the communication was excellent. I will be more than happy to use Lori’s services in the future and recommend Lori to anyone looking for a mortgage broker.
Lori great along the whole wY
Lori was amazing and understanding. Communicated the whole way.
Lori was very professional and helpful…
Lori was very professional and helpful throughout our mortgage refinancing. Lori listened to our needs and very quickly came back with information on multiple lender offers. Lori broke down the information to highlight the key points which were important to our decision making.
Lori was always very quick to respond to any questions we had - no matter the time or day. Lori made the process of refinancing so simple and easy. We thank Lori greatly for all of her help and will continue using her for all of our broker-finance needs moving forward.
Amazing Support
I would highly recommend Lori. After researching a broker in the northern suburbs I found Lori’s profile online with Liberty Financial. Lori demonstrated a solid understanding of navigating SMSF financing. In addition to her knowledge, she has an amazing business acumen. I’m grateful for her prompt feedback and calm nature.
Exceptional Service!
Lori was amazing and getting our finance done for us in a timely manner. Her communication was great and kept us up to date through the whole process. Would highly recommend her services.
Lori was very helpful and walked me…
Lori was very helpful and walked me through the process and documents required to obtain a loan.
Lori was also very efficient in communicating and replying promptly to my queries. Also very efficient in submitting all relevant documents and expediting approval and settling my loan.
If you require a loan, I would highly recommend Lori to assist you.
Thanks Sam
May use AI-assist with repliesRead more
A seamless experience from begging to…
A seamless experience from begging to end! Lori was so helpful through out the whole process keeping us updated and taking care of every little thing.
Highly recommend Lori for her experience and customer service to anybody seeking a mortgage broker.
5 stars!!

Reply from Liberty - Lori Vouros
Lori
Lori
Went way beyond anything to help us get our refinancing she is a credit to her company
I cannot speak more highly of Lori
If anybody needs help refinancing Lori
Is the lady to get
Great communication and easy to deal…
Great communication and easy to deal with. Lori went to all lengths to ensure we were able to get a loan. She guided us through the entire process which made the experience comforting and easy. Would highly recommend her. Thank you so much.
She was very informative
She was friendly, understanding and explained everything really. I’d be helpful to use her again and highly recommend her,
This is the 2nd time I have consulted…
This is the 2nd time I have consulted with Lori and once again I received 5 star service. Getting my car loan was so quick and easy. Nothing is too hard and always available when I need a question answered. Looking forward to doing business with you again Lori. Thank you for all your effortless work.
Great customer service Lori was great…
Great customer service Lori was great always helpful recommend her to my family and friends 👏👏👏

Reply from Liberty - Lori Vouros
Lori is just fantastic
Lori is just fantastic! A top notch professional with a great deal of knowledge in the home loan industry, very passionate and dedicated. Lori helped us to get a a financial product that ideally suits our needs, no need to say we are 100% happy with our home loan. If you are looking for a great mortgage broker, look no further.

Reply from Liberty - Lori Vouros
Lori is professional and extremely…
Lori is professional and extremely helpful, and is always a phone call away to answer any questions. Would definitely highly recommend.

Reply from Liberty - Lori Vouros
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