Lori was so efficient and patient with all my questions. Would highly recommend lori got things done when no one else would such a great experience with her once again so thankful for all her help
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Lori made the entire process stress-free. She guided us through the loan application process and set clear expectations from the start about what we could borrow. Her extensive knowledge was invaluabl... See more
I am a first home buyer and was nervous about refinancing but Lori made the process so much easier and comfortable. Lori was very helpful and efficient. She always made sure I was kept in the loop a... See more
Lori went above and beyond for us throughout the home loan process. Our loan contract was a short contract and Lori came through for us in a timely manner. She is a great communicator and quick to... See more
Company details
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At Liberty, our products are customised to suit the needs of more customers. We’re a free-thinking finance company that offers innovative solutions at competitive prices to support customers with greater choice. With a wide range of home, car, business and personal loans, as well as SMSF lending and insurance products, Liberty offers solutions to help more people get financial.
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Contact info
Stonegate Drive 33, 3750, Wollert, Victoria, Australia
- 0408 329 215
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Excellent customer service!!
Lori made my Investment purchase so easy. She keeps you updated throughout the whole process and her customer service and communication is impeccable. I would highly recommend her services as a Mortgage Broker. Will be using her for all my future finance requirements. Thanks again!!

Reply from Liberty - Lori Vouros
Thankyou Lori
Just want to say thanks to Lori for her assistance in refinancing my loans. She made the experience painless and the speed of the refinance was quick compared to my last refi with another major lender.
Thanks Lori!

Reply from Liberty - Lori Vouros
Lori was amazing to deal with and she…
Lori was amazing to deal with and she made the whole process so much easier than I had in the past with other brokers/banks.
Lori certainly went above and beyond and kept me updated at all times.
I would definitely recommend Lori to anyone who is looking to obtain any form of loan.
Excellent customer service Lori.

Reply from Liberty - Lori Vouros
Very easy to talk to very understand…
Very easy to talk to very understand thank yiu for everthing we really appreciate it

Reply from Liberty - Lori Vouros
I recently had to refinance my home…
I recently had to refinance my home loan. I cannot speak highly enough of Lori and Liberty, but especially Lori, nothing was too much trouble and she kept me up to date all the time to where the loan was at... even after the it was all completed I received follow up calls to make sure I was happy. The generous gift from Liberty a few weeks later was a lovely touch.
If anyone is thinking of refinancing or infract any type of loan do your self a favour and give Lori a call to see what and how she can help you.
Amazing service!
Great communication, very efficient, assisted me at a time of year when most brokers wouldn’t even check their phones to emails. Thank you Lori

Reply from Liberty - Lori Vouros
She make the whole process so easy and…
She makes the whole process very easy and very quick to get back on queries.
She was excellent and pleasant to deal with.

Reply from Liberty - Lori Vouros
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