Liberty - Ruth Middleton Reviews 

154
TrustScore 5 out of 5

4.9

PO Box 218, 3550 BENDIGO, Victoria, AU


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Rated 5 out of 5 stars

Ruth worked tirelessly to get our loan approved and did not give up until she did. Her communication was exceptional and kept me informed at every step. Ruth truly went above and beyond and we’re... See more

Rated 5 out of 5 stars

Ruth has been absolutely fabulous throughout our whole journey from our first contact till settlement. Ruth has gone above and beyond to help us buy our first block as first home buyers. Ruth is so ea... See more

Rated 5 out of 5 stars

Ruth was so helpful. She made the process easy for us. She answered our questions and we had a very positive experience. Ruth, we could never thank you enough. We wouldn’t hesitate to recommend you. K... See more

Rated 5 out of 5 stars

After working with two previous brokers who promised everything and delivered nothing we were put onto Ruth by our builders. From the very first call we felt comfortable and confident. Ruth overcome s... See more


Company details

  1. Financial Institution

Information provided by various external sources

At Liberty, our products are customised to suit the needs of more customers. We’re a free-thinking finance company that offers innovative solutions at competitive prices to support customers with greater choice. With a wide range of home, car, business and personal loans, as well as SMSF lending and insurance products, Liberty offers solutions to help more people get financial.

Disclaimer

Approved applicants only. Lending criteria apply. Fees and charges are payable. Copyright © 2019 All rights reserved | Liberty Network Services Pty Ltd (ABN 65 151 158 628/Australian Credit Licence 408042) (LNS) is a wholly-owned subsidiary of Liberty Financial Pty Ltd (ACN 077 248 983/Australian Credit Licence 286596). Liberty Network Services has access to products including those from Liberty Financial.

Contact info

4.9

Excellent

TrustScore 5 out of 5

154 reviews

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4.9

All reviews

(154)

1,018 reviews in the last 12 months

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Rated 5 out of 5 stars

Construction loan

After the difficulty displayed from heritage bank, Ruth’s tireless hard work and determination reached our goal securing a construction loan. Ruth was always on hand to assist at anytime we required her input and assistance. For any other person who were to experience the difficulty displayed by the banks like we initially did would have a negative attitude but with Ruth it was still a stress free experience as we knew we get the result. Highly recommend to others and have done. Thank you.

September 4, 2023
Rated 5 out of 5 stars

Ruth was amazing

Ruth was amazing, made the entire process so easy and clear to understand as this was my first time getting a loan. Highly recommend her and I know a few people who I know have gone to her for assistance. She’s incredible

August 15, 2023
Rated 5 out of 5 stars

Much appreciated

Ruth was instrumental in megan and I getting our first loan to buy a property 6 years ago which was tuff as we were both small business owners but she and we got it done. So when the discussion of refinancing to do some renovations occurred it was a no brainer that Ruth and liberty were number on the contact list. We made contact facts and figures were exchanged documents signed and job done, simple as that. Thanks again Ruth appreciate your help and work. Nev and Megs👍

May 31, 2023
Rated 5 out of 5 stars

Finance

Ruth Middleton is a hardworking professional who communicates in a timely manner and gets the best options for finance purposes. She is honest and reliable.

May 25, 2023
Rated 5 out of 5 stars

Ruth was great to deal with as she…

Ruth was great to deal with as she helped explain everything and did everything we needed as this is the first time we are building so she explained how things work and will be helping get things in order once the build is finished

June 7, 2023
Rated 3 out of 5 stars

What’s wrong.

Where we live, in middle Victoria, we do not get good internet service. Thus we were often late in sending information required. Also every so often we were asked for more information, some that had already been sent. It took almost 8 months for our deal to be finalised.

June 7, 2023
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Reply from Liberty - Ruth Middleton

Hi Dianne, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future! Please feel free to reach out to us directly with any further comments, concerns, or suggestions you wish to share. We would love to make things right. Thank you, The LNS Team.

Rated 3 out of 5 stars

In our area

In our area, don’t always receive the internet, so to communicate with emails only is sometimes difficult. A phone call occasionally would be helpful and a time when to call when convenient would be helpful

June 6, 2023
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Reply from Liberty - Ruth Middleton

Hi Mark, thank you for posting a review and we’re sorry to hear that your experience was not up to standards. We would like the opportunity to talk and investigate your feedback further so please reach out directly. Thank you, The LNS Team.

Rated 5 out of 5 stars

Ruth is amazing

Ruth is amazing. We have used her for 2 home purchases and sales. Her service is always excellent. She goes above and beyond for her clients. Highly recommend.

May 28, 2023
Rated 5 out of 5 stars

Ruth kept us informed

Ruth kept us informed, followed up with banks and pushed on through red tape. It was all eventually settled and seems to work just fine.

May 15, 2023
Rated 5 out of 5 stars

Helpful, compassionate and caring...

Ruth is very helpful and spends all the time you need to answer all your questions. Nothing is too hard, and she is very accommodating. Ruth makes you feel as though you are the only one that matters, she is very calm and composed even through stressful situations. I have already recommended her to my friend and will continue to recommend her to anyone I know! Thanks for all your help Ruth :)

April 10, 2023

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