Shayne once again delivered excellent service and professionalism in relation to our financial needs. I wouldn’t use any other broker.
Location
Switch locationSmith Street 425, United Co Building, 3065 Fitzroy, Victoria, AU
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Shayne was extremely helpful he obtained the impossible with our loan. He was always available returning all our many phone calls promptly nothing was to much trouble and he always kept us informed e... See more
Shayne Fraser was from my first phone call with him and at all other times very helpful and kind caring and thorough. He assisted me greatly to be able to supply all of the information requ... See more
Shayne was a great communicator and really helped us navigate the process. Whilst the rate is high with Liberty considering we had a large deposit and small loan , Shayne did all that he could when... See more
Company details
Information provided by various external sources
At Liberty, our products are customised to suit the needs of more customers. We’re a free-thinking finance company that offers innovative solutions at competitive prices to support customers with greater choice. With a wide range of home, car, business and personal loans, as well as SMSF lending and insurance products, Liberty offers solutions to help more people get financial.
Disclaimer
Approved applicants only. Lending criteria apply. Fees and charges are payable. Copyright © 2019 All rights reserved | Liberty Network Services Pty Ltd (ABN 65 151 158 628/Australian Credit Licence 408042) (LNS) is a wholly-owned subsidiary of Liberty Financial Pty Ltd (ACN 077 248 983/Australian Credit Licence 286596). Liberty Network Services has access to products including those from Liberty Financial.
Contact info
Smith Street 425, United Co Building, 3065, Fitzroy, Victoria, Australia
- 0410 161 145
4.8
Excellent
63 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Working with Shayne was fantastic…
Working with Shayne was a fantastic experience. Purchasing a property can be incredibly stressful, and Shayne consistently went above and beyond to ensure everything was done right the first time.
Our options were explained clearly, so we felt confident in our choices of lendor, repayments and fine print.
Most importantly, when things went wrong due to covid, Shayne was on the front lines making calls to keep everything moving without me having to ask.
Do yourself a favour and work with Shayne.
July 20, 2020
Unprompted review
Reply from Liberty - Shayne Fraser
Hi Sienna, this is wonderful. It's so nice to hear that Shayne could help even during such uncertain times. Cheers, The Liberty Team.
This is my second home loan with Shayne…
This is my second home loan with Shayne and as always he is professional and a great communicator. Despite some challenges with the bank he stood with me through the application and ended up getting a great rate that I could not have achieved myself.
July 18, 2020
Unprompted review
Reply from Liberty - Shayne Fraser
Hi Mark, we're so glad that Shayne could help with not only one home loan, but two! Cheers, The Liberty Team.
Shayne has been outstanding in handling…
Shayne has been outstanding in handling my loan application. After going through 2 different brokers (one where I got a pre approval with heaps of conditions, and one rejected by a big 4), shayne did an exceptional job and has been enable me to get a loan approval. From now on, I will leave all my future projects and developments to him. He has an eye for detail which unfortunately nowadays, a lot of brokers lack.
Thank you Shayne for making the impossible possible!
May 25, 2020
Unprompted review
Reply from Liberty - Shayne Fraser
Hi Chris, this is brilliant! We're so glad Shayne could help and made the process easy. Cheers, The Liberty Team.
Excellent service, very organised and committed.
Excellent service. Very organised. Acts in your best interests at all times.
April 24, 2020
Unprompted review
Reply from Liberty - Shayne Fraser
Hi Michelle, we're glad Shayne could assist! Cheers, The Liberty Team.
Extremely helpful.
Shayne explained the process clearly, was always helpful when I had questions and worked hard to get me the best deal.
April 21, 2020
Unprompted review
Reply from Liberty - Shayne Fraser
Thanks so much Danielle! Cheers, The Liberty Team.
I highly recommend Shayne to anyone…
I highly recommend Shayne to anyone looking for finance , I had approached other
brokers who dragged on and on with no results , Shayne was very professional and always kept me informed , he helped me
with finance for an investment property ,
that other brokers couldn’t .
Thank you very much Shayne for making it happen .
S. H
April 16, 2020
Unprompted review
Reply from Liberty - Shayne Fraser
Hi Sophie, how wonderful that Shayne could help! Cheers, The Liberty Team.
Dealing with Shayne Fraser
Dealing with Shayne Fraser has been a wonderful experience , Great communication and always there to explain everything so we understand
December 5, 2019
Unprompted review
Reply from Liberty - Shayne Fraser
Hi Joshua, thanks for this brilliant comment! Cheers, The Liberty Team.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.