Banner for Liberty Debt Relief

Liberty Debt Relief Reviews 

1,465
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 658 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently highlight the exceptionally friendly staff and supportive customer service agents who make complex financial procedures simple to navigate and understand. Clients deeply appreciate the transparent communication, regular status updates, and professional guidance provided by the dedicated team throughout their entire recovery journey. Many people emphasize that the program successfully reduced their financial stress and delivered reliable solutions. However, some customers also noted concerns regarding payment handling, communication gaps, and unexpected service charges on their accounts. Reviewers mentioned that deposited funds are sometimes held over time instead of being immediately applied to pay creditors, causing considerable frustration.

What people talk about most

Customer service

Reviewers mention positive feedback about customer service, noting that representatives are always available... See more

Staff

Users describe positive interactions with staff, finding representatives to be friendly, patient, and very... See more

Service

Reviewers highlight positive aspects of service, praising the speed and reliability of debt settlements.... See more

Payment

Clients share ambiguous opinions on payment, reflecting a mix of frustration and relief. While some reviewers... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how helpful staff guide... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thanks to Liberty Debt Relief, I am now able to properly work on fixing my finances. My financial situation is already showing signs of improvement! I really appreciate all their help! Their team is w... See more

Company replied

Rated 5 out of 5 stars

The representative was very friendly, patient, and explained the program in detail. They answered any questions I had. All the paper work was sent smoothly and I was given multiple contacts in the... See more

Company replied

Rated 5 out of 5 stars

Want to say a big Thank you. You stayed connected and stood behind me when some legal junk cropped up from one of the creditors you got me a great attorney and everything got handled out of court at N... See more

Company replied

Rated 5 out of 5 stars

Liberty has made this entire process seamless and easy to understand... Not to mention how they are negotiating my debt in real time aquiring consensus between me and my creditors... Thank you Liberty... See more

Company replied


Company details

  1. Debt Relief Service
  2. Financial Consultant
  3. Financial Planner

About Liberty Debt Relief

Written by the company

Liberty Debt Relief Logo
Facebook LinkedIn Instagram X (Twitter) YouTube TikTok

At Liberty Debt Relief, our mission is to empower individuals and families to regain control of their financial lives by providing tailored solutions to overcome debt. We understand that each client’s financial situation is unique, which is why our team of experienced financial consultants takes the time to thoroughly evaluate your circumstances. By doing so, we create personalized, workable debt repayment plans designed to help you achieve lasting financial freedom. Our approach is rooted in empathy, transparency, and a commitment to building trusting relationships with our clients. We believe that no one should face the burden of debt alone, which is why we offer not only practical advice but also unwavering support every step of the way. Whether you’re struggling with credit card debt, medical bills, or other financial obligations, our goal is to provide you with the tools and guidance needed to move toward a brighter, more secure future. If you’re feeling overwhelmed by debt and are seeking compassionate, professional assistance, don’t hesitate to reach out. Speak with a Certified Debt Specialist at Liberty Debt Relief today by calling (800) 756-8447. Let us help you take the first step toward greater peace of mind, financial stability, and lasting relief.

Call (800) 756-8447 for more info

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,465)

733 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

No help

So far , the fees are just as much as the amount the debt was reduced. No help yet. Still have 2 more cards to settle so we'll see but idk about this deal.

June 25, 2026
Liberty Debt Relief logo

Reply from Liberty Debt Relief

Thank you for taking the time to share your feedback. We understand that questions can come up throughout the debt resolution process, and every client's situation is different. If you have questions about your account, including settlements or program fees, we'd be happy to discuss them with you. Please reach out to our Client Success team so we can review your account and provide additional information. We appreciate the opportunity to assist you.

Rated 5 out of 5 stars

Promt service

Promt service. Friendly and helpful rep. Thank you for your help.

June 26, 2026
Liberty Debt Relief logo

Reply from Liberty Debt Relief

Thank you for sharing your experience.

Rated 2 out of 5 stars

More years to pay off

More years to pay off. Very slow. No communication. I am paying more then the debt

June 25, 2026
Liberty Debt Relief logo

Reply from Liberty Debt Relief

Hi Tracey, thank you for taking the time to share your feedback. We are sorry to hear that your experience has not met your expectations. We understand how frustrating it can feel when communication is not what you expected and when you have concerns about your repayment progress. We take comments like yours seriously and would appreciate the opportunity to learn more about your experience. Please reach out to our Client Success team so we can review your concerns and address any questions you may have.

Rated 5 out of 5 stars

Easy process

I love that the process is easy and that I have been able to get offers from my creditors.

June 22, 2026
Liberty Debt Relief logo

Reply from Liberty Debt Relief

Thanks for the stellar review.

Rated 5 out of 5 stars

Charlie Brighton of LDR called to…

Charlie Brighton of LDR called to explain the legal protection svc. and other aspects of the company which made me feel so much better of my misunderstanding. He is very well knowledgeable and made it easy for me to understand. I am pleased.

June 24, 2026
Unprompted review
Liberty Debt Relief logo

Reply from Liberty Debt Relief

Thank you for your kind feedback. We're glad Charlie was able to clarify the Legal Protection Service and address your concerns. It's great to hear that his knowledge and clear explanations helped make the process easier to understand. We appreciate your trust and are pleased to know you had a positive experience.

Rated 5 out of 5 stars

LIBERTY DEBT RELIEF IS GREAT!

I have enjoyed my experience with Liberty Debt Relief, they do what they say they will do. I didn't understand exactly how it worked in the beginning, I had to ask a lot of questions, but everyone of the customer service people have always been so nice and take time to explain every step of the way. I qualified for a 4 year payment with them and I have completed my first year. Money is still tight but at least the money I pay each month is not all going to interest charges. I would highly recommend this company to anyone in the position I was in. I am 71 years of age and I would ask for their help again if I needed to.

June 23, 2026
Liberty Debt Relief logo

Reply from Liberty Debt Relief

Thanks for the stellar review.

Rated 5 out of 5 stars

Wondefeul experience

I have had a positive experience working with Liberty Debt Relief. From the beginning, the team treated me with professionalism, respect, and compassion during a very stressful time in my financial journey.

They took the time to review my accounts, explain the debt relief process in a way that was easy to understand, and answered all of my questions without making me feel judged. I appreciate that they worked to develop a plan tailored to my financial situation rather than offering a one-size-fits-all solution.

Managing multiple debts can feel overwhelming, but having Liberty Debt Relief handle the negotiations has given me peace of mind and hope that I can become debt-free. Their communication has been clear, and I feel supported throughout the process.

If you're struggling with debt and looking for a company that is knowledgeable, responsive, and genuinely cares about helping you regain financial stability, I would recommend giving Liberty Debt Relief a chance.

June 18, 2026
Liberty Debt Relief logo

Reply from Liberty Debt Relief

Thank you for sharing your experience.

Rated 5 out of 5 stars

Well they are trying hard to help me…

Well they are trying hard to help me with paying my debts in a short time and is working. I thank them for fighting for me!!

June 18, 2026
Liberty Debt Relief logo

Reply from Liberty Debt Relief

Thank you for sharing your experience.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look