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Liberty Debt Relief Reviews 

1,465
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 658 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently highlight the exceptionally friendly staff and supportive customer service agents who make complex financial procedures simple to navigate and understand. Clients deeply appreciate the transparent communication, regular status updates, and professional guidance provided by the dedicated team throughout their entire recovery journey. Many people emphasize that the program successfully reduced their financial stress and delivered reliable solutions. However, some customers also noted concerns regarding payment handling, communication gaps, and unexpected service charges on their accounts. Reviewers mentioned that deposited funds are sometimes held over time instead of being immediately applied to pay creditors, causing considerable frustration.

What people talk about most

Customer service

Reviewers mention positive feedback about customer service, noting that representatives are always available... See more

Staff

Users describe positive interactions with staff, finding representatives to be friendly, patient, and very... See more

Service

Reviewers highlight positive aspects of service, praising the speed and reliability of debt settlements.... See more

Payment

Clients share ambiguous opinions on payment, reflecting a mix of frustration and relief. While some reviewers... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how helpful staff guide... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thanks to Liberty Debt Relief, I am now able to properly work on fixing my finances. My financial situation is already showing signs of improvement! I really appreciate all their help! Their team is w... See more

Company replied

Rated 5 out of 5 stars

The representative was very friendly, patient, and explained the program in detail. They answered any questions I had. All the paper work was sent smoothly and I was given multiple contacts in the... See more

Company replied

Rated 5 out of 5 stars

Want to say a big Thank you. You stayed connected and stood behind me when some legal junk cropped up from one of the creditors you got me a great attorney and everything got handled out of court at N... See more

Company replied

Rated 5 out of 5 stars

Liberty has made this entire process seamless and easy to understand... Not to mention how they are negotiating my debt in real time aquiring consensus between me and my creditors... Thank you Liberty... See more

Company replied


Company details

  1. Debt Relief Service
  2. Financial Consultant
  3. Financial Planner

About Liberty Debt Relief

Written by the company

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At Liberty Debt Relief, our mission is to empower individuals and families to regain control of their financial lives by providing tailored solutions to overcome debt. We understand that each client’s financial situation is unique, which is why our team of experienced financial consultants takes the time to thoroughly evaluate your circumstances. By doing so, we create personalized, workable debt repayment plans designed to help you achieve lasting financial freedom. Our approach is rooted in empathy, transparency, and a commitment to building trusting relationships with our clients. We believe that no one should face the burden of debt alone, which is why we offer not only practical advice but also unwavering support every step of the way. Whether you’re struggling with credit card debt, medical bills, or other financial obligations, our goal is to provide you with the tools and guidance needed to move toward a brighter, more secure future. If you’re feeling overwhelmed by debt and are seeking compassionate, professional assistance, don’t hesitate to reach out. Speak with a Certified Debt Specialist at Liberty Debt Relief today by calling (800) 756-8447. Let us help you take the first step toward greater peace of mind, financial stability, and lasting relief.

Call (800) 756-8447 for more info

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.6

All reviews

(1,465)

733 reviews in the last 12 months

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Rated 5 out of 5 stars

Thanks to Liberty Debt Relief

Thanks to Liberty Debt Relief, I am now able to properly work on fixing my finances. My financial situation is already showing signs of improvement! I really appreciate all their help! Their team is wonderful about keeping me up to date with my settlements and posting due date reminders so I stay on track. All in all, they are an awesome company to work with if anyone needs help getting back in control of their finances.

June 8, 2026
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Reply from Liberty Debt Relief

Thank you for sharing your experience.

Rated 1 out of 5 stars

DON’T TRUST THEM!!! One of my payments were returned NSF…

One of my payments were returned NSF and therefore voided my settlement. I did not know this until after I thought everything was paid in full and my accounts were settled. Liberty was not upfront and when I asked about this situation repeatedly, they wanted another $1500 to settle a payment THEY did not make due to insufficient funds with their payment… not mine . All of my payments to them were made on time. They dropped the ball and they wanted me to pay them again to get it settled. Nope! I contacted the company directly and paid it myself. Liberty Debt is tricky in how they word things. Please READ everything you sign and know that your credit score will be WRECKEd for 7 YEARS!!!! I was told it would just take a couple of years and it would be better. Lie! It’s been almost 5 years since I first the signed the agreement and it’s just now decent and I did not take on new debt. Please don’t do it! Please make a better choice. It was the worst decision of my life to go with Liberty Debt. I should have just negotiated with the credit card companies myself and saved myself a lot of anxiety and frustration.

March 26, 2026
Unprompted review
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Reply from Liberty Debt Relief

Thank you for sharing your feedback. We recognize that every client's experience is unique, and we regret to hear that your experience did not meet your expectations.

Our goal is to provide clear information throughout the program, and we encourage any client with questions about their account, settlements, or program details to contact our team directly so their specific situation can be reviewed. We appreciate all feedback, as it helps us continue improving the support and communication we provide.

We wish you the best moving forward and thank you for taking the time to share your perspective.

Rated 1 out of 5 stars

They will tell you what you want to hear in your time of need,

Tell you what you want to hear in your time of need then change the agreement as time goes on.

June 5, 2026
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Reply from Liberty Debt Relief

We’re sorry to hear that your experience has not met your expectations. We understand how frustrating it can feel when there is confusion or concern about program details over time. Transparency is important to us, and we encourage you to reach out to our team directly so we can review your specific situation and address any questions you may have. We appreciate your feedback and the opportunity to better understand your concerns.

Rated 5 out of 5 stars

gwen

professional and keeps me abreast of accomplished actions

June 4, 2026
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Reply from Liberty Debt Relief

Thank you for sharing your experience.

Rated 4 out of 5 stars

When I realized I was over my head and…

When I realized I was over my head and credit card debt I chose liberty debt relief to help me pay off my debt. The main reason is so that I wouldn’t have to be faithful court and garnishments and we almost got to that point now. Fortunately liberty debt relief did come through. It was just a stressful process moving forward hopefully with the rest of my debt we don’t come to this situation again.

June 2, 2026
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Reply from Liberty Debt Relief

Thank you for sharing your experience.

Rated 5 out of 5 stars

The ease of setting up

The ease of setting up, The understanding and sympathy from the customer service representative. My very first settlement was reached in under a month!

June 3, 2026
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Reply from Liberty Debt Relief

Thank you for sharing your experience.

Rated 1 out of 5 stars

better settlement negotiation

Could’ve negotiated a better settlement for me. I asked the representative to go back to the debitor to negotiate a better rate and they did not even try.

June 2, 2026
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Reply from Liberty Debt Relief

Thank you for sharing your feedback. We understand how disappointing it can feel when you are hoping for a different settlement outcome. We are sorry to hear about your experience.

Our team works directly with creditors throughout the negotiation process, and settlement decisions ultimately depend on a variety of factors that can vary by account and creditor. We appreciate you bringing your concerns to our attention, and we encourage you to reach out to our Client Success Team so we can review your experience and discuss your concerns in more detail.

Thank you for being part of the program and for giving us the opportunity to improve.

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