Hi, after changing the location of the router I couldn't connect any longer. I expected a reply in a day or two. An immediate automated reply said that due to the weekend someone will get back to me n... See more
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Stay Safe, Secure & Get Connected Superfast ***Number #1 Rated VPN and Proxy Provider on TrustPilot*** Get a VPN and Proxy server and unlock the websites your ISP blocks. Our VPN network was recommended by BBC Watchdog- a testament to the quality of our VPN and Proxy solutions.
Contact info
101 Rose Street South Lane, EH2 3JG, Edinburgh, United Kingdom
- 0131 608 0009
- helpdesk@libertyshield.com
- www.libertyshield.com
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Really great Customer Service
Had some technical queries re my service and the CS agent was really helpful and knowledgeable.
Many thanks to you. Much appreciated.
Excellent service
We bought a Liberty Shield pro router with vpn to stream TV in France. The router was delivered quickly and was very easy to set up. We have had a couple of issues with the BBC blocking our signal, but the team at Liberty Shield have responded very quickly and we were back up and running in minutes. Very knowledgeable staff with great follow-up.
I have been trying to get my VPN…
I have been trying to get my VPN tougher working here in Canada for about a week.
I’m not the best computer geek but I thought it worth a try
Anyway, I eventually for a hood of livery shields support line and they spent as much time as it needed to get it working again.
Their response time was excellent as was their communication with me during the process, they were very patient .
I would highly recommend.
Thx so much Sophia at Libert Shield Support!
Tim
Darren and Sophia went out of their way…
Darren and Sophia went out of their way to regain out login information
They always deal with any issues…
They always deal with any issues quickly and keep me informed
Excellent service
Excellent service, very prompt responce to my email, and issue resolved straight away. Sophie who dealt with it was extremely helpful and courteous.
The quick response and positive…
The quick response and positive guidance easy to understand, and no condescending attitudes. Great to do business with them
Fast efficient service
What an amazing product.
Fantastic product and amazing service.
I am now spending a lot of time in Turkey where I am enjoying all the joys of UK news and sports as if I was back at home.
I did have one error message last week on my TV which Liberty Shield fixed in 10 minutes.
Brilliant.
Excellent
Excellent - brilliant customer services. Prompt reply to query.
Quick and Efficient Response
Very quick response, patient and helpful, very helpful. Excellent advice to fix the problem. I can't think of any other technical support operation that comes close.
Quick reply and issue fixed thanks
Fabulous service
Fabulous service! Prompt in getting back to you, should a problem arise they fix it out normally in minutes.
Rapid complete and detailed response.
Absolutely fantastic service does what…
Absolutely fantastic service does what it says on the tin keeps my details private would highly recommend have brought one for my father in law too great price too
Great customer service
Great customer service, really quick and helpful.
VPN Router activation
Very rapid response. My VPN Router was activated remotely and everything works.
Very great product
We have used Liberty Shield VPN for all…
We have used Liberty Shield VPN for all our tv streaming in our second home in France, and they have been great. Any problem is quickly resolved ,even when the problem was not their fault. Always reply promptly to any query. Would not hesitate to recommend them.
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