I used to like Lidl in Greece. In Kreuzberg, Berlin two shops indirectly (not stated honestly) denied me access with bullying and humiliation by the staff (I even had my bag searched for no reason).
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Lidl refused to deal with broken Parkside jig saw keep spamming me with AI generated messages
I just can't live in any part of the world without a LIDL grocery store nearby. I can't recommend LIDL grocery store enough 👌. I have saved a lot of money by shopping at LIDL grocery stores and hav... See more
Absolutely ridiculous, awful customer service awful quality of food. Most of the staff of the tills were arrogant and we tried getting change in euros and instead of sorry no we just got a straight NE... See more
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1.6
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28K reviews
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Need to have good worker at shop not…
Need to have good worker at shop not like a stupid one in pirmasens, like his shop
October 26, 2019
Unprompted review
Reply from Lidl.de
Dear customer, thank you for sharing your experience with us from one of our branches. We take your criticism very seriously. Therefore we ask you for the possibility to clarify the facts and to have a conversation with our coworker. Please inform us under 0800 43 53 361 or e-mail to kontakt@lidl.de more about your request. Your Lidl-Shop.
Vertrauenswürdig bis ins Knochenmark…
Vertrauenswürdig bis ins Knochenmark bzw. TZ.
In jeder Hinsicht par excellence !!
Trustworthy to any amount in question.
May 27, 2019
Unprompted review
Reply from Lidl.de
Lieber Kunde, vielen Dank für Ihr positives Feedback. Es freut uns außerordentlich, dass Sie mit unserem Onlineshop zufrieden sind. Das ist ein tolles Lob für uns. Bis bald auf lidl.de. Ihr Lidl-Shop
I have ordered 2 x FLORABEST 2er…
I have ordered 2 x FLORABEST 2er Hochlehner Klappsessel Aluminium, grau, and one package came defect.
There are a few scratches on the armrest, and the backrest was stretched.
It seems that these two chairs are used before.
LIDL asked me to send the package back to them from the nearest DHL shop.
Unfortunately package is too heavy and the closest shop is too far away from where I live.
I call their CallCenter and asked to call DHL to pick up a package, but they turn down the phone.
Second call, the guy said that I need to take a pictures of those scratches and send images to them???
I really don't have time to deal with it. This was my first and the last order from LIDL.
I am so disappointed how they deal with post sell.
This was so unprofessional!
May 23, 2019
Unprompted review
Reply from Lidl.de
Dear customer, thank you for your feedback. We have forwarded your complaint to the appropriate department. Our customer service will contact you promptly by e-mail. Your, Lidl-Shop
Outstanding!
Such a brand could only come from Germany. The employees are paid really nicely and they are very friendly, aswell as the branch having alot of great products for sale.
February 14, 2019
Unprompted review
Reply from Lidl.de
Thank you for your positive feedback. If there is anything we can do to improve, just let know. Sincerely yours, Lidl-Shop
Great choice of products and nice…
Great choice of products and nice prices. Here you can find almost anything and the really nice thing is that you can order online(In my country Croatia there is no such option). Shipping is fast and cheap, but you can even find some free shipping coupon codes among others. So in conclusion Lidl is always great choice for shopping online or offline.
February 6, 2019
Unprompted review
Reply from Lidl.de
Thank you for those kind words of gratitude. We are happy to know that you were satisfied with your previous orders. Sincerely yours, Lidl-Shop
I like the products I bought online…
I like the products I bought online because they are of same quality,size and colour as mentioned on the description.The order and delivery processes were smooth and I received my items in an excellent condition. Thank you Lidl.
February 6, 2019
Unprompted review
Reply from Lidl.de
Thank you very much for your recent feedback. We are happy that everything you´ve ordered arrived as described in our online-shop. If there is anything we can do to improve, just let us know. Sincerely yours, Lidl-Shop
SHARE THIS! DON'T BUY AT LIDL
This is being the worst experience I had with an online merchant so far.
I decided to buy a Samsung galaxy Book through the online shop because I need it for work, and I thought that Lidl is a reliable company, but this is absolutely not true!
I registered as new client and proceed with the payment, which was successful as the money was (and stil is!!) taken on my bank account.
I received an email with confirmation of the purchase, so I relaxed and start waiting for the delivery.
After a few day, as I wanted to check the status of my parcel, I logged in at my online account with Lidl, I am 100% sure the credentials were correct, but I got this message: IHR BENUTZERKONTO WURDE DEAKTIVIERT: BITTE WENDEN SIE AN UNSER CALL CENTER
This turned into a nightmare since than....every time I call the customer service (as I am even asked to!!!) the agent says to me that they are not allowed to provide me information!! can you believe it?? they are keeping 549€ from my bank account since more than one week and they have the face to say that they are not giving me ANY information! I also tried by email and I got no answer
Shame on Lidl! it is just a scam!
If it would have been a matter of delay I would have totally understood it, even though I got an agreement with a client and I need the device to work....but this!
Please be aware of this! I hope I would have read the reviews before deciding to buy!
Now I can't even buy it from another shop as the money is blocked!
Lidl is absolutely unreliable and they steal your money!
Chiara
November 30, 2018
Unprompted review
A great experience
I ventured into a store in manor way Mitcham today. I witnessed a couple of queries made to staff and they were quickly addressed. After my shopping spree was over I went to the checkout where I was served by a very bright young woman smiling and very friendly. Her manor was very pleasant and her uniform and look on point. I did not get her name (what a shame). I feel my experience should be noted and the staff thanked by myself and hopefully
their employers for good representation.
Well done!
November 11, 2018
Unprompted review
Reply from Lidl.de
Dear customer, thank you very much for your feedback. We are pleased to hear that you have had a positive experience and we will forward your kind words to the store manager of the mentioned location. Feel free to let us know if there is any room for improvements and enjoy your visits to our stores in the future. Sincerely, your Lidl-Shop
Nor Profesional!
Delivery 3-4 days, 2 weeks and the order is still not there!!
August 16, 2018
Unprompted review
Reply from Lidl.de
Lieber Kunde, vielen Dank, dass Sie sich die Zeit genommen haben, unseren Onlineshop zu bewerten. Wir möchten unseren Service stetig verbessern und sind für jede konstruktive Kritik sehr dankbar. Die verspätete Auslieferung Ihrer Bestellung bedauern wir sehr und entschuldigen uns dafür. Gerne haben wir uns Ihren Fall angeschaut und Sie haben hierzu auch schon eine E-Mail bekommen. Bitte sehen Sie in Ihrem privaten Postfach nach. Ihr Lidl-Shop
Everytime i order there is a problem
Everytime i order there is a problem. If not delivered coz they said address unknown/no name on the door(even there is on the side beside doorbell) but take note i ordered many times how come i got it? And another problem wrong item like for example the display size from the shoe box is correct but inside different size of the shoe. Its not my first time and when i order it is 10 or more item per order always.
June 25, 2018
Unprompted review
Reply from Lidl.de
Lieber Kunde, vielen Dank für Ihre Bewertung. Wir bedauern, dass Sie mit Ihrem Artikel nicht zufrieden sind. Wir möchte Ihre Beschwerde gerne durch unsere Fachabteilung prüfen lassen. Wenden Sie sich doch bitte unter Angabe Ihrer Kunden- bzw. Auftragsnummer mit einer E-Mail an info@lidl-shop.de, damit wir gemeinsam eine zufriedenstellende Lösung finden können. Ihr Lidl-Shop
🔝👍👍👍👍👍👍👍👍👍👍
June 21, 2018
Unprompted review
Fake Delivery Time Promise
Promised a delivery time of 3 days. It's been 4 days and I still didn't receive my mattress.
June 8, 2018
Unprompted review
The quality of the product is not as it…
The quality of the product is not as it looks in the picturs...
Although I have to say that ordering was easy and delivery was on time.
May 30, 2018
Unprompted review
Good afternoon,
I've got an e-mail that delivery is today, between 12:30 and 15:30. I came home to pick up a package at 12:30 but found the notification that delivery truck already was there and I have to go to pick up location to get my parcel. So why do your send a notification with wrong time and huge delivery interval (3 hours from 12:30 to 15:30)?
Thanks,
Denis.
May 29, 2018
Unprompted review
Reply from Lidl.de
Lieber Kunde, vielen Dank für Ihre Bewertung. Für die entstandenen Probleme bei der Lieferung möchten wir uns zunächst einmal bei Ihnen entschuldigen. Leider haben wir keinen Einfluss auf die logistischen Abläufe bei DHL oder auf das Vorgehen eines Zustellers. Wir geben Ihre Beschwerde gerne an die DHL weiter. Da wir hier aber leider nicht der richtige Ansprechpartner sind, empfehlen wir Ihnen auch persönlich eine Beschwerde bei DHL einzureichen. Besten Dank für Ihr Verständnis. Ihr Lidl-Shop
Top Servive!!!!!!!!!!!!!!!
Top Servive!!!!!!!!!!!!!!!! Gerne wieder!!!!!!!!!!!!!!!
May 17, 2018
Unprompted review
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