LightBulbs Direct Ltd Reviews 30,692

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 161 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product selection, highlighting the wide range of bulbs available, including those difficult to find elsewhere. The delivery service is frequently described as fast and efficient, with many people appreciating the prompt arrival of their orders. The overall ordering process is noted as simple and straightforward, and the customer service is often commended for its helpfulness and responsiveness. However, some customers also noted issues with the quality of certain products, with some bulbs failing prematurely or arriving damaged. There were also occasional concerns regarding packaging, with a few people reporting items arriving in crushed or inadequate packaging. A small number of people also experienced delays with their deliveries or received incorrect items.

What people talk about most

Product

Customers had positive experiences with product, often praising the good quality, value for money, and wide... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising its speed and efficiency. Many... See more

Quality

Consumers find quality to be ambiguous. While many reviewers praise the good quality of products, noting... See more

Order

Reviewers highlight positive aspects of order, with many praising the easy ordering process, prompt delivery,... See more

Service

Users describe positive interactions with service. Customers consistently praise the efficient and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having only moved in three years ago this was the first kitchen spotlight that needed replacing. Taking the details from the old bulb made the ordering process simple. The bulbs arrived undamaged in a... See more

Rated 5 out of 5 stars

From order to delivery the service has been excellent. We found that one of the bulb was not working. Once reported the company was prompt is sending a replacement- not many companies these days are q... See more

Rated 5 out of 5 stars

Perfect warm lighting for my stall in the evening. Strung internally around three sides they provided an inviting glow which provided just enough light. Being plastic meant they didn’t break and eac... See more

Rated 5 out of 5 stars

I searched online for a branded light and found Lightbulbs Direct offering the best price. Delivery was in the specified time and it arrived well packed and 1st class condition. Would definitely look... See more


Company details

  1. Lighting Store
  2. Light Bulb Supplier
  3. Lighting Wholesaler
  4. Office Supply Store

About LightBulbs Direct Ltd

Written by the company

Lightbulbs Direct: Your One-Stop Lighting Shop

Lightbulbs Direct is the UK's leading online retailer for all your lighting needs. With over two decades of experience, we offer an unparalleled range of high-quality light bulbs and fittings at unbeatable prices. Our knowledgeable team is passionate about lighting and dedicated to helping you find the perfect solution for your home or business. From classic incandescent bulbs to energy-efficient LED options, we've got you covered.

Struggling to choose?

Our comprehensive buying guides and informative blog are packed with tips and advice.

Let Lightbulbs Direct illuminate your world.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

31K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

dealing with returns

Unfortunately light fitting supplied was not suitable - Class 1 instead of class 2. It would be good if this basic information was supplied on product description which it was not. But they did recredit purchase amount without bother on return of the fitting, so only abour £6 lost on postage and a trip to post office which is not my favouite activity

June 5, 2025
Rated 5 out of 5 stars

Perfect warm lighting for my stall in…

Perfect warm lighting for my stall in the evening. Strung internally around three sides they provided an inviting glow which provided just enough light.
Being plastic meant they didn’t break and each bulb had a little hook for ease of hanging. I used a large portable battery charger with a plug socket on it for power.

May 29, 2025
Rated 5 out of 5 stars

Great Service

The order arrived when expected & as requested, no problems placing the order & they were packed well to ensure they all worked.

June 18, 2025

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