Light Bulb World Reviews 

413
TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

Lightbulbs still not arrived aftyer 11 days - I am disabled and so cannot easilyn access B&Q down the road - woukd give zero stars if I couklds.

Company replied

Rated 5 out of 5 stars

Ordered 14 1500mm(5ft) LED Tubes. Good price , quick delivery. Prefer this type of LED Tube, which have fixed contacts - other makes allow the tube to be rotated when in situ, if your not careful... See more

Rated 5 out of 5 stars

We had been struggling to obtain double ended filament tubes for our under cup'd kitchen lighting. Found them on Lightbulb World at an excellent price. Ordered on line and they arrived. No hassle and... See more

Rated 5 out of 5 stars

Great quality product, delivered quickly and very well packaged. I have not used Light Bulb World before but they did well and I'd use them again.

Company details

  1. Electrical Wholesaler
  2. Electrical Supply Store
  3. Lighting Store

About Light Bulb World

Written by the company

Welcome to the official Trustpilot profile for Light Bulb World

At Lightbulbworld.co.uk we are dedicated to providing superior products, outstanding service, and excellent value.

We have over 37 years of experience in supplying lighting products to both trade and end-user customers.

Understanding every aspect of our products, the UK electrical regulations, and crucially, the varied problems that different installations can present, gave us a great advantage when developing this site.

Lighting is at our core, and we are pleased to bring you the latest in lighting styles and cutting-edge LED technology, whether you are undertaking a whole house residential lighting project, office refurbishment, or perhaps just replacing individual key lighting such as downlights or garden lighting.

Contact our Customer service

Featured Categories

Interior Lighting Exterior Lighting LED Bulbs Lighting Controls Accessories Commercial Lighting

Contact info

3.9

Great

TrustScore 4 out of 5

413 reviews

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1-star

Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 1 month

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3.9

All reviews

(413)

15 reviews in the last 12 months

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Rated 1 out of 5 stars

I ordered to get some lights for a …

I ordered to get some lights for a project within a timescale then, after ordering, received an email informing me that the lights weren't in stock.

June 28, 2017
Unprompted review
Light Bulb World logo

Reply from Light Bulb World

Good morning Alan,

Please accept my sincere apologies for the confusion. The two items you have ordered are not held in stock which is stated on both of the product pages, just below the 'add to basket' button, it says these are special order items and will be 4-6 working days. We are expecting our delivery from the manufacturer on Monday 3rd July which will be dispatched on an over night to yourself. So we are looking to get your parcel to you within the stated time frame and will let you know if they come in any sooner.

If there is anything I can do to help you in the future, please don't hesitate to contact me.

Kind Regards,

George Eames
0845 683 0503

Rated 5 out of 5 stars

Excellent service from an excellent supplier!

Having purchased from Gil-Lec on previous occasions and received excellent service, I had every confidence in "Light Bulb World" (part of the Gil-Lec organisation). I was not disappointed! The BELL PAR38 LED spotlights were very reasonably priced and were delivered in two days (this despite a prompt email from the company advising of a delay owing to items being out of stock). Excellent service from an excellent supplier!

June 19, 2017
Unprompted review
Rated 5 out of 5 stars

Candle Lightbulb

Im very pleased with my lightbulb order. Delivery quick and efficient. Wish the delivery charge was a little less though.

June 19, 2017
Unprompted review
Rated 5 out of 5 stars

We had been struggling to obtain doub

We had been struggling to obtain double ended filament tubes for our under cup'd kitchen lighting. Found them on Lightbulb World at an excellent price. Ordered on line and they arrived. No hassle and loads of details via email about progress including when they were actually delivered to our neighbour. Will definitely use them again. 10 out of 10.

June 8, 2017
Unprompted review
Rated 5 out of 5 stars

EXACTLY THE CORRECRT BULBS

EXACTLY THE CORRECRT BULBS, VERY PROMPT REACTION TO THE ORDER PLACED WITH YOU, EXCELLENT DELIVERY SERVICE TIME AND VALUE FOR THE PRICE PAID. WILL DEFINATELY RECOMMEND YOUR COMPANY TO OTHER ASSOCIATED BUSINESSES. FIRST CLASS AND RELIABLE.

May 28, 2017
Unprompted review
Rated 5 out of 5 stars

Great buy..

Process was easy from start to finish due to the sales person on the phone.. Price was good and speedy delivery..would recommend. ..

May 21, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent all rounder

Reasonably priced, well packaged and a delivery service that is speedy and informs the customer of their product location from depot to doorstep.
Light Bulb World will receive my future custom and I urge anybody who have not yet discovered them to try for themselves.

May 15, 2017
Unprompted review
Rated 5 out of 5 stars

The LED strip lights

The LED strip lights I ordered were competitively priced, arrived in good order, when they were promised and provide a really good illumination.
What more could you want?

April 27, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent service. Many thanks.

Can't think of anything that I would wish to improve. Service was superb. Packing could not have been better. I suppose that delivery charges were a bit high but on the other hand, delivery was on time and well made. Thank you Light Bulb World. Your got me out of a hole!

April 26, 2017
Unprompted review

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