Lightbulbs still not arrived aftyer 11 days - I am disabled and so cannot easilyn access B&Q down the road - woukd give zero stars if I couklds.
Company replied
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See what reviewers are saying
Ordered 14 1500mm(5ft) LED Tubes. Good price , quick delivery. Prefer this type of LED Tube, which have fixed contacts - other makes allow the tube to be rotated when in situ, if your not careful... See more
We had been struggling to obtain double ended filament tubes for our under cup'd kitchen lighting. Found them on Lightbulb World at an excellent price. Ordered on line and they arrived. No hassle and... See more
Great quality product, delivered quickly and very well packaged. I have not used Light Bulb World before but they did well and I'd use them again.
Company details
About Light Bulb World
Written by the company
Welcome to the official Trustpilot profile for Light Bulb World
At Lightbulbworld.co.uk we are dedicated to providing superior products, outstanding service, and excellent value.
We have over 37 years of experience in supplying lighting products to both trade and end-user customers.
Understanding every aspect of our products, the UK electrical regulations, and crucially, the varied problems that different installations can present, gave us a great advantage when developing this site.
Lighting is at our core, and we are pleased to bring you the latest in lighting styles and cutting-edge LED technology, whether you are undertaking a whole house residential lighting project, office refurbishment, or perhaps just replacing individual key lighting such as downlights or garden lighting.
Contact our Customer service
Featured Categories
Interior Lighting Exterior Lighting LED Bulbs Lighting Controls Accessories Commercial LightingContact info
Unit 34 Chess Business Park, Moor Road, HP5 1SD, Chesham, United Kingdom
- 0345 683 0501
- orders@lightbulbworld.co.uk
- www.lightbulbworld.co.uk
3.9
Great
413 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
very quick and efficient
April 10, 2017
Unprompted review
Super fast delivery and an excellent …
Super fast delivery and an excellent product. Highly recommended.
April 6, 2017
Unprompted review
I am still yet to actually receive the …
I am still yet to actually receive the light bulbs
April 4, 2017
Unprompted review
Great service
Good company selling great products at great prices Top service
March 28, 2017
Unprompted review
happy with purchase
came when stated. well packaged.shades look nice good quality.
March 23, 2017
Unprompted review
Great
Bulbs much cheaper than elsewhere. Reasonable postage as I bought 5. Quick delivery. Will buy from company again.
March 21, 2017
Unprompted review
Second time lucky!
Although I was sent the wrong items initially the correct order was received the next without any problem.
Postage is rather expensive but I will use Light Bulb World again as it is almost impossible to buy what I needed in stores.
March 20, 2017
Unprompted review
Very helpful
They didn't have the item I ordered but offered a better alternative for the same price. This is the kind of customer service that gets you a customer for life! Very nice to deal with and extremely helpful.
February 27, 2017
Unprompted review
Excellent service
Compared prices on similar products and chose Light Bulb World on that basis alone. I was not prepared for the excellence of the service, with fully tracked signed delivery just over 12 hours after order.
February 27, 2017
Unprompted review
excellent service.
Easy to find what i was looking for, easy to order, easy to pay, ordered at 2pm delivered next day. Currier service contacted me by email and I was able to track my delivery minute by minute. Unfortunately I wasn't in but the parcel was delivered next door and I was sent an e-mail to tell me where it had been delivered. very efficient!
February 27, 2017
Unprompted review
Good service when you need bulbs quickly
Fast and efficient service. Prompt delivery. Rather expensive though.
February 24, 2017
Unprompted review
Easy to order and quickly delivered.
Delivery charge can seem high but this is more than compensated for by the cost of the bulbs. I ordered on Thursday afternoon and had the bulbs by midday Friday. I cannot fault the service.
February 23, 2017
Unprompted review
unusual lightbulb
Couldnt find this particular lightbulb locally.Arrived in 3 days! works fine.Thankyou
February 23, 2017
Unprompted review
The Right Service
Helpful and professional advice given before ordering. Site was simple to use. Light Bulbs arrived on time, within a time slot of one hour as promised. Well packed and all worked perfectly. Highly recommended.
February 19, 2017
Unprompted review
Service
I was trying to find specific bulbs which my mum needed and was delighted to find them and more importantly was really shocked when I received my delivery so promptly as I hadn't expected them so soon
February 17, 2017
Unprompted review
Succeeded where others failed
Tried to get Par25 lamps elsewhere but were sent different ones, wish I had found light bulb world first as I would not have had the hassle.
Order arrived and extremely well packaged. The price was right and I have no hesitation of dealing with them again :)
Steve B
February 9, 2017
Unprompted review
no item, abrupt on phone
No item after 10 days, told another maybe date so reordered elsewhere and asked for money back, told " good luck with that " and phone went dead.
However monies were returned prompt.
January 28, 2017
Unprompted review
Reply from Light Bulb World
Good morning Mark,
Please accept my apologies for any inconvenience you've experienced. I've spoken with the person who took your call and I can assure you he is the least abrupt person you could meet. As you can see from our Trustpilot reviews we pride ourselves on excellent customer service and this sort of thing is unheard of. We endeavored to keep you up to date with the order progress, in fact you and I spoke the first time it was delayed following the initial email. I can again only apologise that we were unable to keep to the date I gave you. Regrettably the manufacturer delayed the delivery on 2 occasions and as it turns out it arrived the morning after your conversation with my colleague. Further to your conversation and as agreed we arranged to refund you straight away.
I trust you now have the item you ordered, but should there be any issues or if I can help with anything else please don't hesitate to contact me.
Kind regards,
Russell
0845 683 0503
satisfied
exceptionally good service ordered items on 11th January and delivered in northern Ireland 16th January at stated time
in e-mail thank you
January 16, 2017
Unprompted review
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