Lighting Lighting Reviews 147

TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

This website is a scam. I ordered a light on the 22nd of October, and when I hadn't heard anything from them by the 3rd of November I reached out customer services to check on the status of my order.... See more

Rated 2 out of 5 stars

This chandelier was described as having crystal beads and the rest acrylic. However everything is made of acrylic, including the beads, which have clearly visible casting nodules on them. The main b... See more

Rated 1 out of 5 stars

I bought a fab outdoor indoor fajara light direct and I've lost the charge cable (pin type thing) The company cannot even tell me the name of the charger , they had the audacity to send me a p... See more

Rated 1 out of 5 stars

Still waiting for a delivery, or even an indication of delivery date, on order placed 8 days ago for an in-stock product. By today's standards of on-line retailing, this is not good enough. Cannot com... See more

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1.2

Bad

TrustScore 1 out of 5

147 reviews

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Rated 5 out of 5 stars

Excellent service and prices

Excellent service and prices . I will definately be telling friends family and colleagues. I will also use again. Delivery excellent , informed to the hour expected.
Thank you again.

September 22, 2018
Unprompted review
Rated 2 out of 5 stars

Quality control in packing

My rating is low because the item arrived damaged and from the packaging it was hard to believe that this happened in transit. The boxes were resealed suggesting that the item was a return. Customer services offered a refund but no replacement or repair option is available. I knew this lamp was discontinued as I tried to buy it elsewhere and I want it to match my wall lights and a ceiling lamp in the same range. So I’ll probably keep it if I can source replacement parts and risk a repair which will involve opening a sealed unit. Really this lamp should not have been sold at full price.

June 22, 2018
Unprompted review
Rated 5 out of 5 stars

Exactly as described

Exactly as described, well packaged and good delivery time, especially with the Christmas/New Year holidays.
Saw the exact same light in store and on other web sites at more than twice the price.

January 4, 2018
Unprompted review

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