Lighting Lighting Reviews 147

TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

This website is a scam. I ordered a light on the 22nd of October, and when I hadn't heard anything from them by the 3rd of November I reached out customer services to check on the status of my order.... See more

Rated 2 out of 5 stars

This chandelier was described as having crystal beads and the rest acrylic. However everything is made of acrylic, including the beads, which have clearly visible casting nodules on them. The main b... See more

Rated 1 out of 5 stars

I bought a fab outdoor indoor fajara light direct and I've lost the charge cable (pin type thing) The company cannot even tell me the name of the charger , they had the audacity to send me a p... See more

Rated 1 out of 5 stars

Still waiting for a delivery, or even an indication of delivery date, on order placed 8 days ago for an in-stock product. By today's standards of on-line retailing, this is not good enough. Cannot com... See more

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1.2

Bad

TrustScore 1 out of 5

147 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Poor Customer Service

Ordered a really cool light for my son, received confirmation of despatch, then a message from the courier to say they hadn't been handed the package for delivery. Turns the item wasn't actually available! So disappointing to be told it was despatched when in fact, it never was. Accurate and honest communication would have made this situation completely different and not as frustrating.

February 22, 2017
Unprompted review
Rated 5 out of 5 stars

Fine product well shipped

The mother child lights are strong light and stable and safe for a halogen light. Great for older people with not such great eyesight. Was told the day it would be delivered and the hour.

February 18, 2017
Unprompted review
Rated 5 out of 5 stars

Great!

Great customer service. Very helpful.

Chandeliers in stock. Unlike most other details who had to order them taking around a week.

Next day delivery before 12.

Good value for money.

Great all round and the lights look fabulous.

February 10, 2017
Unprompted review
Rated 5 out of 5 stars

Circular bathroom mirror

Delighted with the mirror, the price, the packing and delivery. One small quibble was that it was quite hard to find the shape I wanted via the search, but I persevered and it paid off. Thanks!.

February 2, 2017
Unprompted review
Rated 4 out of 5 stars

no opinion

My order wasn't received until December 27th,on January 3rd,my order hadn't been delivered,probably due to the Christmas holidays
To be fair,I should give them a couple more days.

January 3, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent value

Much cheaper than other online retailers for the same product and very quick delivery!

December 18, 2016
Unprompted review
Rated 5 out of 5 stars

Fantastic

Exceptional service and product from beginning to end

November 16, 2016
Unprompted review
Rated 5 out of 5 stars

Fantastic quality and service

Ordered our new flush crystal ceiling light and I am thrilled with the quality and service that we received for an amazingly reasonable price. Has added a real touch of class to our living room. Couldn't be more pleased!

September 24, 2016
Unprompted review
Rated 5 out of 5 stars

Nice doing business with you

The website was very easy to use & I found exactly what I needed. The lampshade arrived within a couple of days. I will recommend this company to friends & family.

September 12, 2016
Unprompted review
Rated 5 out of 5 stars

Great service.

Ordered a light fitting for a bathroom. I was very happy with the range of fittings they had for sale and the high leek of follow up communication with the seller.

September 9, 2016
Unprompted review

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